DVDFab shutting down after scanning Bluray

[JFR]

I just upgraded from 6.0 to 6.0.7.0, I tried 2 new bluray discs (bluray to bluray, main movie mode) to get a MTS file but within seconds DVDfab closes. The discs are Monsters vs Aliens and X-Men Origins. Is DVDfab closing due to BD+ protection or is it another issue? In the past Fab would give me a window indicating that the disc was BD+ and could not be opened.

JFR

----Internal Log----

DVDFab 6.0.7.0

0m 55.39s: detected blu-ray
0m 55.39s: drive D
0m 55.40s: volume label MONSTERS_VS_ALIENS
1m 07.62s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
1m 09.98s: aacs 1 bd+ 0
1m 10.04s: got agid
1m 10.32s: sent host cert chal
1m 10.40s: got drive cert chal
1m 11.04s: got drive key
1m 11.28s: got host key signature
1m 11.28s: verified drive signature
1m 11.28s: verified host signature
1m 11.79s: sent host signature and key point
1m 11.79s: got bus key
1m 11.85s: got volume id
1m 11.85s: got volume id mac
1m 11.85s: volume id is correct
1m 11.85s: got vid
1m 12.68s: got vuk
1m 12.73s: got unit key 7
1m 18.50s: got bdmv


DVDFab 6.0.7.0

0m 28.39s: detected blu-ray
0m 28.39s: drive D
0m 28.39s: volume label MONSTERS_VS_ALIENS
0m 33.21s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 35.60s: aacs 1 bd+ 0
0m 35.65s: got agid
0m 35.95s: sent host cert chal
0m 36.03s: got drive cert chal
0m 36.45s: got drive key
0m 36.70s: got host key signature
0m 36.70s: verified drive signature
0m 36.71s: verified host signature
0m 37.23s: sent host signature and key point
0m 37.23s: got bus key
0m 37.28s: got volume id
0m 37.28s: got volume id mac
0m 37.28s: volume id is correct
0m 37.28s: got vid
0m 38.17s: got vuk
0m 38.23s: got unit key 7
0m 44.50s: got bdmv


DVDFab 6.0.7.0

0m 30.75s: detected blu-ray
0m 30.75s: drive D
0m 30.75s: volume label MONSTERS_VS_ALIENS
0m 35.65s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 41.60s: aacs 1 bd+ 0
0m 41.65s: got agid
0m 41.95s: sent host cert chal
0m 42.03s: got drive cert chal
0m 42.65s: got drive key
0m 42.92s: got host key signature
0m 42.92s: verified drive signature
0m 42.92s: verified host signature
0m 43.45s: sent host signature and key point
0m 43.45s: got bus key
0m 43.50s: got volume id
0m 43.50s: got volume id mac
0m 43.50s: volume id is correct
0m 43.50s: got vid
0m 44.32s: got vuk
0m 44.37s: got unit key 7
0m 50.25s: got bdmv


DVDFab 6.0.7.0

0m 02.82s: detected blu-ray
0m 05.26s: drive D
0m 05.26s: volume label MONSTERS_VS_ALIENS
0m 05.28s: detected blu-ray
0m 05.29s: drive D
0m 05.29s: volume label MONSTERS_VS_ALIENS
0m 06.82s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS


DVDFab 6.0.7.0

----Burn VSO log-----

2009-10-02 15:02:07 ---- ******************** Log session stop 02-Oct 15:02:07.229 PID 3036********************
2009-10-02 14:30:49 Info Current Drive selected : 1:1:0 - HL-DT-ST BDDVDRW GGC-H20L 1.03 [D] (Ide)
2009-10-02 14:30:49 Info Using Advanced SPTI interface
2009-10-02 14:30:49 Info System default language : English (United States)
2009-10-02 14:30:49 Info User default language : English (United States)
2009-10-02 14:30:49 Info DLL Version : 4.0.4.462
2009-10-02 14:30:49 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-10-02 14:30:49 Info Version : 6, 0, 7, 0
2009-10-02 14:30:49 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-10-02 14:30:49 Info OS : Microsoft Windows XP MCE 2005 (Build 2600: Service Pack 3)
2009-10-02 14:30:49 ---- ******************** Log session start 02-Oct 14:30:49.334 PID 3036********************


