Star Trek Into Darkness won't open

[mickey]

hi all,
have just got star trek into darkness and it will not load onto dvdfab, it scans the disc and shows volume label" into darkness", copy full disc, output dvd9, size 0 mb.
have tried both version 9 and 8qt same result on both versions
anyone else having trouble?
regards all

[signals]

Mickey
This is a known issue, the disc has new protection and they are working on it.

Please post questions about a specific DVD in the DVD Copy forum next time, and always post the internal log session when you have a disc that will not open. You have been around here long enough to know that I have moved your thread.

[mickey]

hi there,
thanks for that, sorry about the wrong posting.
regards

[shoe]

Has this been fixed yet?

[mickey]

HI THERE,
no still waiting for fix.
regards

[fengtao]

Dear all,

Please try DVDFab 9061 beta to see the result (make sure PathPlayer is always enabled in Settings)



Thanks!

Best Regards,
Fengtao

[mickey]

hi,
have tried 9.0.6.1 it will not run star trek into darkness.
still shows up with 0mb>0mb
regards

[gridlock]

Same

Confirmed, exactly the same as Mickey in 9.0.6.0 and 9.0.6.1

[mickey]

hi all,
re my last post i forgot to post the log, and to say that it is a region 2 disc

dvdfab 9.0.6.1 (2013/09/03 11:51:23)

0m 00.26s: Start preload dll...
0m 00.32s: Load dll successful.
0m 00.32s: Start load fabplay dll...
0m 00.42s: Load fabplay dll successful.
0m 00.42s: Windows os type is: 9.
0m 00.42s: Transfer settings successful.
0m 01.09s: GPUAccelerate: 0
0m 01.09s: CUDA cap: 0
0m 01.09s: Support coreavc decode: 0
0m 01.09s: Graphics info: NVIDIA GeForce 7300 LE : :
0m 01.10s: Load config successful.
0m 01.79s: Option check status: Failed
0m 01.79s: option dvd2dvd 0 dvd2mobile 0 bluray2bluray 0 bd2mobile 0 bd23d 0 bd2dvd 0 file2dvd 0 file2bluray 0 file2mobile 0
0m 01.79s: Start get sys number.
0m 01.79s: Serial number is: 00-22-75-92-f8-d0
0m 01.79s: Reg URL link is:
0m 01.79s: Version is: 9061
0m 01.79s: Product is: 2
0m 01.79s: Connect type is: 0
0m 03.26s: Profile Manager :: End Load Profile
0m 03.89s: Times of connecting error is: 0
0m 03.89s: Parse string is: 91:8260762964
0m 03.89s: Parse string is: 1:8260762964
0m 03.89s: Parse string is: 2:8260762964
0m 03.89s: Parse string is: 11:8260762964
0m 03.89s: Parse string is: 20:8260762964
0m 03.89s: Parse string is: 60:8260762964
0m 03.89s: Parse string is: OV:9060
0m 03.89s: Parse string is: BV:9061
0m 03.89s: Parse string is: S:04cc08c0e45bf5e44bc921dbfb6ac22d
0m 04.31s: Option check status: NewWork
0m 04.31s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 04.31s: End check info.
0m 04.65s: Init GPU settings sucessful.
0m 04.65s: CommmandLine:
0m 06.37s: Begin init preview play engine.
0m 06.39s: Init DirectShow engine successful.
0m 14.10s: Init burn engine successful.
0m 15.53s: opening drive E
0m 15.54s: opened i/o
0m 15.54s: opening drive F
0m 15.54s: opened i/o
0m 15.56s: opening drive K
0m 15.57s: opened i/o
0m 29.26s: opening drive E
0m 31.17s: opened i/o
0m 31.17s: got media type 4
0m 31.39s: got max lba 3638015
0m 31.40s: got disc type 10
0m 31.45s: type DVD-VIDEO
0m 31.45s: volume label STAR_TREK__INTO_DARKNESS
0m 31.84s: internal path E:/VIDEO_TS/
0m 31.89s: got copyright 1 fd
0m 32.17s: got udf/iso
0m 37.03s: got discinfo
0m 37.06s: pathplayer enabled
0m 37.60s: button: vts_2 menu_1 pgc_3 cell_1 sector_209 count_3
0m 39.34s: got dvdinfo
0m 39.40s: opened dvd

regards

[helenpaul2812]

start trek into darkness

lets hope for a fast update so it will be sorted

[signals]

Realize that this disc can't be legally purchased in many places until next week.

[davecuk]

Realize that this disc can't be legally purchased in many places until next week.

I would imagine the OP must have found a way to purchase it....I've got the same problem as well though, so here is hoping you can get it fixed soon, as I'm sure it's the first of many.

[gridlock]

Realize that this disc can't be legally purchased in many places until next week.

Disk was on UK release from 02 Sep but many places posted out early to ensure arrival. I got my Hobbit disk 2 days before release

[fengtao]

Dear all,

Please do the following steps to help us:
1. Open the disc, make sure PathPlayer is enabled.
2. After opened, use "Export Source Info" in Menu.
3. Go to "Documents\<username>\DVDFab9\Log" folder, and zip the whole folder to a file.
4. Send the zip file to fengtao(at)dvdfab.com, please replace (at) with @.

Thank you very much!

Best Regards,
Fengtao

[signals]

Please use v9.0.6.1 Beta if possible to supply the data Fengtao requested. The attachment shows how to access the export feature, thanks.