v8118 read problem

[JALCAD]

I am having the same problem. It was working fine with Windows XP but now that I've updated to Windows 7 it will no longer read the Blu Ray but just continue to scan. I tried a different drive & still am getting the same results. It will scan & rip with DVDFab Passkey without problems. I've included the internal log file as well. Currently on 8.1.2.1.

[signals]

JALCAD

Your problem is not the same, and may not be even similar, so I am moving it to its own thread so you can get individualized support. I would suggest you try the latest version of DVDFab and post another log. Use the same disc as before if you have it handy.

[JALCAD]

I was using 8.1.2.1 when I tried this. If I use DVDFab Passkey & rip it to the hard drive or iso file I can open either the iso file or the folders up & it will scan & work as normal. I originally had an LG WHo8LS20 drive that had some reports of not being Windows 7 compatibale so I installed a new Pioneer BDR0206D tonite & it is still giving me the same problem. The log file that I sent was the latest one using 8.1.2.1

[JALCAD]

Any ideas on this yet. Looks like I'm not the only one that is having problems with it reading the discs. Has to be something in DVDFab as the DVDFab Passkey can read & rip the disc to the hard drive as an ISO or the folders without problems. I can then open those files up with DVDFab & compress them as before.

[JALCAD]

Tried this again with another disk & still get the same results. Here's the log file from Version 8.0.8.5. I did uninstall the latest version & install 8.0.8.5 as this one seemed to fix a similar problem that another person had. Also this disk will rip OK to an ISO file using DVDFab Passkey. I can then open that ISO file with DVDFab & compress it without any problems.




DVDFab 8.0.8.5 (2011/09/24 17:53:10)

0m 01.62s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 04.55s: detected blu-ray
0m 04.55s: drive I
0m 04.55s: blu-ray type 1
0m 04.55s: volume label JANE_EYRE_DOM
0m 38.34s: got copyright 0 0
1m 08.71s: opened dvd
10m 11.38s: terminate process

[seanamos]

It has been mentioned that bluray ripping required internet connection.
Is there any chance that firewall or router settings are blocking a necessary process?
I have not been able to open any bluray with any QT version of DVDFab.
PassKey will open and rip each disc perfectly.

[JALCAD]

Tried it with & without the firewall turned on & still get the same opening disc dialog that won't go away.

[JALCAD]

JALCAD

Your problem is not the same, and may not be even similar, so I am moving it to its own thread so you can get individualized support. I would suggest you try the latest version of DVDFab and post another log. Use the same disc as before if you have it handy.

Boy I'm sure glad you moved this for individual support. I'd hate to see it how much support it would have got in a thread with something else.

[signals]

You have been a member here long enough to know that you can't hijack another user's thread. If you want individual support from the DVDFab staff you can wait until the holiday there is over.

[JALCAD]

You have been a member here long enough to know that you can't hijack another user's thread. If you want individual support from the DVDFab staff you can wait until the holiday there is over.

What other users thread did I hijack. Every post in this thread has been mine except for the two from you and one other user. Trying to get an answer to a problem that seems to be happening to more than just myself.

[CBR929]

What other users thread did I hijack. Every post in this thread has been mine except for the two from you and one other user. Trying to get an answer to a problem that seems to be happening to more than just myself.

Hi JALCAD
The reason you do not see your post in the other members thread is because we moderators have the power to move and or delete posts.
Please lower your tone and do not try to get in a heated debate with a moderator, it will get you nothing but a vacation from the forum, or banned.

When installing Fab, did you install the installer as administrator?
If not please do, also make sure to check what seanamos suggested about your firewall, virus protection and router.

Thank you
CBR929

EDIT
Where are the logs using the pioneer drive and is the firmware up to date on the drive.
There is a newer version of Fab you will find it here http://forum.dvdfab.com/showthread.php?t=14782

[seanamos]

My problem has not yet been solved either.
None of the suggested actions/changes have made any difference.
I have completely disabled my anti virus and firewall but it made no difference.
I have installed as administrator and it made no difference.
I don't know what to change in my router, it was an idea that I hoped the experts would have some insight into.

Maybe there should be a new thread where everyone who is having the "endless openning source" issue lists their specs so that the experts can find common elements that may be causing the issue.

[JALCAD]

Here's the log file from the Pioneer for both 8.1.2.5

DVDFab 8.0.8.5 (2011/10/07 21:05:43)

0m 05.10s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
3m 20.58s: detected blu-ray
3m 20.58s: drive I
3m 20.58s: blu-ray type 0
3m 20.58s: volume label
12m 10.66s: detected blu-ray
12m 10.66s: drive I
12m 10.66s: blu-ray type 1
12m 10.66s: volume label THE_BLIND_SIDE


DVDFab 8.0.8.5 (2011/10/07 22:06:38)



DVDFab 8.1.2.5 (2011/10/07 22:06:57)

0m 01.88s: Qt Translator file load success
0m 02.23s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 11.34s: detected blu-ray
0m 11.34s: drive I
0m 11.34s: blu-ray type 1
0m 11.34s: volume label THE_BLIND_SIDE
1m 51.94s: aacs 1 bd+ 0
27m 17.99s: got discinfo

I also tried those suggestions from seanamos with no difference in solving the problem. I even went back to 8.0.8.5 as that seemed to help others & still wouldn't work properly like it did in Windows XP.
Uninstalled all of the DVDfabs & reinstalled using administrator & still get the same results. Here's the log from the new install
DVDFab 8.1.2.5 (2011/10/08 08:59:03)

0m 01.45s: Qt Translator file load success
0m 01.76s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 41.27s: detected blu-ray
0m 41.27s: drive I
0m 41.27s: blu-ray type 1
0m 41.68s: volume label THE_BLIND_SIDE
2m 22.31s: aacs 1 bd+ 0
27m 35.32s: got discinfo

[signals]

Please try the new release, v8.1.2.6. Post a new internal log if it still does not work correctly.

[JALCAD]

Tried the new release & that didn't work either. Then just today updated it again. Still no luck trying to do blurays. Regular DVDs will work though.

Here's the log from todays try
DVDFab 8.1.2.8 (2011/10/15 13:32:02)

0m 02.82s: Qt Translator file load success
0m 02.93s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
1m 05.66s: detected blu-ray
1m 05.67s: drive I
1m 05.67s: blu-ray type 1
1m 05.67s: volume label THE_BLIND_SIDE
5m 26.01s: aacs 1 bd+ 0
100m 40.04s: got discinfo

At 15:44 I canceled the Open Blu Ray Source dialog box.