BD Ripper (3D Plus) v9.0.4.7 - Ripping to H264 format has stopped after 25%

[hcorbeil]

I tried multiple times ripping Blu-ray and it stops about 25% completion. I had to cancel the job after no progression shown on the interface.

I am running version 9.0.4.7 under Windows 7 64 bit SP1 with 4 gig of ram and more than 300 gig of free hard disk space.

I have attached the profile and the log file of one of the attempts.

2013-06-26 22:26:43 ---- ******************** Log session stop 26-juin 22:26:43.977 PID 7736********************
2013-06-26 21:56:34 Info Current Drive selected : 1:0:0 - Optiarc DVD+-RW AD-7640S HD16 [D] (Ide)
2013-06-26 21:56:34 Info Using Advanced SPTI interface
2013-06-26 21:56:34 Info System default language : Français (Canada)
2013-06-26 21:56:34 Info User default language : Français (Canada)
2013-06-26 21:56:34 Info DLL Version : 4.0.21.489
2013-06-26 21:56:34 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2013-06-26 21:56:34 Info Version : 8, 2, 2, 8
2013-06-26 21:56:34 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2013-06-26 21:56:34 Info OS : Microsoft Windows 7 Home Premium (Build 7601: Service Pack 1)
2013-06-26 21:56:34 ---- ******************** Log session start 26-juin 21:56:34.328 PID 7736*******************



DVDFab 9.0.4.7 (2013/06/26 22:45:39)