2009-10-02 11:48:06 ---- ******************** Log session stop 02-Oct 11:48:06.718 PID 2536********************
2009-10-02 11:44:34 Info Current Drive selected : 1:1:0 - HL-DT-ST BDDVDRW GGC-H20L 1.03 [D] (Ide)
2009-10-02 11:44:34 Info Using Advanced SPTI interface
2009-10-02 11:44:34 Info System default language : English (United States)
2009-10-02 11:44:34 Info User default language : English (United States)
2009-10-02 11:44:34 Info DLL Version : 4.0.4.462
2009-10-02 11:44:34 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-10-02 11:44:34 Info Version : 6, 0, 7, 0
2009-10-02 11:44:34 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-10-02 11:44:34 Info OS : Microsoft Windows XP MCE 2005 (Build 2600: Service Pack 3)
2009-10-02 11:44:34 ---- ******************** Log session start 02-Oct 11:44:34.203 PID 2536********************


2009-09-29 20:59:01 ---- ******************** Log session stop 29-Sep 20:59:01.250 PID 3084********************
2009-09-29 20:49:24 Info Current Drive selected : 1:1:0 - HL-DT-ST BDDVDRW GGC-H20L 1.03 [D] (Ide)
2009-09-29 20:49:24 Info Using Advanced SPTI interface
2009-09-29 20:49:24 Info System default language : English (United States)
2009-09-29 20:49:24 Info User default language : English (United States)
2009-09-29 20:49:24 Info DLL Version : 4.0.4.462
2009-09-29 20:49:24 Info DLL : C:\Program Files\DVDFab 6\vso_hwe.dll
2009-09-29 20:49:24 Info Version : 6, 0, 7, 0
2009-09-29 20:49:24 Info ExeName : C:\Program Files\DVDFab 6\DVDFab.exe
2009-09-29 20:49:24 Info OS : Microsoft Windows XP MCE 2005 (Build 2600: Service Pack 3)
2009-09-29 20:49:24 ---- ******************** Log session start 29-Sep 20:49:24.968 PID 3084********************

[fengtao]

Hi JFR,

Please read "Help Us Help You" and post the log files, thanks.

Best Regards,
Fengtao

[JFR]

Hi JFR,

Please read "Help Us Help You" and post the log files, thanks.

Best Regards,
Fengtao

Sorry, I missed that one. I just posted logs, please let me know if you need something different. Thanks!!

[Scott]

I'm having the same problem with Monsters vs Aliens. I'm on the newest version (6.1.1.0).

[fengtao]

We will get the disc to test, thanks.

[roli1980]

seriously try diabling the video preview in the options menu see if that works , did for me with xmen origins wolverine

[moviewatcher]

dvdfab not reconizing blu ray on my pc

Hi, I have just upgraded to the latest version of dvdfab, 6.1.1.0 beta thinking that it might solve my problem. I cannot get dvdfab to open my blu ray disc. The blu ray movie is Casino Royale. I am running windows xp media center edition and I have an lg bh08ls20 blu ray drive.My graphics card is a Nvidia gtx 260. It will start to scan the disc and it displays the title on scanning but then just stops and tells me to insert a blu ray disc. can anyone please help

[touchdown_1]

Hi, I have just upgraded to the latest version of dvdfab, 6.1.1.0 beta thinking that it might solve my problem. I cannot get dvdfab to open my blu ray disc. The blu ray movie is Casino Royale. I am running windows xp media center edition and I have an lg bh08ls20 blu ray drive.My graphics card is a Nvidia gtx 260. It will start to scan the disc and it displays the title on scanning but then just stops and tells me to insert a blu ray disc. can anyone please help

hi moviewatcher and welcome,
First I have a couple of questions before I can help much,
1) is the firmware current on your BD rewriter
2) is your video card up to date
3) have you in the past been able to back up BD, if so, then is this an isolated incident with version 6.1.1.0
4)what is your OS

[rschildt]

I'm having the same problem with Monsters vs Aliens.

Tried 6.0.6.0, 6.0.7.0. 6.1.1.0 Beta & 6.1.1.5 Beta

All close after trying to scan the drive.

At a loss as what to do.

[moviewatcher]

Hi, For whatever reason, LG have no update to the firmware on this drive. I have tried their website and their customer service. I was having problems watching blu ray movies with this drive as well. powerdvd that came with it did not play them, however cyberlink emailed me a link to get an update patch that seems to have solved that problem at least.
But I am still unable to get dvdfab to open the disc. All other drivers are up to date.
My operating system is windows xp media center edition 32 bit and I have the Nvidia gtx 260 that can play blu ray discs.

