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    Problem with "Dumbo" 3D form BD to create a ISO-file

    Hi there,
    i am coming from the german forum. I´ve got the follow problem. I´ve created succesful an ISO file - only main movie from the current Disney movie "Dumbo". The result is, when i tried to play it from my Himedia 900b Mediaplayer, i´ve seen only a blck screen. It looks than the mediaplayer thinks it was an actual movie file, because i can see the lenght and the chapters. I can skip in the chapters and so on. From the 3rd chapter on, i can hear the voices and music but only some words and little bit of noise, i am in an endless loop with the sound. Hope this information is enough to fix the problem and please excuse my english.

    In the attachement you will find the log data. Thank you very much for your help.

    Kind regards

    Attached Files

    #2
    Hi grossini,
    Sorry for the problem, please try to play it on your PC with VLC, PowerDVD or the DVDFab Media Player and tell us if it has any different result. It would also help if you scan the ISO with the free BDInfo tool and attach the text file results to a post. The English is fine, no problem .
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      Disc Title: Dumbo - Blu-ray 3D™
      Disc Label: DUMBO
      Disc Size: 38,321,401,428 bytes
      Protection: AACS
      Extras: Blu-ray 3D
      BDInfo: 0.7.5.5

      Notes:

      BDINFO HOME:
      Cinema Squid (old)

      UniqProject GitHub (new)


      INCLUDES FORUMS REPORT FOR:
      AVS Forum Blu-ray Audio and Video Specifications Thread


      WARNING: Report is incomplete because: Scan has not been run.

      ********************
      PLAYLIST: 00000.MPLS
      ********************

      <--- BEGIN FORUMS PASTE --->
      Code:
                                                                                                                      Total   Video                                             
      Title                                                           Codec   Length  Movie Size      Disc Size       Bitrate Bitrate Main Audio Track                          Secondary Audio Track
      -----                                                           ------  ------- --------------  --------------  ------- ------- ------------------                        ---------------------
      00000.MPLS                                                      AVC     1:51:57 0               38,321,401,428  0.00    0.00    DD AC3 5.1 512Kbps
      Code:
      DISC INFO:
      
      Disc Title:     Dumbo - Blu-ray 3D™
      Disc Label:     DUMBO
      Disc Size:      38,321,401,428 bytes
      Protection:     AACS
      Extras:         Blu-ray 3D
      BDInfo:         0.7.5.5
      
      PLAYLIST REPORT:
      
      Name:                   00000.MPLS
      Length:                 1:51:57.210 (h:m:s.ms)
      Size:                   0 bytes
      Total Bitrate:          0.00 Mbps
      
      VIDEO:
      
      Codec                   Bitrate             Description     
      -----                   -------             -----------     
      MPEG-4 AVC Video        0 kbps              Left Eye / 1080p / 23.976 fps / 16:9 / High Profile 4.1
      MPEG-4 MVC Video        0 kbps              Right Eye       
      
      AUDIO:
      
      Codec                           Language        Bitrate         Description     
      -----                           --------        -------         -----------     
      Dolby Digital Audio             German          512 kbps        5.1 / 48 kHz /   512 kbps / DN -27dB
      
      SUBTITLES:
      
      Codec                           Language        Bitrate         Description     
      -----                           --------        -------         -----------     
      Presentation Graphics           German          0.000 kbps                      
      
      FILES:
      
      Name            Time In         Length          Size            Total Bitrate   
      ----            -------         ------          ----            -------------   
      00800.SSIF      0:00:00.000     1:51:57.210     0               0               
      
      CHAPTERS:
      
      Number          Time In         Length          Avg Video Rate  Max 1-Sec Rate  Max 1-Sec Time  Max 5-Sec Rate  Max 5-Sec Time  Max 10Sec Rate  Max 10Sec Time  Avg Frame Size  Max Frame Size  Max Frame Time  
      ------          -------         ------          --------------  --------------  --------------  --------------  --------------  --------------  --------------  --------------  --------------  --------------  
      1               0:00:00.000     0:02:49.460     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      2               0:02:49.460     0:03:56.611     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      3               0:06:46.072     0:04:37.694     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      4               0:11:23.766     0:05:10.226     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      5               0:16:33.993     0:02:46.499     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      6               0:19:20.492     0:06:47.740     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      7               0:26:08.233     0:01:38.097     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      8               0:27:46.331     0:03:21.451     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      9               0:31:07.782     0:04:01.241     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      10              0:35:09.023     0:05:35.960     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      11              0:40:44.984     0:05:59.942     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      12              0:46:44.927     0:03:39.010     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      13              0:50:23.937     0:06:51.327     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      14              0:57:15.265     0:04:37.860     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      15              1:01:53.126     0:05:25.658     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      16              1:07:18.784     0:02:52.881     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      17              1:10:11.665     0:04:36.192     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      18              1:14:47.858     0:03:17.197     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      19              1:18:05.055     0:09:50.840     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      20              1:27:55.895     0:09:13.636     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      21              1:37:09.532     0:02:31.568     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      22              1:39:41.100     0:04:21.511     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      23              1:44:02.611     0:07:54.599     0 kbps          0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 kbps          00:00:00.000    0 bytes         0 bytes         00:00:00.000    
      
      STREAM DIAGNOSTICS:
      
      File            PID             Type            Codec           Language                Seconds                 Bitrate                 Bytes           Packets         
      ----            ---             ----            -----           --------                --------------          --------------          -------------   -----           
      00800.SSIF      4114 (0x1012)   0x20            MVC                                     4.129                   0                       0               0               
      00800.SSIF      4113 (0x1011)   0x1B            AVC                                     4.129                   0                       0               0               
      00800.SSIF      4352 (0x1100)   0x81            AC3             deu (German)            4.129                   0                       0               0               
      00800.SSIF      4608 (0x1200)   0x90            PGS             deu (German)            4.129                   0                       0               0
      <---- END FORUMS PASTE ---->

