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The Legend of Hercules

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    #16
    Hi,

    Please tell us the purchase link of the disc, make sure that we can buy the same disc.

    Thanks!

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #17
      Originally posted by Wilson.Wang View Post
      Hi,

      Please tell us the purchase link of the disc, make sure that we can buy the same disc.

      Thanks!

      Wilson
      I bought my movie from Walmart in Mississauga but for some reason there not showing it on there website anymore. There only showing the 3D blu ray combo pack. Hmmm. Makes me wonder why. But I did find the same copy on Amazon.ca website. Here is the link for that. Hope this helps.

      Keep smiling.

      Comment


        #18
        backup worked

        I had the same problem when using V9.1.4.2 and also the beta 9.1.4.3. i then tried V 8.2.3.0 and it copied the full disc with no problems. After the process finished i played it in my sharp BD deck to confirm

        Comment


          #19
          Originally posted by wascallywabbit View Post
          I had the same problem when using V9.1.4.2 and also the beta 9.1.4.3. i then tried V 8.2.3.0 and it copied the full disc with no problems. After the process finished i played it in my sharp BD deck to confirm
          Thank you for the input wascallywabbit much appreciated. The Fab team is trying to fix the problem with the new version though so this can be fixed. But thanks again.
          Keep smiling.

          Comment


            #20
            UPC Code

            DVDFab Staff,

            I'm not sure you have all the information you need for this specific title or not yet. I'm having the same issues, DVDFab 9.1.4.2 with "The Legend Of Hercules". DVDFab just will not open it, the disc is brand new, clean, I've wiped it off too. Seem(s) there is a problem for sure. The UPC from the package says:
            THE LEGEND OF HERCULES DVD#66131699
            SUMMIT ENTERTAINMENT
            PROOF OF PURCHASE
            0 25192 23258 9

            Region Code:1

            Hope that helps the developers figure out the issue.

            Comment


              #21
              As an added test, Full Disc and Main Movie both with and without pathplayer enabled, result in the same thing, the disc will not open.

              Comment


                #22
                Hi MattB253
                Make sure you are using the newest version 9143
                If still having problems post your internal log.
                CBR929
                Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                Setting Up ImgBurn and DVDFab to work together

                Tips for Posting DVDFab Logs in the Forum

                Comment


                  #23
                  Originally posted by CBR929 View Post
                  Hi MattB253
                  Make sure you are using the newest version 9143
                  If still having problems post your internal log.
                  CBR929
                  Isn't 9.1.4.3 beta? My version says I'm still using the latest version at 9.1.4.2 and I don't have the enable beta version in my settings checked.

                  Comment


                    #24
                    DVDFab 9.1.4.3 (2014/05/11 10:49:44)

