Hi Guys,
I am a gold member with a lifetime registration of DVDFab. Up until recently I have found the program to perform as advertised. Today I downloaded and installed the latest paid version of DVDFab (7.0.8.0) because one of the “fixes” incorporated in the latest version was “Backup (Full Disc and Main Movie) cannot be played in certain cases.” I burned a disc with it to my hard drive then used DVDFab 7.0.8.0 to burn the resulting files to a Maxell DVD-R 4.7 GB 16X disc. The burn speed of the disc is undetermined because I allow the program to determine the recommended burning speed. Once the disc was "satisfactorily completed" I closed DVDFab 7.0.8.0 and placed the disc in the same drive that I used to burn it. I waited for about 90 seconds for my DVD Player (PowerDVD) to launch the disc/movie but it never did. I launched the program myself and I immediately received the message "A disc with an unsupported format is in drive "X", (in my case the particular drive is "Drive K" (which is an external DVD Drive). I took the disc out of the external drive and placed it in the internal DVD drive and received the same results. I then burned the files to a Dyne DVD-R 4.7GB 16X disc, attempted to play it and received the same results. This is odd since one of the "fixes" in version 7.0.8.0 was to fix the problem of "Backup (Full Disc and Main Movie) cannot be played in certain cases." I have experienced this same problem in all previous versions of DVDFab all the way back to 6.2.1.8. As a result of this writing error one can anticipate a pile of useless coasters. Any assistance in this matter is greatly appreciated. Thanks
good2go7
I am a gold member with a lifetime registration of DVDFab. Up until recently I have found the program to perform as advertised. Today I downloaded and installed the latest paid version of DVDFab (7.0.8.0) because one of the “fixes” incorporated in the latest version was “Backup (Full Disc and Main Movie) cannot be played in certain cases.” I burned a disc with it to my hard drive then used DVDFab 7.0.8.0 to burn the resulting files to a Maxell DVD-R 4.7 GB 16X disc. The burn speed of the disc is undetermined because I allow the program to determine the recommended burning speed. Once the disc was "satisfactorily completed" I closed DVDFab 7.0.8.0 and placed the disc in the same drive that I used to burn it. I waited for about 90 seconds for my DVD Player (PowerDVD) to launch the disc/movie but it never did. I launched the program myself and I immediately received the message "A disc with an unsupported format is in drive "X", (in my case the particular drive is "Drive K" (which is an external DVD Drive). I took the disc out of the external drive and placed it in the internal DVD drive and received the same results. I then burned the files to a Dyne DVD-R 4.7GB 16X disc, attempted to play it and received the same results. This is odd since one of the "fixes" in version 7.0.8.0 was to fix the problem of "Backup (Full Disc and Main Movie) cannot be played in certain cases." I have experienced this same problem in all previous versions of DVDFab all the way back to 6.2.1.8. As a result of this writing error one can anticipate a pile of useless coasters. Any assistance in this matter is greatly appreciated. Thanks
good2go7
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