BD Ripper (3D Plus) BR Ripper will not encode video when audio passthrough enabled

[santiagodraco]

I'm having a problem with Blu-Ray Ripper when attempting to encode to MKV where video is compressed to H.264 (or H.265) and the audio is set to COPY (HD audio - DTSHD/Dolby TrueHD). Ripper will not create the files and will stay at 0% and encoding framerate during progress is 0.

It has worked rarely but I cannot determine what triggers it.

I've attempted this on probably 50 different Blu-Rays of various types (different audio, different formats - iso/folder) with the same results.

Is this an unpublished limitation of DVDFab or is there a special trick I am missing? I really want to rip my Blu-Rays to MKV with compressed video but native HD audio.

Thanks!

[Ning]

Hi, please post your dvdfab_internal.log file here, thanks in advance.

[Nik_Simpson]

No problem with DVDfab

Is this an unpublished limitation of DVDFab or is there a special trick I am missing? I really want to rip my Blu-Rays to MKV with compressed video but native HD audio.

Thanks!

This is how I rip all my Blurays and I've never seen this problem. Like the other poster said, post your logfiles and maybe someone can help.

[santiagodraco]

Here you go:
Note that when this problem occurs the job will run indefinitely until cancelled so there's no actual error that I can see, just a job cancelled at the end.

If I run pass-through it works fine.

Thanks!
________________________

0m 48.09s: UI manager: switch to Converter mode.
1m 07.38s: Source manager: drag file N:/ServerFolders/Movies_HDBD/Edge of Tomorrow (2014)
1m 07.39s: Source manager: add source id -1.
1m 07.39s: Source managerpen source flag:1,1,1,1,1
1m 17.10s: Source manager: drag file N:/ServerFolders/Movies_HDBD/Edge of Tomorrow (2014)/Edge of Tomorrow (2014) .ISO
1m 17.11s: opening iso N:\ServerFolders\Movies_HDBD\Edge of Tomorrow (2014)\Edge of Tomorrow (2014) .ISO
1m 17.21s: got max lba 12115711
1m 17.24s: got disc type 20
1m 17.24s: type Blu-ray BDMV
1m 17.24s: volume label Edge.Of.Tomorrow.2014.BD25-ATX
1m 17.26s: Source manager: add source id 0.
1m 17.27s: bd set region ?
1m 17.27s: Source open statusVD Yes, 2158-1-1
1m 17.27s: Source open status:BD Yes, 2231-10-11
1m 17.27s: bd set region A
1m 17.27s: internal path [:/BDMV/
1m 17.27s: aacs 0 bd+ 0
1m 17.29s: got bdmv
1m 17.69s: movie name: live die repeat edge of tomorrow||edge.of.tomorrow.2014.bd25-atx||n:\serverfolders\movies_hdbd\edge of tomorrow (2014)\edge of tomorrow (2014)
1m 18.17s: StealthyClone with BluPath
1m 18.21s: got bdmv
1m 19.05s: got extended bdinfo
1m 19.05s: opened blu-ray
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 0
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 1
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 2
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 3
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 4
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 5
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 6
1m 19.05s: TitleInfo : BD Parse Clone Title WARRING. title ID = 7
1m 19.05s: Cinavia : no cinavia repair data.
1m 19.11s: Source manager: open successful.
1m 19.11s: Source managerpen source flag:1,1,1,1,1
1m 19.30s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 100 ).
1m 21.87s: ========WorkAttr::SetSource=======
1m 21.87s: Source Video Size Original : 1920 x 800
1m 21.87s: Source Video Size Display : 1920 x 800
1m 21.87s: Source Video FPS : 24000 / 1001
1m 21.87s: Source Video Bitrate : 1200
1m 21.87s: Source Audio Bitrate : 0
1m 21.87s: Source Audio Channels : 8
1m 21.87s: Source Audio Volume : 100
1m 21.87s: Work Profile : MKV
1m 55.07s: UILog:OnMsgToolbar_Start
1m 55.07s: UILog:Msg Start : ready start
1m 55.07s: UILog:Msg Start : start test run work
1m 55.07s: UILog:right button to null, work falg = -1
1m 55.19s: UILog:Msg Start : run work
1m 55.19s: UILog:Run current Work.
1m 55.19s: UILog:Begin work Converter.
1m 55.19s: UILog:Begin work copy or converter.
1m 55.19s: Start check Blu-ray Ripper register status.
1m 55.19s: End check Blu-ray Ripper register status: Enable
1m 55.19s: UILog:start running at thread.
1m 55.20s: UILog:return flag at start running at thread ok.
1m 55.24s: OPList at BD Converter : (4113.2),(4352.1),(4608.32)
1m 55.24s: Blu-ray Converter (3D Plus) check watermark flag: 0
1m 55.24s: ------------------ convert work begin(1/1) ------------------
1m 55.24s: start process(1/1)