                    0m 00.39s: Init Public log : enabled.
                    0m 00.39s: Init Private log : finish.
                    0m 00.39s: App info: 2014-5-8
                    0m 00.39s: App info: 9.1.4.3 9143 Beta
                    0m 00.40s: Init CrashReportSettings : enabled.
                    0m 00.40s: Init DVDInfo_Log : enabled.
                    0m 00.40s: Init Qt_Log : disabled.
                    0m 04.23s: Profile Manager :: Begin Load Profile
                    0m 04.48s: Qt Translator file load success
                    0m 04.48s: App info: client type 2.
                    0m 04.50s: Fabplay load: preload successful.
                    0m 04.54s: Fabplay load: Load successful.
                    0m 04.56s: Init process: Transfer settings successful.
                    0m 04.56s: info: fabcheck logpath= C:/Users/Matthew/Documents/DVDFab9/Log/
                    0m 04.56s: fab_check_gpu is running ...
                    0m 05.04s: fab_check_gpu run successful
                    0m 05.04s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
                    0m 05.06s: GPU check: GPUAccelerate-7
                    0m 05.06s: GPU check: GPUAccelerate setting-0, 0
                    0m 05.06s: GPU check: CUDA cap-0
                    0m 05.06s: GPU check: Support coreavc decode-0
                    0m 05.06s: GPU check: Lighting shrink status-0, 0
                    0m 05.06s: GPU check: Graphics info 1: AMD Radeon HD 7570 : :
                    0m 05.07s: Init process: Load config failed.
                    0m 05.07s: Init process: Windows os type is 64bit System Windows 8.
                    0m 05.07s: Init process: command line in is
                    0m 06.60s: Reg check: Option check status-Failed
                    0m 06.60s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:0:0 )-( DVD to Mobile:0:0 )-( Blu-ray to Blu-ray:0:0 )-( Blu-ray to Mobile:0:0 )-( File to Mobile:0:0 )-( Blu-ray to DVD:0:0 )-( File to DVD:0:0 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:0:0 )-( 2D to 3D:0:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
                    0m 06.60s: App info: language type ENU.
                    0m 06.60s: Reg check: Start get sys number.
                    0m 06.62s: Reg check: Serial number is: a4-17-31-11-84-ee:16-17-31-11-84-ed:90-b1-1c-7b-b1-43:a4-17-31-11-84-ed
                    0m 06.62s: Reg check: Connect type is: 0
                    0m 07.85s: Reg check: Times of connecting error is: 0
                    0m 07.85s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( OV:9142 )( BV:9143 )( S:fafccd9a112c606b441668deacf54ded
                    0m 08.23s: Reg check: thread exit normal.
                    0m 08.23s: Reg check: Option check status-NewWork
                    0m 08.23s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
                    0m 08.23s: Reg check: connect successful and result code is 1.
                    0m 08.23s: Reg check: End check info.
                    0m 08.54s: Init process: Init GPU settings successful.
                    0m 09.14s: Init preview: Begin init preview play engine.
                    0m 09.14s: Init preview: Begin init preview play engine(XBMC).
                    0m 09.27s: Profile Manager :: End Load Profile
                    0m 09.45s: Init preview: Init internal engine successful.
                    0m 11.03s: Burn engine: start init.
                    0m 12.15s: Burn engine: engine type-0.
                    0m 12.15s: Burn engine: writer count 1.
                    0m 12.16s: Burn engine: 0- H:\ [HL-DT-ST DVD+-RW GHA2N A103 (Scsi)].
                    0m 12.16s: Burn engine: end init.
                    0m 13.35s: Init process: Init setting page successful.
                    0m 13.35s: QtLog Mode = false
                    0m 13.36s: Show ProductsInfo Dlg 2
                    0m 30.13s: Show UI Step 2
                    0m 30.42s: Show UI Step 3
