Mortdecai Read Errors

[egghead]

ver. 9.1.9.9 gives a read error trying to read Mortdecai. I hit abort, it quit reading disc and went to the normal window with the disc size and compression %. I selected Main Movie and kept the 3.2 audio which gave me 90%. It went 69% through process and gave me another read error popup (retry,ignore...) I ignored it 3 times and then abort. Probably another Lionsgate protection. Disc looks fine. Attached are copies of the process log and the internal log

[BERT]

ver. 9.1.9.9 gives a read error trying to read Mortdecai. I hit abort, it quit reading disc and went to the normal window with the disc size and compression %. I selected Main Movie and kept the 3.2 audio which gave me 90%. It went 69% through process and gave me another read error popup (retry,ignore...) I ignored it 3 times and then abort. Probably another Lionsgate protection. Disc looks fine. Attached are copies of the process log and the internal log

This (retry,ignore...) always baffled me .It never worked ..ever.When there is a problem on the disc etc.retry,ignore can't make it any better. Should be taken off all together

[90312]

On that disc try disabling Pathplayer and selecting title 28 "Main Movie" may require an update for full disc.

[User6895]

No titles

I disabled pathfinder and chose movie only, still did not get to any titles. Never did finish reading disc.

[egghead]

read error

On that disc try disabling Pathplayer and selecting title 28 "Main Movie" may require an update for full disc.

Thank you for the tip, I will try that

[egghead]

read error

Thank you for the tip, I will try that

I disabled pathplayer and selected title 28
it still displayed the read error at 69% into the copy process
I think I may have a bad disc
I was watching the movie last night and it locked everything up (the software playing the disc, my mouse, I couldn't even manually eject the movie) I had to reboot. I restarted the movie and advanced it to just past the lock up spot, movie played fine for quit awhile longer then locked up again (not as bad as before) but still locked up. I got a rebate for the movie, will get another disc and retry later.

[90312]

I had no reason to believe that was sure cure, everyone around the sphere is having a problem with that title and some can get a main movie and some can't, but nobody gets a full disc.

[signals]

I have tested all known Region 1 versions of this title using Full Disc and they copy perfectly (no read errors) with v9.1.9.9. The disc requires a registered version of DVDFab; HD Decrypter (the free version) probably will not do it. PathPlayer must be set to Always Enable. Title 28 is correct for the Main Movie.

ver. 9.1.9.9 gives a read error trying to read Mortdecai. I hit abort, it quit reading disc and went to the normal window with the disc size and compression %. I selected Main Movie and kept the 3.2 audio which gave me 90%. It went 69% through process and gave me another read error popup (retry,ignore...) I ignored it 3 times and then abort. Probably another Lionsgate protection. Disc looks fine. Attached are copies of the process log and the internal log

[90312]

So much for the rest of the software sphere. Fab can do what no one can apparently?

[signals]

In some cases, yes.

[egghead]

I have tested all known Region 1 versions of this title using Full Disc and they copy perfectly (no read errors) with v9.1.9.9. The disc requires a registered version of DVDFab; HD Decrypter (the free version) probably will not do it. PathPlayer must be set to Always Enable. Title 28 is correct for the Main Movie.

when I did Main Movie the title came up 17 at 1 hour 54 minutes
title 28 and a few other titles were at 1 hour 46 minutes
like I stated I think I had a bad disc,
it should not have locked up on me 2x while trying to watch it.

[jetman4615]

Mortdecai Disk Error

I trust my post is in the right area.
Subject: Mortdecai Region 1 Problem

The disk ripped successfully and was backed up using ImgBurn. ImgBurn was also successful. When I attempted to play the backup copy I received a disk error as follows: Eject Disk, playback feature may not be available on the disk.
Verbatim -R disk
Internal log follows:


DVDFab 9.1.9.9 (2015/05/13 17:45:04)

