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    #31
    That's my bad, a typo should be "fsutil". Sorry for the confusion.
    How to post the internal log


    Things should be made as simple as possible, but no simpler.
    Albert Einstein

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      #32
      Originally posted by Gummigutta View Post
      Bought as a packet or something you built yourself?
      Purchased like this

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        #33
        Originally posted by maineman View Post
        Looks like a Toshiba laptop based on her posts 18 + 20
        -It's a HP Pavilion dvdx Entertainment PC

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          #34
          Attached are the DVDFab internal log and vso log
          Attached Files

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            #35
            Originally posted by 90312 View Post
            That's my bad, a typo should be "fsutil". Sorry for the confusion.
            Ok that worked and now seeing if system crashes again. Still crashing with new version but this time disc ejected than system crashed. Will let you know.

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              #36
              Originally posted by HeatherVela View Post
              Ok that worked and now seeing if system crashes again. Still crashing with new version but this time disc ejected than system crashed. Will let you know.
              OK that did not work - restored my computer to factory setting and don't have itunes yet but I am going to give this another try!

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                #37
                Nope still does not work -

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                  #38
                  Too bad! You still get this type of error "driver_irql_not_or_less"? If so what I gave you would be the easy fix, this could be a memory fault or one of a hundred things. My advice now would be take the computer back while you can!
                  How to post the internal log


                  Things should be made as simple as possible, but no simpler.
                  Albert Einstein

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                    #39
                    As usual a minidump can help (c:\windows\minidump).
                    人生は贈り物であり、完全な喜びを経験する必要があります
                    Life is a gift and should be experienced in full joy

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                      #40
                      Ok guys - sent the computer in because HP said they needed to repair! Got computer back and 1st thing was to attempt a burn - NO LUCK! Same error and system crash ughhhhh! Any new suggestions?

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                        #41
                        attempting to attach minidump but the computer will not allow it - says I don't have permission but I am the system administrator. How do I do this?

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                          #42
                          Actually sent the computer in to HP - they replaced some part and redid the operating system - did not help me at all!! Any suggestions? I have upgraded to latest version and still not luck!

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                            #43
                            Would you please post the Memory.dump file where it is in %SystemRoot%\Minidump
                            And sure that your system have set Kernel memory dump.
                            How to check this?
                            Please do below steps: run sysdm.cpl -> Advanced -> Settings(Startup and Recovery) -> Kernel memory dump (Write debugging info).

                            Thanks,
                            Potti
                            Last edited by Potti; 11-09-2011, 01:34 AM.

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                              #44
                              This is driving me crazy - I can't attach the minidump file - says I am not adminstrator but I am. I have gone throught and tried to give ownership and permissions but this is not working.

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                                #45
                                minidumps
                                Attached Files

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