0m 00.18s: Start preload dll...
0m 00.24s: Load dll successful.
0m 00.24s: Start load fabplay dll...
0m 00.32s: Load fabplay dll successful.
0m 00.35s: Windows os type is: 13.
0m 00.46s: GPUAccelerate: 3
0m 00.46s: CUDA cap: 0
0m 00.48s: Support coreavc decode: 0
0m 00.48s: Graphics info: ATI Mobility Radeon HD 4500 Series : :
0m 00.49s: Load config successful.
0m 00.49s: Transfer settings successful.
0m 00.49s: Qt Translator file load success
0m 00.62s: Start get sys number.
0m 00.63s: Serial number is: 00-25-56-d4-2f-b3:00-22-19-f7-1c-e5:00-21-6a-52-de-7c
0m 00.63s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.63s: Version is: 9047
0m 00.65s: Product is: 2
0m 00.65s: Connect type is: 0
0m 01.48s: Times of connecting error is: 0
0m 01.48s: Parse string is: 11:8260762964
0m 01.57s: Parse string is: 22:8260762964
0m 01.57s: Parse string is: 21:8260762964
0m 01.57s: Parse string is: OV:9047
0m 01.59s: Parse string is: BV:9046
0m 01.59s: Parse string is: S:e237286a6503fe995305c4d01ac344cb
0m 01.71s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 01.71s: End check info.
0m 01.71s: Init GPU settings sucessful.
0m 02.52s: Profile Manager :: End Load Profile
0m 09.21s: Begin init preview play engine.
0m 09.23s: Init DirectShow engine successful.
0m 09.79s: Init burn engine successful.
0m 18.91s: opening drive E
0m 18.92s: opened i/o
0m 18.92s: got media type 15
0m 23.12s: got max lba 20358975
0m 29.27s: got disc type 20
0m 29.27s: type Blu-ray BDMV
0m 29.28s: volume label 2012
0m 29.29s: opening drive D
0m 29.32s: opened i/o
0m 29.35s: opening drive E
0m 29.36s: opened i/o
0m 29.36s: got media type 15
0m 29.93s: got max lba 20358975
0m 34.18s: got disc type 20
0m 34.19s: type Blu-ray BDMV
0m 34.19s: volume label 2012
0m 34.23s: opening drive E
0m 34.24s: opened i/o
0m 34.82s: got max lba 20358975
0m 39.13s: got disc type 20
0m 39.14s: internal path E:/BDMV/
0m 43.38s: aacs 1 bd+ 0
0m 43.86s: got bdmv
0m 43.90s: movie name: 2012
0m 43.92s: Vendor: TSSTcorp
0m 43.92s: Product: BDDVDW SE-506BB
0m 43.93s: Revision: TS00
0m 43.93s: Vendor specific: 1113
0m 43.94s: AACS version: 1
0m 43.94s: Number of concurrent AGIDs: 2
0m 43.95s: Supports bus encryption: YES
0m 43.95s: Supports binding nonce generation: YES
0m 43.96s: Supports Hybrid discs: NO
0m 43.96s: got agid 0
0m 44.03s: sent host cert chal
0m 44.04s: got drive cert chal
0m 44.05s: BEC 1
0m 44.05s: DRIVE_VENDOR 0x0182
0m 44.14s: got drive key
0m 44.15s: got host key signature
0m 44.17s: verified drive signature
0m 44.18s: verified host signature
0m 44.28s: sent host signature and key point
0m 44.29s: got bus key
0m 44.31s: got agid 0
0m 44.38s: sent host cert chal
0m 44.39s: got drive cert chal
0m 44.40s: BEC 1
0m 44.41s: DRIVE_VENDOR 0x0182
0m 44.51s: got drive key
0m 44.52s: got host key signature
0m 44.53s: verified drive signature
0m 44.55s: verified host signature
0m 44.64s: sent host signature and key point
0m 44.65s: got bus key
0m 44.86s: got volume id
0m 44.87s: got volume id mac
0m 44.88s: volume id is correct
0m 44.89s: got vid
0m 45.15s: blu-ray 989659D8EBD3C764758D9392C7D45815338A71F8
0m 45.85s: cert BEE=0x00 same
0m 47.07s: D F72D1844
0m 47.12s: got vuk
0m 47.13s: got agid 0
0m 47.19s: sent host cert chal
0m 47.21s: got drive cert chal
0m 47.22s: BEC 1
0m 47.22s: DRIVE_VENDOR 0x0182
0m 47.31s: got drive key
0m 47.32s: got host key signature
0m 47.34s: verified drive signature
0m 47.34s: verified host signature
0m 47.43s: sent host signature and key point
0m 47.45s: got bus key
0m 47.46s: got data key
0m 47.93s: got unit key 4
2m 34.33s: got bdmv
2m 49.73s: got extended bdinfo
2m 49.74s: opened blu-ray
2m 56.60s: Work Profile : iPad4
2m 56.92s: CommmandLine in fabopensource is
3m 28.09s: Work Profile : iPad4
4m 24.32s: Work Profile : iPad.h264.multichannel
4m 24.42s: Work Profile : iPad.h264.multichannel
4m 24.46s: Work Profile : iPad.h264.multichannel
4m 29.19s: Work Profile : iPad.h264.multichannel
4m 46.02s: Start check Blu-ray Ripper (3D Plus) register status.
4m 46.02s: End check Blu-ray Ripper (3D Plus) register status: Enable
4m 46.04s: OPList at BD Ripper : (4113.2),(4352.2)
4m 46.05s: Blu-ray ripper (3D Plus) check watermark flag: 0
4m 49.37s: ------------------ convert work begin(1/1) ------------------
4m 49.38s: info: create config(bluray2video)
4m 49.39s: info: use profile(iPad.h264.multichannel)
4m 49.40s: info: bluray playlist(632),angle(0),chapter(1->39),BDAV(no)
4m 49.40s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
4m 49.41s: info: video stream[4113][codec(h264) opcode(compress)]
4m 49.42s: info: set output video frame_rate(24000/1001)
4m 49.42s: info: audio stream[4352][codec(dca) channels(6) sample(48000) bitrate(0) opcode(compress)]
4m 49.43s: info: Subtitle Mode(Render) -- Display only forced Subtitle(true)
4m 49.43s: try to use gpu acceleration(2) for video decoding
4m 49.44s: DXVA GPU acceleration for video decoding enabled
4m 50.49s: info: h264_encode: encode param profile(1) level(31) bitrate(1569)
4m 54.62s: info: processing source(00740.m2ts)
31m 34.61s: info: audio_decode finish job
31m 36.45s: ------------------ all convert work cancelled -------------------

[signals]

Your first post and we did not have to ask for the internal log file! Good for you!

Try turning off GPU decoding, it's my guess that is the problem.

[hcorbeil]

Still does not work

I have deactivated the GPU decoding. It did not work. I tried other format such as WMV and it did work. Unfortunately, I need a format for the iPad. What should I do?

[glenns]

You could try version 8.

[hcorbeil]

Stll freezing

I tried deactivated GPU and it does not work with either version 8 or 9. The only formats that work are wmv and passthrough. If i used the H264, it freeze. I have no issues with DVDs. What are my options?

[signals]

Do all h264 conversions stop at this same approximate point? Please post another internal log session from a different disc.////EDIT//// Never mind, something seems to be broken in the software, I get the same error with BD and DVD conversions. v8229 does work, and 9045 might also, I have not tried it. I will pass it along to the staff in Beijing.

[hcorbeil]

Found the issue

The issue was my new antivirus. I had recently installed Bitdefender. Once uninstalled, the problem was fixed. I did not have this issue with Norton.