      QUICK SUMMARY:

      Disc Title: Dumbo - Blu-ray 3D™
      Disc Label: DUMBO
      Disc Size: 38,321,401,428 bytes
      Protection: AACS
      Playlist: 00000.MPLS
      Size: 0 bytes
      Length: 1:51:57.210
      Total Bitrate: 0.00 Mbps
      Video: MPEG-4 AVC Video / 0 kbps / Left Eye / 1080p / 23.976 fps / 16:9 / High Profile 4.1
      Video: MPEG-4 MVC Video / 0 kbps / Right Eye
      Audio: German / Dolby Digital Audio / 5.1 / 48 kHz / 512 kbps / DN -27dB
      Subtitle: German / 0.000 kbps


      Comment


        #4
        Hi Signals, thank you for your help. I´ve puted the iso into a virtual drive and tried to use it by vlc Player and DVDDab Player. In VLC it doesnt work but by DVDFab Player yes.And here you get the result of BDInfo. Hope it helps.

        Kind regards

        Comment


          #5
          Hi grossini,
          Thanks for the BDInfo output. If Fab Player is OK with it then in most cases DVDFab should be also. The devs will need to check it.
          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

          Comment


            #6
            Thank you, Signals

            Comment


              #7
              You are welcome, I sent them a link to your thread. Monitor it and your forum PM inbox in case they need additional information.
              Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
              Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

              Comment


                #8
                Originally posted by JL2803..German Forum
                Hallo!

                Ich habe das gleiche Problem bei sämtlichen 3D Filmen. Entweder die Filme hängen bei der Wiedergabe und haben ein pixeliges Bild oder es gibt einfach nur einen schwarzen Bildschirm.
                Bei normalen Blu Rays ohne 3D sowie UHD Filmen gibt es keine Probleme. Das Problem tritt auch nur auf, wenn ich den Hauptfilm raus ziehe. Wenn ich die Blu Ray komplett auf die Festplatte ziehe wird die einwandfrei abgespielt. Ich habe nun v11.0.5.5 deinstalliert und v11.0.4.9 installiert. Damit geht das ganze wieder einwandfrei. Wenn es hilfreich ist könnte ich bis zum Wochenende noch höhere Versionen testen um raus zu finden ab welcher genau die Probleme anfangen.

                MfG
                Google Translate

                Hi!

                I have the same problem with all 3D movies. Either the movies hang during playback and have a pixelated image or there is just a black screen.
                With normal Blu Rays without 3D as well as UHD movies there are no problems. The problem only occurs when I pull out the main movie. If I pull the Blu Ray completely onto the hard disk, it plays perfectly. I have now uninstalled v11.0.5.5 and installed v11.0.4.9. This is the whole thing flawless again. If it helps, I could test even higher versions by the weekend to find out from which exactly the problems start.

                Kind regards
                Last edited by D780; 11-08-2019, 06:15 PM.

                Comment


                  #9
                  Originally posted by D300 View Post

                  Google Translate

                  Hi!

                  I have the same problem with all 3D movies. Either the movies hang during playback and have a pixelated image or there is just a black screen.
                  With normal Blu Rays without 3D as well as UHD movies there are no problems. The problem only occurs when I pull out the main movie. If I pull the Blu Ray completely onto the hard disk, it plays perfectly. I have now uninstalled v11.0.5.5 and installed v11.0.4.9. This is the whole thing flawless again. If it helps, I could test even higher versions by the weekend to find out from which exactly the problems start.

                  Kind regards
                  Hi D300, please help confirm with the user where he/she playback the output, specify the player, also, the dvdfab_internal.log file and fabcheck_internal.log file are needed. Thank you.

                  Comment


                    #10
                    Mona: I tested this using the very latest version of Fab if copying any 3d iso on hard drive extracting main movie from full disk iso to main movie iso using (full 3d in copy Mode in advanced options) has the playback problem.VLC thinks theirs copy protection in it and doesn't play the main movie iso other players Fab versions 3&5 media players,MPC-BE, Play it but with pixalation and freeze frames.Side by side 3d not effected just full 3d.

                    Update-Further testing seems the iso making is the problem as a main movie extracted ok and played ok if not a iso.
                    Attached Files
                    Last edited by Faith; 10-24-2019, 04:03 PM. Reason: New info.

                    Comment


                      #11
                      To test this, write to a folder from DVDFab and try using ImgBurn in Build mode to make the ISO.
                      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                      Comment


                        #12
                        Hi Signals, which one of us do you mean? Faith, me or both of us?

                        Comment


                          #13
                          Test confirmed the full 3d iso made with Imgburn works fine and plays in 3d in Power dvd and 2d in the other players.
                          All you need do is switch burn engines in Fab blu ray settings from Fab burner to Imgburn as Imgburn can also burn 3d movies for the quick fix then staff can see whats wrong with the Fab burner building 3d iso's in copy main movie from full 3d iso to main movie 3d iso.

                          Comment


                            #14
                            when trying to order the 3D ISO I get this message. With ImgBurn this does not work for me

                            Click image for larger version

Name:	222222.jpg
Views:	271
Size:	18.9 KB
ID:	373989

                            Comment


                              #15
                              D300:
                              You need to download the free program IMG BURN and have it on the hard drive then change Fab settings in burn engine for blu rays.Once like this Fab auto opens Img burn and burns the disk to hard drive or burner what ever you have Fab set for and then closes it when done for you.

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