DVDFab doesn't detect DVD files on my new pc

[scottyb]

I've used DVDab Decrypter and DVDfab Platinum (versions 3,4, and 5) successfully for quite a few years (under Windows XP).

However, I just built a new pc running Windows 7 64-bit, and used the same DVD writer I was using on my old machine (a Plextor PX 760A),
but now DVDfab either doesn't read my drive at all, or crashes near the end of the rip.

DVDfab 4 (v4.1.0.2), 6 (v6.2.1.8), and the 7 beta (v7.0.1.2) all don't recognize a disc in the drive (The drive door pops out and a popup says to insert a disc. I put in a DVD that I've ripped before, but it just pops the door back open and gives the same message. I've tried many DVDs, many that I have ripped before)

DVDfab Decrypter 2.9.7.9 detects the DVD and will rip all but the bup files and ends with a crash.

(My DVDs still play fine in this drive after after putting it in my new machine. I have also burned many data DVDs since the swap.)

Anyone else have this problem, or know why I'm having it?

Thanks
Scott
Windows 7 64-bit Ultimate, with 12 Gigs of RAM

[DarthCopier]

I've used DVDab Decrypter and DVDfab Platinum (versions 3,4, and 5) successfully for quite a few years (under Windows XP).

However, I just built a new pc running Windows 7 64-bit, and used the same DVD writer I was using on my old machine (a Plextor PX 760A),
but now DVDfab either doesn't read my drive at all, or crashes near the end of the rip.

DVDfab 4 (v4.1.0.2), 6 (v6.2.1.8), and the 7 beta (v7.0.1.2) all don't recognize a disc in the drive (The drive door pops out and a popup says to insert a disc. I put in a DVD that I've ripped before, but it just pops the door back open and gives the same message. I've tried many DVDs, many that I have ripped before)

DVDfab Decrypter 2.9.7.9 detects the DVD and will rip all but the bup files and ends with a crash.

(My DVDs still play fine in this drive after after putting it in my new machine. I have also burned many data DVDs since the swap.)

Anyone else have this problem, or know why I'm having it?

Thanks
Scott
Windows 7 64-bit Ultimate, with 12 Gigs of RAM

Did you install Fab "as administrator" and are you running it that way, too?

DC

[scottyb]

Don't know. How do I install "as administrator". I set this machine up from scratch. Wouldn't I automatically be the administrator?

[DarthCopier]

Don't know. How do I install "as administrator". I set this machine up from scratch. Wouldn't I automatically be the administrator?

That would depend on how you set up your account when you loaded Windows...

To run or install as administrator, just right click the program icon (or setup file to install), select 'Run as...' and choose 'Administrator' from the box, then proceed as normal.

DC



P.S. that's what I see In XP Pro... I don't think Win7 is too different from that...

[scottyb]

OK DC, I did what you said...
Right-clicked on the install file and installed the program as administrator,
then right-clicked on the program shortcut and ran it as administrator.
It still didn't detect a dvd in the drive.

[DarthCopier]

OK DC, I did what you said...
Right-clicked on the install file and installed the program as administrator,
then right-clicked on the program shortcut and ran it as administrator.
It still didn't detect a dvd in the drive.

OK...one step at a time...

Do you have any other copying or burning software on your system?

Do you have Imgburn installed?

If not, please do. When it's installed, please open it, go to 'Tools' > 'Driver Load Order', and copy and paste the info from that screen on your next post.

DC

[scottyb]

===============================================
Filter Driver Load Order - ImgBurn v2.5.0.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Lower Class Filter: PxHlpa64
Lower Class Filter: pfc
Lower Device Filter: [None Found]

Filter Name: GEARAspiWDM
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:

Filter Name: PxHlpa64
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:

Filter Name: pfc
File Name: C:\Windows\system32\drivers\pfc.sys
File Version: 2, 5, 0, 204 [2.5.0.204]
File Description: Padus(R) ASPI Shell
Product Name: Padus(R) ASPI Shell
Product Version: 2, 5, 0, 204 [2.5.0.204]
Company Name: Padus, Inc.
Copyright: (C) Padus, Inc. 1999-2001. All rights reserved.

