Hi rggauld,
Please try to use new beta build 8116. We fixed the issue.
Wilson
Please try to use new beta build 8116. We fixed the issue.
Wilson
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Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks! -
> Please try to use new beta build 8116. We fixed the issue.
As you have requested, I have tried the latest version in both
the ripping to HD, and then trying to compress to a movie-only
copy, as well as using v8.0.7.3 in both the ripping and compression
process.
It still won't finish.... As always, the compression process gets to
14.92% (it always stops here!), and there it just sits, for as long as
you want to leave DVDFab running... I let one attempt run for just
under 22 hours, and it still only showed 14.58%!!!!
I have checked all the ripping to HD of the full copy with VLC and
the ripped-to-hd copies play just fine....
I will include here several screenshots from my latest attempts using
both v8.0.7.3 and v8.1.1.6, as well as my logs....
I have to say, I'm becoming VERY disappointed with DVDFab...
Can someone at DVDFab please fix this?Attached FilesComment
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Hi rggauld:
Which version of your disc Black_Swan, we can't repro your issue, tried BD50 to 25, full disc/main movie. All of not repro.Comment
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I'm not sure what you are asking me... What version of DVDFab did
I use to rip it to the HD? What version am I using to compress? I've
used the following versions in my attempts to date: v8.0.7.3,
v8.1.1.2, v8.1.1.5, and v8.1.1.6... Could you please be more specific?Comment
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@rggauld
he's asking what version of Black Swan do you have. And what region.sigpic
Please post your logs the default location is:
For Win7 C:\Users\User Name\My Documents\DVDFab\Log
For Vista C:\Users\User Name\Documents\DVDFab\Log
For XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal log and post right here.Comment
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As for the version of BLACK_SWAN, I assume you mean english, region A...Comment
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An apology is in order....
I wish to extend my sincere apologies to the makers of DVDFab...
All of the trouble I was having was due to BitDefender Internet
Security 2012 somehow interfering with DVDFab. I was mistaken
in my belief that DVDFab was at fault, and I apologize for my
comments to the makers of DVDFab...
I have to admit, it was a strange problem... All of the trouble
arised when DVDFab had to compress a movie-only backup of
a Blu-ray. The compression progress always seemed to stall
out at about 15% through the process, and try as I may, I
could not figure out why... After completely removing
BitDefender Internet Security 2012 from my computer, and
running a registry cleaner, I then ran DVDFab again to make
a movie-only backup of Black Swan that required compression,
and DVDFab completed the process with no problems.
What was strange is that if a movie-only backup did not require
any compression, DVDFab would complete the process. So it seems
that somehow BitDefender would allow a movie-only backup to
complete that did not require compression, and yet would prevent
DVDFab from completing the process if it required compression.
At any rate, I am in contact with BitDefender Support so they can
hopefully fix the problem (as I have paid for BitDefender, I would
like to be able to use it). However, I am currently looking for
other Internet Security software that won't interfere with DVDFab.
Again, I am sorry for the comments to the makers of DVDFab (some
were not very kind, as I was getting quite frustrated....). DVDFab is
once again running perfectly, and will continue to be the best
software for backing up my Blu-ray's!
Keep up the good work!Comment
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Glad to see you have gotten it figured out. In post #14 I mentioned to make sure you don't have a bunch of things running in the background and I'm wondering if this issue has caused other Fab users the same heartache?For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s)and post right here.Comment
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I did take your advice and made sure there were as few things running in the background as possible... I was unable to terminate any of the BitDefender services running as it would not allow me to...
As a note to anyone else running any of the newer BitDefender 2012 software, I would advise them to remove it completely! Uninstall it, go to the BitDefender website and download thier "Uninstaller Tool", run it, as well as registry scan and clean...
I am now running ESET Smart Security (Trial User), and will see how that Internet Security software pans out....Comment
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DVDFab uses Avira in their office and on the test bed machines, so you can be pretty sure that if a conflict with that ever develops it will be spotted and fixed quickly. I will probably change to that when my subscription to Kaspersky runs out.Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....Comment
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I run kaspersky and have never had an issue with it so to other members it's safe!For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log
Please use attachment button and attach your most recent, Internal and Burn log(s)and post right here.Comment
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Hi rggauld，
Glad to see you resolve the problem!
WilsonPlease post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.
Thanks!Comment
Comment