Why does it say "Process completed successfully" and the disc won't play???

[merkle]

Since I bought the full version, I am getting this message at the end of the 2/2 process. Then the disc won't play on my computer, dvd players, play station......I am new to this and don't really understand all the lingo, so if there is someone who can help me.......

[90312]

Someone around here can and will help you, but we are going to need a little info from you. Read please.

[merkle]

Only lingo I understand is OS. It's a Vista and there are no error messages. DVDs simply don't play on any device. It goes through the process and says everything is complete, yet burned DVD won't play. Sorry to sound so ignorant, just don't know a whole lot about computers. I have burned 50+ DVDs that worked just fine, now all of a sudden nothing works.

[GregiBoy]

This could be for a variety of reasons but the usual two culprits are crap blanks being used or trying to burn them too fast.

[merkle]

Crap blanks could be, but they always worked before. I tried to burn on 5 instead of 9 and now I get the message "failed to burn"

[GregiBoy]

So what's changed then other than the upgrade?

[90312]

merkle are you using the VSO engine that comes with DVDFab? If the DVD won't play on the computer you burned it on it may not be finalizing? Why don't you try ImgBurn as your burning engine?

[CBR929]

merkle what is the writable media size set at in Fab?

[merkle]

I don't know what VSO is!! I haven't changed anything. Using the same DVDs and burning the same way I did before. That's why I am so lost!!!

[merkle]

the dvd I am burning to says 16x 4.7GB 120 min It's Memorex.....How do I find the writable size media? I tried 9 and switched to 5 on the inital screen before it reads the original DVD. Is that what you are talking about?

Sorry to sound so stupid....I may just be in over my head here :-(

[merkle]

"error while reading. Please chose what to do" is the message I am getting trying with 5 speed. When I used 9, it read the original DVD, then halfway though, it said it failed. I was using a dual layer DVD like it said. I am running out of wasted blank DVDs.....agggggghhh

[GregiBoy]

Is this one particular DVD you are trying to do coz it sounds like you need to inspect/clean/polish it for a start?

[CBR929]

Do as 90312 said and install Image Burn this will show you how . As far as memorex they are junk . The error while reading could be a dirty disc try cleaning it.To check the writable media size open up Fab green check on top go to DVD/ blue ray/write / DVD writable media and set to 4472 click OK.Also what is it set at right now post back.

Your fast Gregiboy

[AGJ]

Can you post reply the information that is asked of you below

Help Us Help You


If you are posting about an operational problem with one of the DVDFab products, you will improve the speed and accuracy of the response by providing some information in the very first post that will probably be needed.

First, make note of any error codes or messages that appear in popup boxes and put them in your post. Information on error codes that appear in the DVDFab UI are captured in one of the logs we request below.

DVDFab keeps logs of its activities that supply basic system information and can help pinpoint where and when an error happened and help pinpoint the cause. The default location for these logs on most Windows systems is:

C:\Documents and Settings\your username\My Documents\DVDFab\Log

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dvdfab_burn_vso.log Attach for all problems. The entries are time stamped with the most recent at the top.

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[signals]

Post the log files from some of these burns that won't play.