[scottyb]

Oh, and yeah, I did install a free little burning program called Express Burn (v4.31)
I tried uninstalling it to see if was conflicting somehow... same result.

Other than that the only ripping/burning/encoding related software I have installed is AutoGK, which was on my old machine.
Some other programs I installed on my new machine (that weren't on the old machine) are Adobe Media Encoder CS4, Adobe Device Central CS4, and Adobe Drive CS4 (all of which I haven't used yet). I kinda doubt they would have anything to do with this.

In ImgBurn, when I click on the Device tab, it shows my writer as a raid drive: PLEXTOR DVDR PX-760A 1.07 (RAID)
I know nothing about raid, except its a way of making two identical drives act as one. I almost positive I didn't set anything up as raid. Wouldn't even know how.


By the way, thanks alot for your help DC.

On a side note:
I like that ImgBurn (I love good free sofware!).
I've been playing around with it, and think I'll just use this to burn my data CDs and DVDs, and to burn my ripped DVD files to make my backup DVDs.
I used to use Nero to burn my discs, but got tired of all the extra crap that came with it. Any good software recommendations are appreciated.

Pretty much, all I was using in the past was:
DVDfab for ripping my DVDs,
Nero for burning the ripped DVD as a backup, and
AutoGK for high quality encoding of the DVD files to xvid (for my portable movie player: COWON A2)

[signals]

I suggest you make a backup of your registry or set a restore point and delete all those upper and lower class filters, then see if DVDFab can find the discs. The software that placed all the filters may not run without them.

[scottyb]

Oh one other thing. I went to "Control Panel\All Control Panel Items\User Accounts", and I am already the administrator.

[signals]

If you are the only user of the computer, turn UAC off.

[scottyb]

Turned off UAC... still doesn't detect DVD.

I did a restore of just windows 7, then installed DVDfab, and it worked fine (so it's not my drive or Window 7 64-bit).

Then restored a backup after making a bunch of tweaks (which I logged in a text file), then installed DVDfab, and it didn't work. So I gonna just gonna have to backtrack and narrow it down to which tweak or install messed me up.

A couple things I did was disabled Libraries using a registry script off the net (I can manage and keep track of where my files are, thank you very much Microsoft)

I got rid of "Homegroup" (following web site instructions)

I installed Ultimate Windows Tweaker and made the following tweaks:
Show drive letters before labels
Remove " - Shortcut" suffix for new shortcuts (although it didn't work)

So, like I said I'll have to backtrack and see what's screwing me up.

Thanks for the help guys.

[AGJ]

Remove this filter below from your computer

Filter Name: pfc
File Name: C:\Windows\system32\drivers\pfc.sys
File Version: 2, 5, 0, 204 [2.5.0.204]
File Description: Padus(R) ASPI Shell
Product Name: Padus(R) ASPI Shell
Product Version: 2, 5, 0, 204 [2.5.0.204]
Company Name: Padus, Inc.
Copyright: (C) Padus, Inc. 1999-2001. All rights reserved.

DiscJuggler or other product that installed the filter may not work any more once the filter has been removed. To remove the filter you can download ImgBurn and in Tools-filter driver load order remove the filter

[scottyb]

AGJ,

I removed that filter in ImgBurn (and rebooted)... still doesn't detect DVD

As I posted earlier, I did a restore of just Windows 7, then installed DVDfab, and it worked fine (so it's not my drive or Windows 7 64-bit).

I'm a perfectionist, so I'll probably just format my drive and start over...
installing DVDfab right after installing Windows 7,
and then one-by-one reinstall all my software, trying DVDfab after each install to see what causes the problem.

Bummer.

[maineman]

Hi scottyb,

How do you have your bios configured for this burner?...IDE?, AHCI, RAID?
How's your burner cabled...directly to a SATA port on your motherboard? PCI/SATA? RAID card?

Last Oct, I finally moved from XP Pro (still love it, btw) and built a new Win 7 64-bit rig...no problems at all, but I did have some serious crap go on while trying to load ACHI drivers. Finally bagged it and went with the old reliable IDE drivers and couldn't be happier.

I've read about users on both sides with a new Win 7 install...trouble with ACHI and trouble with IDE.

What make and model motherboard?