When I put this disc in it says "Failed to open check to see if it's playable". Using DVDFab 10 x64 10.0.8.7. Brand new disc. Log attached. It's the disc in drive F:
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When I put this disc in it says "Failed to open check to see if it's playable". Using DVDFab 10 x64 10.0.8.7. Brand new disc. Log attached. It's the disc in drive F: -
Hello,
We need all files except those m2ts files (which is under the BDMV\Stream folder) from the original movie disc to help check this problem.
1> Load the Blu-ray disc to PC drive, open it in Windows Explorer
2> Create a new folder, copy the AACS folder, CERTIFICATE folder, BDSVM folder (some Blu-ray doesn't have this folder) from the disc and save it to the new folder.
3> Open BDMV folder, copy all except the STREAM folder to the new folder as well.
4> Zip the new folder and send it to us.
Regards,
Mona -
This title is supplied as a BD-R "burned on demand" basis, could be part of the problem.Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
Supplying DMS Logs to Developers................................Enlarger AI FAQ.....Comment
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ZIP file attached as requested.Comment
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Hello shmn,
I have forwarded the file to our developers for checking. Please kindly wait for updates. Thank you for your support.
Regards,
Mona
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Any update on this?Comment
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