-- We've tested some DVD movies (not dvd "wedding crashers" nor dvd "flushed away"), can't repeat the problem, the same movie disc can be open correctly on both Windows and Mac versions of DVDFab.
Do you use the same drive on both Mac and PC?
1. Please do clean the movie disc even it looks clean.
2. Clean the burner/drive as well.
3. Please do not use the +Add button to load movie disc, let DVDFab automatically detect and load it as source.
-- Please be sure both DVDFab versions have the same settings about disc reading.
Regards,
mona
Mona
Hi Mona,
No i don't use the same drive on windows machine and mac. On mac i use an external LG bluray drive (BP40NB30) if i have a problem with the disc i then try the mac's internal drive. Wedding Crashers dvd gives me the same problem on both drives on the mac version, but works on the windows version.
The windows machine I only use the internal drive of the laptop. Flushed gives the same problem where it shows 0mb and cannot rip on the 32-bit version of dvdfab, but rips with the 64-bit version of dvdfab.
The discs are fine as wedding crashers rips fine on the windows machine, where it does not on the mac. Flushed away rips fine on the 64-bit version of dvdfab and on the mac, but not on the 32-bit version of dvdfab. Of +/- 200 discs that i have ripped in the last few weeks these are the only 2 that i have experienced this problem with.
@signals, attached is the mac log, i will redo the windows log as i did not press start like i did with the mac version. You can clearly see at the end where it says source size 0mb
