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DVDFab v9.1.5.0 crashes and quits while opening Avatar BD

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    #16
    Originally posted by glenns View Post
    Your screen shot shows a windows message I am looking for a crash report that the fab program puts up on screen.
    It sometimes fails to run, depending on the nature and timing of the crash.

    Thalys
    Try the newer v9.1.5.2, but this may be a disc-specific problem. I have sent the QA Team a link to your thread, they can get the disc and test it.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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      #17
      Originally posted by signals View Post
      Try the newer v9.1.5.2,
      Already tested above - same issue. I reverted back to 9150 due to another issue with DVD ripping (see my other thread)

      Originally posted by glenns View Post
      Your screen shot shows a windows message I am looking for a crash report that the fab program puts up on screen.
      The "Run Report Program" option is well checked but I don't receive any report.
      Last edited by Thalys; 06-13-2014, 09:30 PM.

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        #18
        I see you have core AVC are you using it or your Cuda?
        This is the first log I read with core avc.
        I suspect the Cuda driver if your using driver version 337.88 with version 9 9151 or 9152 try rolling it back to cuda version 335.23 as Fab won't work with the newer cuda version they are working on it.
        Last edited by glenns; 06-17-2014, 04:28 AM.

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          #19
          You can also go into fab settings and check use all software then try loading the disk.
          Attached Files

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            #20
            Hello Glenns,
            No luck...
            I run nvidia drivers v314.22 wich is stable for me (have unxeptected issues with more recents, don't hnow why never got an answer from nvidia).

            Have tested on another PC with AMD card, same issue.
            With GPU codec disabled - same issue.

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              #21
              Originally posted by Thalys View Post
              Hello Glenns,
              No luck...
              I run nvidia drivers v314.22 wich is stable for me (have unxeptected issues with more recents, don't hnow why never got an answer from nvidia).

              Have tested on another PC with AMD card, same issue.
              With GPU codec disabled - same issue.
              Hi Thalys,

              Our developers are working on your problem.

              Please kindly give us some time. Thanks.
              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

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                #22
                Thanks Ning,
                No worries... it looks like a challenge.
                Anything I can do, test, to assist you with this issue please ask.

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                  #23
                  After few days of investigations by the development team, this issue has been fixed.
                  It works as expected now with 9.1.5.3.
                  Thanks again Wilson for your support.

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                    #24
                    "this issue has been fixed."

                    The Nvidia driver issue has been fixed?

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                      #25
                      This opening issue was not related to the graphic card.

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