0m 00.02s: Init Public log : enabled.
0m 00.02s: Init Private log : finish.
0m 00.02s: App info: 2015-4-28
0m 00.03s: App info: 9.1.9.9 9199 Official
0m 00.03s: Init CrashReportSettings : enabled.
0m 00.03s: Init DVDInfo_Log : enabled.
0m 00.03s: Init Qt_Log : disabled.
0m 00.15s: Profile Manager :: Begin Load Profile
0m 00.15s: Qt Translator file load success
0m 00.15s: App info: client type 10.
0m 00.17s: MobilePlay load: preload successful.
0m 00.23s: MobilePlay load: Load successful.
0m 00.23s: Init process: Transfer settings successful.
0m 00.23s: info: check logpath= C:/Users/Tony/Documents/DVDFab9/Log/
0m 00.59s: info: _check_gpu is running ...
0m 00.84s: info: check_gpu run successful
0m 00.84s: info: recommand= 851968, Shrink support= 1, enable= 1, cuda_cap= 0 , cpu_count= 4
0m 00.84s: GPU check: GPUAccelerate-851973
0m 00.84s: GPU check: GPUAccelerate setting-851968, 851968
0m 00.84s: GPU check: CUDA cap-0
0m 00.84s: GPU check: Support coreavc decode-0
0m 00.84s: GPU check: Lighting shrink status-1, 1
0m 00.84s: GPU check: Graphics info 1: Intel(R) HD Graphics : 9.17.10.3347 : 4,2
0m 00.84s: Init process: Load config successful.
0m 00.85s: Init process: Windows os type is 64bit System Windows 7.
0m 00.85s: Init process: command line in is
0m 00.91s: Reg check: Parse string: ( 2:1472045871 )( 1:0 )( OV:9199 )( BV:9197 )( S:21bb9ec555af04c1dd731a8b21d06ae8 )
0m 00.91s: Reg check: Option check status-Local
0m 00.91s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-
0m 00.91s: App info: language type ENU.
0m 00.91s: App info: Install path C:/Program Files (x86)/DVDFab 9 US/
0m 00.91s: Reg check: Start get sys number.
0m 00.91s: Export Blu-ray source information report : enabled
0m 00.92s: Reg check: Serial number is: 68-a3-c4-81-e0-d8:e0-69-95-5c-28-11:68-a3-c4-81-e0-d9
0m 00.92s: Reg check: Connect type is: 0
0m 01.10s: Init process: Init GPU settings successful.
0m 01.10s: connect plugin info : start.
0m 01.69s: Reg check: Times of connecting error is: 0
0m 01.69s: Reg check: Parse string: ( S:fff60227e871b6902133cd767c72a9ea
0m 01.70s: Reg check: Option check status-NewWork
0m 01.74s: connect plugin info : 1:1
0m 02.31s: Profile Manager :: End Load Profile
0m 02.32s: Init preview: Begin init preview play engine.
0m 02.32s: Init preview: Begin init preview play engine(Internal).
0m 02.96s: Init preview: Init internal engine successful.
0m 03.34s: connect 0 : start.
0m 03.71s: connect 0 : 3:1
0m 03.88s: Burn engine: start init.
0m 03.89s: Burn engine: set log folder.
0m 03.89s: DVD: init read settings.
0m 03.89s: DVD: init write settings.
0m 03.89s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
0m 03.89s: DVD: after DVDInfo_SetDvdrBlocks
0m 03.99s: DVD: after SetBurnEngine, Burn Type = 0
0m 03.99s: DVD: after init write settings.
0m 03.99s: DVD: finish init write settings.
0m 03.99s: BD: init read settings.
0m 03.99s: BD: init write settings.
0m 03.99s: bd set region A
0m 04.00s: Burn engine: config engine type-0 begin.
0m 04.00s: Burn engine: config engine type-0 end.
0m 04.00s: Burn engine: writer count 1.
0m 04.00s: Burn engine: 0- D:\ [TSSTcorp CDDVDW SH-224DB SB01 (Ide)].
0m 04.00s: Burn engine: end init.
0m 04.56s: Init process: Init setting page successful.
0m 04.56s: QtLog Mode = false
0m 04.56s: Show ProductsInfo Dlg 2
0m 12.69s: Show UI Step 2
0m 13.01s: Show UI Step 3
0m 13.02s: Start show MainUI.
0m 13.02s: UI manager: switch to Copy mode.
0m 14.16s: Init process: init main ui successful.
0m 14.53s: Plugin Info : 1 exits flag = false plugin path = C:/Program Files (x86)/DVDFab 9 US/Plugins\VideoDownload.xml
0m 14.55s: Init process: show main ui successful.
0m 14.55s: DriveX msg: Init driveX D with I/O mode: 0
0m 14.55s: opening drive D
0m 14.55s: opened i/o
0m 14.55s: got media type 4
0m 14.83s: got max lba 4169919
0m 14.83s: got disc type 10
0m 14.87s: type DVD-VIDEO
0m 14.87s: volume label MORTDECAI
0m 14.87s: DriveX msg: add media in driveX D.
0m 14.87s: DriveX msg: send open media msg to thread for driveX D.
0m 14.87s: Source managerpen source flag:1,1,1,1,1
0m 14.88s: Source managerpen source flag:1,1,1,1,1
0m 14.88s: Source manager: add source id 0.
0m 14.88s: Source open statusVD Yes, 2016-8-24
0m 14.88s: Source open status:BD Yes, 2158-1-1
0m 14.88s: internal path D:/VIDEO_TS/
0m 14.89s: got copyright 1 fe
0m 14.89s: key method 0
0m 15.50s: got udf/iso
0m 23.28s: got discinfo
0m 23.34s: pathplayer enabled
0m 27.01s: button: vts_22 menu_1 pgc_8 cell_2 start_14143 end_28427 sector_14243 count_4
0m 31.83s: button: vts_22 menu_1 pgc_7 cell_1 start_0 end_13739 sector_95 count_4
0m 31.92s: button: vts_22 menu_1 pgc_9 cell_1 start_28428 end_28501 sector_28428 count_6
0m 32.23s: button: vts_22 menu_1 pgc_10 cell_1 start_28502 end_28577 sector_28502 count_7
0m 32.27s: button: vts_22 menu_1 pgc_11 cell_1 start_28578 end_28652 sector_28578 count_7
0m 32.31s: button: vts_22 menu_1 pgc_12 cell_1 start_28653 end_28726 sector_28653 count_6
0m 32.34s: button: vts_22 menu_1 pgc_13 cell_1 start_28727 end_28795 sector_28727 count_9
0m 32.38s: button: vts_22 menu_1 pgc_14 cell_1 start_28796 end_28873 sector_28796 count_5
0m 33.07s: button: vts_22 menu_1 pgc_15 cell_1 start_28874 end_28938 sector_28874 count_3
0m 34.78s: title_28 vts_22
0m 34.79s: title_28 vts_22
0m 37.02s: got dvdinfo
0m 37.02s: opened dvd
0m 38.73s: Source manager: open successful.
0m 39.46s: Work manager: create DVD fulldisc work 0 with source 0 and uiinfo 0.
0m 39.77s: Source managerpen source flag:1,1,1,1,1
0m 48.67s: UILog:OnMsgToolbar_Start
0m 48.68s: UILog:Msg Start : ready start
0m 48.68s: UILog:Msg Start : start test run work
0m 48.68s: UILog:right button to null, work falg = -1
0m 48.73s: UILog:Msg Start : run work
0m 48.73s: UILog:Run current Work.
0m 48.73s: UILog:Begin work copy or converter.
0m 59.41s: UILog:start running at thread.
0m 59.42s: UILog:return flag at start running at thread ok.
0m 59.47s: UILog:MsgWork:WorkStatus_Start
0m 59.53s: DVD Copy
0m 59.54s: Source: D:/
0m 59.54s: SourceSize: 7234 MB
0m 59.54s: OutputSize: 4300 MB
20m 14.54s: UILog:MsgWork:WorkStatus_Start
20m 14.96s: DriveX msg: remove media in driveX D.
20m 14.96s: Source managerpen source flag:1,0,1,1,1
22m 10.73s: UILog:MsgWork:current work finish : 4
22m 10.73s: UILog:Run Work to end.
22m 17.45s: Exit process: stop running.
22m 17.47s: Exit process: preview pfn_releaseplayer end
22m 17.49s: Exit process: preview pfn_deinit end
22m 17.51s: Exit process: preview FreeLibrary end
22m 17.51s: Exit process: finish MainUI.
22m 17.59s: Exit process: finish FreePref.
22m 17.59s: Exit process: finish AVEditWrap Release.
0m 00.04s:

[signals]

It is in the perfect spot, but it is easier on the servers if you will attach the log file instead of pasting it in your post, per the instructions linked in my sig. Some logs are too long for pasting into the edit window also.

Your log matches mine, which plays back with no errors. What device or software gave you that message when you tried to play it? May have been a bad burn, what burn speed did you use?

[jetman4615]

Signals,

Well as it turns out, your suggested request sparked a thought to switch to an alternate computer to rip and burn the Mortdecqai disk. I use ImgBurn software for burning, and checked to see what write speed was selected. It was set at 16x and I decided to set it at 6x. The device I use to play back is a TV/DVD combo. I played the disk and happy to report it was flawless. After reading the other posts I thought for sure there would be a problem, and slightly confused seeing that you checked this disk and it was fine. Thanks for your help as always.

[egghead]

did you ever get it to work?
I purchased another disc from a different location...to avoid a bad lot.
I still got a read error, aborted process, it went to the menu (this time it said the main movie was title 28 @ 1:46:33) which is the title I tried manually (last time) on the other disc. I tried it any way (with pathplayer on, main movie, no 3.2 audio @ 93%) again at 69% it encountered a read error and quit (if it warned me I was in the other room and did not hear it).
I've been reading that some can and some can't, is there a workaround that I'm missing some where.
How can I get it to work??
I forgot to say this is all with ver. 9.2.0.0