[touchdown_1]

Hi, For whatever reason, LG have no update to the firmware on this drive. I have tried their website and their customer service. I was having problems watching blu ray movies with this drive as well. powerdvd that came with it did not play them, however cyberlink emailed me a link to get an update patch that seems to have solved that problem at least.
But I am still unable to get dvdfab to open the disc. All other drivers are up to date.
My operating system is windows xp media center edition 32 bit and I have the Nvidia gtx 260 that can play blu ray discs.

According to LG you have the current firmware 1.03,
this disc that wouldn't open, is it the first to give a problem, or is this the case with all disc's you try to open with DVDfab.

[moviewatcher]

I have just downloaded dvdfab 6.1.1.5 beta and that seems to have solved the problem, but dvdfab needs to connect to the internet to open the blu ray disc for some reason. Also, if I want to rip the full blu ray disc, I can only rip it to BD 50. I only get the BD 25 if I want to rip just the main movie.

[fengtao]

Dear all,

Please try DVDFab 6118 Beta to see the result:



Thanks.

Best Regards,
Fengtao

[plouie10]

Monsters vs Aliens North American

Hi,
I was also getting shut down during scanning of this blu-ray. Good news is beta 6118 doesn't do that. Bad news is still won't process. When the disc comes up I choose main movie. It shows it picks Title 1000, playtime 3:00, Chapter 1, aspect ratio 16:9, but over in the audio side nothing shows up. When I click next, there is a blank screen, shows the volume label so I hit start. Shows source as (00153.m2ts), no compression needed scans for about 10 seconds then errors out. Here are the logs

dvdfab_internal

VDFab 6.1.1.8 (2009/10/21 17:25:46)

0m 05.07s: detected blu-ray
0m 05.18s: drive F
0m 05.18s: volume label MONSTERS_VS_ALIENS
0m 11.29s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
0m 13.43s: aacs 1 bd+ 0
0m 22.51s: got discinfo
0m 25.79s: got bdmv
0m 25.86s: got agid
0m 26.14s: sent host cert chal
0m 26.21s: got drive cert chal
0m 26.64s: got drive key
0m 26.82s: got host key signature
0m 26.82s: verified drive signature
0m 26.82s: verified host signature
0m 27.34s: sent host signature and key point
0m 27.34s: got bus key
0m 27.40s: got volume id
0m 27.40s: got volume id mac
0m 27.40s: volume id is correct
0m 27.40s: got vid
0m 28.03s: got vuk
0m 28.03s: got unit key 7
0m 49.95s: got extended bdinfo
2m 48.93s: playlist 1000 playlen 10800
2m 48.93s: pid 4113 cbr 0 vbr 5775176
2m 48.93s: pat/pmt/sit 84
2m 48.93s: pcr 2
2m 48.93s: non video 86
3m 24.21s: detected blu-ray
3m 24.29s: drive F
3m 24.29s: volume label MONSTERS_VS_ALIENS
3m 29.96s: root 04619D35 MONSTERS_VS_ALIENS:MONSTERS_VS_ALIENS:MONSTERS_VS_ ALIENS:MONSTERS_VS_ALIENS
3m 33.67s: aacs 1 bd+ 0
3m 51.29s: got discinfo
3m 54.59s: got bdmv
3m 54.65s: got agid
3m 55.00s: sent host cert chal
3m 55.07s: got drive cert chal
3m 55.50s: got drive key
3m 55.50s: got host key signature
3m 55.50s: verified drive signature
3m 55.50s: verified host signature
3m 56.01s: sent host signature and key point
3m 56.03s: got bus key
3m 56.07s: got volume id
3m 56.07s: got volume id mac
3m 56.07s: volume id is correct
3m 56.07s: got vid
3m 56.62s: got vuk
3m 56.62s: got unit key 7
4m 18.56s: got extended bdinfo
5m 55.17s: playlist 1000 playlen 10800
5m 55.17s: pid 4113 cbr 0 vbr 5775176
5m 55.17s: pat/pmt/sit 84
5m 55.17s: pcr 2
5m 55.17s: non video 86

dvdfab_process
17:31:30: Source( 00153.m2ts )
17:31:37: Analyzing started
17:31:41: Analyzing completed successfully
17:31:41: Task_1 failed! Error=401

So I did this twice with the same result. The third and fourth time, it actually processed the movie, but only took 2 minutes and the result was a 15mb file.

Other good news is that this version worked perfectly for me for Transformers 2, beautifully compressed the movie and looks fantastic.

Keep up the good work
Phil

[signals]

See if there is a different title that matches the play time on the box. I had to do this with The Dark Knight. Main movie always picks the wrong one.