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    #46
    Is the drive now identified as a wh16ns40? do other programs read discs you put in the drive ok?
    I guess we have to determine if the drive is the problem?
    Can you see and access one of the problematic discs in "File Explorer"?
    Do you have Passkey installed? Does it see discs ok?
    How about DVDs or CDs?
    Last edited by Rich86; 04-07-2023, 10:47 PM.

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      #47
      Originally posted by Rich86 View Post
      Is the drive now identified as a wh16ns40? do other programs read discs you put in the drive ok?
      I guess we have to determine if the drive is the problem?
      Can you see and access one of the problematic discs in "File Explorer"?
      Do you have Passkey installed? Does it see discs ok?
      How about DVDs or CDs?
      The drive is identified as WH16NS40 firmware 1.03, which is technically not the version I purchased originally, It was actually 1.04.
      The strange thing is dvdfab doesn't ask if I want to downgrade the firmware like it did when I had 1.04.
      I have Powerdvd 12 installed, it sees the disc but won't play it because of copy protection. I tried to update the program but it still won't play the discs.
      File explorer sees the discs as well.
      I installed passkey 30 day trial and it recognizes the discs as well. I apparently don't have a program that will play the discs though on my computer because of the copy protection. Is passkey able to play discs?
      Dvd and CDs work fine.
      Last edited by JT5298; 04-08-2023, 08:37 PM.

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        #48
        If you have the 30 day trial for passkey, tell it to rip one of the discs.
        Launch Passkey - right click passkey icon in lower right of screen - choose "rip to hard disc" - and let's see if it can handle the disc.

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          #49
          Originally posted by Rich86 View Post
          If you have the 30 day trial for passkey, tell it to rip one of the discs.
          Launch Passkey - right click passkey icon in lower right of screen - choose "rip to hard disc" - and let's see if it can handle the disc.
          It ripped the disc, however it won't play. I downloaded playerfab free trial, but the disc won't play?

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            #50
            Did you burn this to disc or are you playing from your hard drive.
            You can use the "file explorer" option in playerfab to access what you ripped. After player fab recognizes it on the main screen, click the icon in the lower right hand corner of the player fab screen to bring up the "play queue" - & try playing something from the list of titles. You should be able to do this from the disc also, if you burned it to a disc. At some point, try the main movie title.

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              #51
              Originally posted by Rich86 View Post
              Did you burn this to disc or are you playing from your hard drive.
              You can use the "file explorer" option in playerfab to access what you ripped. After player fab recognizes it on the main screen, click the icon in the lower right hand corner of the player fab screen to bring up the "play queue" - & try playing something from the list of titles. You should be able to do this from the disc also, if you burned it to a disc. At some point, try the main movie title.
              Well, for some reason now, my drive won't play anything. Passkey doesn't even recognize the disc.
              I decided to order a new LG WH16NS40 drive from Amazon. Will see if that solves the problem.

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                #52
                UPDATE:
                I received my new LG WH16NS40. I'm happy to report that I was able to copy Puss in Boots: The Last Wish, A Man Called Otto, and my old ParaNorman Blu-ray discs.
                No more read errors! My other drive must have been failing obviously. I really didn't think the drive was the problem.

                I'm sorry that I doubted the DVDfab program. Thank you to october262, Mona, and Rich86 for the suggestions, and help with this. All is well now.

                At some point I will probably downgrade the firmware, using the drive tool, and hopefully start copying UHD discs.

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                  #53
                  Is the new drive SVC NS50? What firmware version did the drive come with?
                  You will most likely have to have firmware 1.02 installed in the drive to process 4K media.
                  Last edited by Rich86; 04-14-2023, 10:53 PM.

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                    #54
                    Originally posted by Rich86 View Post
                    Is the new drive SVC NS50? What firmware version did the drive come with?
                    You will most likely have to have firmware 1.02 installed in the drive to process 4K media.
                    It is SVC NS50, firmware version 1.05. Yes, I will have to downgrade to 1.02.
                    Only wish the UHD drive tool wasn't so expensive.

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                      #55
                      There are other tools out there that can downgrade firmware, but I have no experience with any of them. The DVDFab drive tool worked perfectly for me.
                      Watch for a sale price maybe?

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                        #56
                        Originally posted by Rich86 View Post
                        There are other tools out there that can downgrade firmware, but I have no experience with any of them. The DVDFab drive tool worked perfectly for me.
                        Watch for a sale price maybe?
                        I don't want to go down the MakeMKV road again. I'm just glad I'm able to copy Blu-ray discs again with no issues. I have an LG 4k OLED TV, but don't have a UHD Blu-ray player yet, so not in a hurry to downgrade the firmware just yet.

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