                    0m 30.42s: Start show MainUI.
                    0m 30.43s: UI manager: switch to Copy mode.
                    0m 30.94s: allow_test : false
                    0m 30.96s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
                    0m 30.96s: fab_app_name : DVDFab.exe
                    0m 30.96s: fab_client_type : 2
                    0m 30.96s: product_name : DVDFab
                    0m 30.97s: test_url : http://www.dvdfab.cn
                    0m 30.97s: down_url : http://www.dvdfab.cn/download.htm?ver=9
                    0m 30.97s: current_version_type : Official
                    0m 30.97s: update_temp_path : C:/Users/Matthew/Documents/DVDFab9/Temp/updateTemp/
                    0m 30.98s: current_version : 9142
                    0m 30.98s: language_name : ENU
                    0m 30.98s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/FabQt_ENU.qm
                    0m 30.98s: allow_beta : false
                    0m 31.39s: Init process: init main ui successful.
                    0m 31.64s: Init process: show main ui successful.
                    0m 31.65s: DriveX msg: Init driveX H with I/O mode: 0
                    0m 31.65s: opening drive H
                    0m 31.66s: opened i/o
                    0m 31.66s: got media type 4
                    0m 33.71s: got max lba 4169919
                    0m 33.73s: got disc type 10
                    0m 33.79s: type DVD-VIDEO
                    0m 33.79s: volume label LEGEND_OF_HERCULES
                    0m 33.80s: DriveX msg: add media in driveX H.
                    0m 33.80s: DriveX msg: send open media msg to thread for driveX H.
                    0m 33.81s: Source manager: add source id 0.
                    0m 33.82s: Source open statusVD Yes, 2231-10-11
                    0m 33.82s: Source open status:BD Yes, 2158-1-1
                    0m 33.82s: internal path H:/VIDEO_TS/
                    0m 33.86s: got copyright 1 fe
                    0m 34.52s: got udf/iso
                    0m 43.65s: got discinfo
                    0m 43.74s: pathplayer enabled
                    0m 47.19s: button: vts_17 menu_1 pgc_1 cell_2 sector_1006 count_4
                    3m 03.75s: user cancelled
                    3m 03.92s: failed to open 1
                    3m 03.94s: Source manager: open failed, delete source id 0.
                    3m 17.88s: DriveX msg: remove media in driveX H.
                    3m 46.16s: opening drive H
                    3m 46.16s: opened i/o
                    3m 46.17s: got media type 4
                    3m 46.27s: got max lba 4169919
                    3m 46.29s: got disc type 10
                    3m 46.34s: type DVD-VIDEO
                    3m 46.34s: volume label LEGEND_OF_HERCULES
                    3m 46.34s: DriveX msg: add media in driveX H.
                    3m 46.34s: DriveX msg: send open media msg to thread for driveX H.
                    3m 46.35s: Source manager: add source id 1.
                    3m 46.36s: Source open statusVD Yes, 2231-10-11
                    3m 46.36s: Source open status:BD Yes, 2158-1-1
                    3m 46.36s: internal path H:/VIDEO_TS/
                    3m 46.42s: got copyright 1 fe
                    3m 46.78s: got udf/iso
                    3m 54.13s: got discinfo
                    3m 54.19s: pathplayer enabled
                    3m 56.92s: button: vts_17 menu_1 pgc_1 cell_2 sector_1006 count_4
                    8m 13.81s: user cancelled
                    8m 14.02s: failed to open 1
                    8m 14.04s: Source manager: open failed, delete source id 1.
                    8m 25.91s: Exit process: stop running.
                    8m 25.92s: Exit process: preview pfn_releaseplayer end
                    8m 25.98s: Exit process: preview pfn_deinit end
                    8m 25.99s: Exit process: preview FreeLibrary end
                    0m 00.01s:

                    Comment


                      #25
                      pathplayer disabled logs

                      DVDFab 9.1.4.3 (2014/05/11 10:58:12)

                      0m 00.01s: Init Public log : enabled.
                      0m 00.01s: Init Private log : finish.
                      0m 00.03s: App info: 2014-5-8
                      0m 00.03s: App info: 9.1.4.3 9143 Beta
                      0m 00.03s: Init CrashReportSettings : enabled.
                      0m 00.03s: Init DVDInfo_Log : enabled.
                      0m 00.03s: Init Qt_Log : disabled.
                      0m 00.10s: Profile Manager :: Begin Load Profile
                      0m 00.10s: Qt Translator file load success
                      0m 00.12s: App info: client type 2.
                      0m 00.14s: Fabplay load: preload successful.
                      0m 00.18s: Fabplay load: Load successful.
                      0m 00.20s: Init process: Transfer settings successful.
                      0m 00.20s: info: fabcheck logpath= C:/Users/Matthew/Documents/DVDFab9/Log/
                      0m 00.20s: fab_check_gpu is running ...
                      0m 00.29s: fab_check_gpu run successful
                      0m 00.29s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
                      0m 00.29s: GPU check: GPUAccelerate-7
                      0m 00.29s: GPU check: GPUAccelerate setting-0, 0
                      0m 00.29s: GPU check: CUDA cap-0
                      0m 00.31s: GPU check: Support coreavc decode-0
                      0m 00.31s: GPU check: Lighting shrink status-0, 0
                      0m 00.31s: GPU check: Graphics info 1: AMD Radeon HD 7570 : :
                      0m 00.31s: Init process: Load config failed.
                      0m 00.31s: Init process: Windows os type is 64bit System Windows 8.
                      0m 00.31s: Init process: command line in is
                      0m 00.35s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 1:0 )( OV:9142 )( BV:9143 )( S:fafccd9a112c606b441668deacf54ded )
                      0m 00.37s: Reg check: Option check status-Local
                      0m 00.37s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
                      0m 00.37s: App info: language type ENU.
                      0m 00.37s: Reg check: Start get sys number.
                      0m 00.37s: Init process: Init GPU settings successful.
                      0m 00.37s: Reg check: Serial number is: a4-17-31-11-84-ee:16-17-31-11-84-ed:90-b1-1c-7b-b1-43:a4-17-31-11-84-ed
                      0m 00.37s: Reg check: Connect type is: 0
                      0m 00.48s: Init preview: Begin init preview play engine.
                      0m 00.48s: Init preview: Begin init preview play engine(XBMC).
                      0m 00.86s: Init preview: Init internal engine successful.
                      0m 01.40s: Reg check: Times of connecting error is: 0
                      0m 01.41s: Reg check: Parse string: ( S:745b88d441212c444c8d2472a2e2a487
                      0m 01.41s: Reg check: Option check status-NewWork
                      0m 01.50s: Burn engine: start init.
                      0m 01.57s: Burn engine: engine type-0.
                      0m 01.57s: Burn engine: writer count 1.
                      0m 01.57s: Burn engine: 0- H:\ [HL-DT-ST DVD+-RW GHA2N A103 (Scsi)].
                      0m 01.57s: Burn engine: end init.
                      0m 01.91s: Profile Manager :: End Load Profile
                      0m 02.37s: Init process: Init setting page successful.
                      0m 02.37s: QtLog Mode = false
                      0m 02.37s: Show ProductsInfo Dlg 2
                      1m 42.19s: Show UI Step 2
                      1m 42.47s: Show UI Step 3
                      1m 42.48s: Start show MainUI.
                      1m 42.48s: UI manager: switch to Copy mode.
                      1m 42.83s: allow_test : false
                      1m 42.83s: fab_app_path : C:/Program Files (x86)/DVDFab 9/
                      1m 42.83s: fab_app_name : DVDFab.exe
                      1m 42.84s: fab_client_type : 2
                      1m 42.84s: product_name : DVDFab
                      1m 42.84s: test_url : http://www.dvdfab.cn
                      1m 42.84s: down_url : http://www.dvdfab.cn/download.htm?ver=9
                      1m 42.84s: current_version_type : Beta
                      1m 42.85s: update_temp_path : C:/Users/Matthew/Documents/DVDFab9/Temp/updateTemp/
                      1m 42.85s: current_version : 9143
                      1m 42.85s: language_name : ENU
                      1m 42.85s: qm_file : C:/Program Files (x86)/DVDFab 9/QLanguage/FabQt_ENU.qm
                      1m 42.85s: allow_beta : false
                      1m 42.91s: Init process: init main ui successful.
                      1m 42.96s: Init process: show main ui successful.
                      1m 42.97s: DriveX msg: Init driveX H with I/O mode: 0
                      1m 42.97s: opening drive H
                      1m 42.97s: opened i/o
                      1m 42.98s: got media type 4
                      1m 45.02s: got max lba 4169919
                      1m 45.04s: got disc type 10
                      1m 45.10s: type DVD-VIDEO
                      1m 45.10s: volume label LEGEND_OF_HERCULES
                      1m 45.11s: DriveX msg: add media in driveX H.
                      1m 45.11s: DriveX msg: send open media msg to thread for driveX H.
                      1m 45.12s: Source manager: add source id 0.
                      1m 45.14s: Source open statusVD Yes, 2231-10-11
                      1m 45.14s: Source open status:BD Yes, 2158-1-1
                      1m 45.14s: internal path H:/VIDEO_TS/
                      1m 45.19s: got copyright 1 fe
                      1m 45.83s: got udf/iso
                      1m 55.01s: got discinfo
                      1m 55.08s: pathplayer disabled 0
                      6m 34.87s: user cancelled
                      6m 34.88s: failed to open 1
                      6m 34.90s: Source manager: open failed, delete source id 0.

                      Comment


                        #26
                        Older Version

                        Version 8.2.3.0 worked.

                        Comment


                          #27
                          Make sure PathPlayer is set to Always Enable mode. This disc may not work with the free (HD Decrypter) version of DVDFab.
                          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                          Comment


                            #28
                            Which Title?

                            The copy I bought is 3D/2D combined. I don't have a 3D play so I just wanted to back up the Main Movie 2D version. Fab is choosing title 105 by default but after it has finished analyzing it never starts. Perhaps it's a matter if figuring out the correct title? Don't know.

                            Comment


                              #29
                              JIMP:I made a test 2d movie one chapter with the region 1 2d/3d disk and it worked fine in 2d picking the same 105 title both for 2d or 3d.I made a cloned iso from the store brought movie first this puts it on the hard drive then i made a 2d main movie from it.

                              Make sure you set it in advanced settings to make a 2d movie as screen shot pointer shows the box to check to do this.Remember to change the check box back to make 3d movie or Fab will remember the last setting.

                              Movies that are 2d/3d have the choice in playback menu on the disk if making full disk or cloned iso.this doesn't apply to your making main movie i just wanted you to know this.
                              Attached Files
                              Last edited by glenns; 05-13-2014, 07:24 PM.

                              Comment

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