Our Little Sister

[fgruber]

Hi DVDfab Team,

I have a UK version of "Our Little Sister" (JP 2015 H. Kore-Eda) on DVD, and it manages to crash DVDfab everytime I open it for rip or copy.
Error report has been submitted numerous times, and I have updated to the latest version possible.

The disc contains a VTS_01_1.VOB as the main movie, which is greyed out and can't be opened or copied directly. Playing the disc with VLC Player works.

Is there anything I can try?

Thanks
Franz

[signals]

Please submit the DVDFab internal log for this disc. You may try temporarily turning off 1) PathPlayer and 2) web decryption in DVDFab settings. Check playback of the output carefully before burning to disc.

I am moving your thread to the DVD Copy forum, please post similar problems there in the future.

[fgruber]

Disabling both options still leads to crashing the App as soon as I insert the disc and the analysis process starts.
I have attached the internal log.
Thanks for your help!

[signals]

Sorry you are having a problem with it. Make the following preparations, someone will contact you with upload instructions:

1. Close DVDFab and all disc player/burner apps.
2. Put the DVD in your drive and let it load the disc. Close any application that opens automatically.
3. In Windows Explorer, use Open in the (right click) context menu until all the files in the VIDEO_TS folder are shown.
4. Highlight all files with an IFO or BUP suffix and copy them to an empty folder on your desktop.
5. Compress the folder to a zip or rar file, then upload it following the instructions that will be sent in a forum PM.

[fgruber]

Thanks Signals, just uploaded.

[signals]

Excellent, the devs will check it over.

[Mona]

Hi DVDfab Team,

I have a UK version of "Our Little Sister" (JP 2015 H. Kore-Eda) on DVD, and it manages to crash DVDfab everytime I open it for rip or copy.
Error report has been submitted numerous times, and I have updated to the latest version possible.

The disc contains a VTS_01_1.VOB as the main movie, which is greyed out and can't be opened or copied directly. Playing the disc with VLC Player works.

Is there anything I can try?

Thanks
Franz

It's fixed in the coming version, please update to have a try. Thanks.