Still No Preview Audio

[JohnnyJT]

Hi

I am still wondering why I am not hearing any audio when I watch preview in v9145? When I use v8230 and watch the preview I do hear the audio!

What's wrong?

JohnnyJT

[signals]

Which preview option are you using? I use "Internal" and have no audio problems. You can change it in Common Settings->General->Preview.

[JohnnyJT]

No Preview Audio v9145

v9145 Common Settings/Preview is set to Internal with no audio
v8230 is set to Direct Show and plays audio when changed to Internal still plays audio. So I switched v9145 to Direct Show and I get an error...
Problem signature:
Problem Event Name: APPCRASH
Application Name: DVDFab.exe
Application Version: 9.1.4.5
Application Timestamp: 53731ff6
Fault Module Name: StackHash_7dc0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 074c6e80
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7dc0
Additional Information 2: b4ee5de6a2322745523997a782b35692
Additional Information 3: 027b
Additional Information 4: 277e19c30fbd5f6bb531ec9e027c37c3
Got me?

JohnnyJT

[signals]

Run dxdiag.exe to check the version of DirectX you have installed. It should be 9.0c or later.

[JohnnyJT]

I have Direct 11

JohnnyJT

[glenns]

I have no audio with 9145 with internal but have it with direct show.I have direct 11 windows 7 home I-7 with latest drivers and latest windows updates.

[Minesh]

I have same problem- no audio in preview. Default set up is as "Internal". If set up as "Directshow" then DVDFAB crash. I have Window-7 home premium with I-7 processor. I have DxDirect version 11.

[Dora]

I have same problem- no audio in preview. Default set up is as "Internal". If set up as "Directshow" then DVDFAB crash. I have Window-7 home premium with I-7 processor. I have DxDirect version 11.

What is fab version?
What is disc played?
What is the audio track?

[Minesh]

What is fab version?
V9145 and beyond have issue. V8230 works OK.

What is disc played?
Any blu ray disc.

What is the audio track?
Any Dolby Digital and DTS.

[90312]

Check the audio card's mixer, if it's like mine, DVDFab will install a preview volume control and if it is muted you won't hear the audio. See attached:

[90312]

By the way you have to have DVDFab open and the preview playing to see the volume control in the mixer or however you access them:

[Minesh]

Thanks 90312.

I checked in my PC and my volume is 100% for DVDFAB application. I don't have audio problem in DVDFAB version 8.xxx.

[Dora]

Thanks 90312.

I checked in my PC and my volume is 100% for DVDFAB application. I don't have audio problem in DVDFAB version 8.xxx.

How about change Preview decoder setting?
I never met your issue.

[signals]

Also, please check your sound card and its driver to see if they are up to date. We can't reproduce your issue.

[CodeMonkey]

I have the same issue with no sound in preview and it has been this may for quite a few releases. I am currently using 9.1.9.5.

The "success" sound that plays when an operation finishes is working fine but the preview audio is not working on the Internal options. The attached image shows that the preview is using the "Speakers" playback device even though my USB headset is the default playback device and it has been the default device for many months.

If I change the preview mode to DirectShow the audio works fine. The problem with using the DirectShow is the lack of ability to edit, so in order to edit you have to use the internal decoder but a lack of audio makes editing a little tricky.