Unable to open Disc

[BP200]

Use version V8.1.6.8
Movie : The Great Magician ( Hong Kong Movie)
Problem : Unable to open the disc over 10 minutes
Attachment : System logs have been attached

Thanks

[BP200]

Additional Information

Here is BD protection version, not sure if DVDFAB support this. If not, why there is no error message come up, instead of keep trying to open the disc but nothing happen.

Video Blu-ray label: THE GREAT MAGICIAN
Media is AACS protected!
AACS MKB version 26

Thanks

[j&b]

Please pack together the folders: BDMV\PLAYLIST, BDMV\CLIPINF and files BDMV\*.bdmv and upload them here (attachment) so the developers can take a look and maybe see what is the issue. Thanks

[BP200]

Upload file problem

I am unable to find out the folder CLIPINF & PLAYLIST under BDMV

C:\Program Files\DVDFab 8 Qt\BDMV>cd playlist
The system cannot find the path specified.

C:\Program Files\DVDFab 8 Qt\BDMV>cd clipinf
The system cannot find the path specified.

In addition, BDMV type file cannot be uploaded here.


Thanks

[BP200]

Problem description

My problem is when I inserted the blue-ray disc on F drive, then open DVDFAB to make the soft copy. However, the pop-up window " Open Blu-ray source: F:\ [THE GREAT MAGICIAN]... keep running, it seems DVDFAB cannot decode the movie.

Use version V8.1.6.8
Video Blu-ray label: THE GREAT MAGICIAN ( HongKong Movie)
Media is AACS protected!
AACS MKB version 26

[signals]

You need to put them into a zip file to upload. The playlist and other files are on the disc, not in the DVDFab program files folder. In My Computer, right click on the optical drive and select Open; you can then navigate the disc structure to find the files j&b needs.

I am unable to find out the folder CLIPINF & PLAYLIST under BDMV

C:\Program Files\DVDFab 8 Qt\BDMV>cd playlist
The system cannot find the path specified.

C:\Program Files\DVDFab 8 Qt\BDMV>cd clipinf
The system cannot find the path specified.

In addition, BDMV type file cannot be uploaded here.


Thanks

[BP200]

You need to put them into a zip file to upload. The playlist and other files are on the disc, not in the DVDFab program files folder. In My Computer, right click on the optical drive and select Open; you can then navigate the disc structure to find the files j&b needs.

I followed your instruction, but I couldn't open the disc folder and got the error message "Windows cannot read from the disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows". Then I inserted another disc " Spider-man 3 ", I got the same result. But DVDFab is able to decrypt Spdier-man 3 successfully.


In addition, I found that the decryption time took longer than previous version.

[Hawk]

You need to install UDF 2.5 file system driver for your OS to see blu-ray disc in my computer.

My guess would be you are using windows xp.

[CBR929]

You need to install UDF 2.5 file system driver for your OS to see blu-ray disc in my computer.

My guess would be you are using windows xp.

Yes the OP is using Microsoft Windows XP Professional (Build 2600: Service Pack 3)

[BP200]

Thanks Hawk, I am able to extract the disc folder after installed UDF 2.5 driver.


I have packed the BDMV\PLAYLIST, BDMV\CLIPINF and files BDMV\*.bdmv into zip file. J&B, pls kindly take a look and locate the problem.


Thanks

[j&b]

Thanks Hawk, I am able to extract the disc folder after installed UDF 2.5 driver.


I have packed the BDMV\PLAYLIST, BDMV\CLIPINF and files BDMV\*.bdmv into zip file. J&B, pls kindly take a look and locate the problem.


Thanks

Thank you.
Actually the developers of DVDFab will try to sort it out for you. I assist them by asking users for files, settings etc, so they can focus on deving and fixing

[Potti]

This should be a problem your BD device rom, DVDfab have supported AACS 31 now. So please clean your BD disc and try again.

[BP200]

This should be a problem your BD device rom, DVDfab have supported AACS 31 now. So please clean your BD disc and try again.

Thanks for your advice. However, I returned the blue-ray disc to DVD shop, I cannot try again.

Next time I will clean up the blue-ray disc first if I have the same probelm.


Thanks