------ process working ------
0m 00.13s: opening iso N:\ServerFolders\Movies_HDBD\Edge of Tomorrow (2014)\Edge of Tomorrow (2014) .ISO
0m 00.13s: got max lba 12115711
0m 00.14s: got disc type 20
0m 00.14s: type Blu-ray BDMV
0m 00.14s: volume label Edge.Of.Tomorrow.2014.BD25-ATX
0m 00.14s: bd set region A
0m 00.14s: internal path [:/BDMV/
0m 00.14s: aacs 0 bd+ 0
0m 00.15s: got bdmv
0m 00.21s: movie name: live die repeat edge of tomorrow||edge.of.tomorrow.2014.bd25-atx||n:\serverfolders\movies_hdbd\edge of tomorrow (2014)\edge of tomorrow (2014)
0m 00.88s: StealthyClone with BluPath
0m 00.90s: got bdmv
0m 01.01s: got extended bdinfo
0m 01.01s: opened blu-ray
0m 01.01s: info: create config(bluray2video)
0m 01.02s: info: crop value after clone: left = 0 right= 0 top=140 bottom=140 enable=1 mode=1
0m 01.02s: info: use profile(MKV)
0m 01.02s: info: bluray playlist(100),angle(0),chapter(1->14),BDAV(no)
0m 01.02s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
0m 01.02s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(6809)sec opcode(compress)]
0m 01.03s: info: perset file config OK !
0m 01.03s: info: set output video frame_rate(24000/1001)
0m 01.03s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 24
0m 01.03s: info: vdecode hevc= 0, h264= 0, vc1= 0, mpeg2= 0, vencode h264= 0, hevc= 0
0m 01.03s: info: stream output Video(4113)[codec(h264) size(1920*800) fps(24000/1001) interlace(0) bitrate(9760) duration(6809)sec]
0m 01.04s: info: stream input@ Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
0m 01.04s: info: stream output Audio(4352)[codec(dca) channels(8) sample(48000) bitrate(0) bitdepth(24) opcode(copy)]
0m 01.04s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(remux)]
0m 01.04s: info: stream output SubPicture(4608)[codec(pgssub) language(English)]
0m 01.04s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
0m 01.04s: info: enable multi-thread software decoder, thread count = 24
1m 57.45s: UILog:MsgWork:WorkStatus_Start
0m 01.06s: info: ex process path= C:/Program Files (x86)/DVDFab 9/fabcore.exe
0m 01.09s: info: h264_encode: encode param profile(2) level(41) bitrate(9760) crf(-1) interlace(0)
0m 02.13s: info: processing source(00042.m2ts)
2m 42.28s: UILog:OnMsgToolbar_Stop
0m 49.12s: info: filter:filter_video_decode
0m 49.13s: info: fifo:19f0-filter_vtransform-0-1,block:0
0m 49.13s: info: filter:filter_h264_ex
0m 49.13s: info: fifo:19f0-filter_mux_mkvmerge-0-1,block:0
0m 49.13s: info: filter:filter_mux_mkvmerge
0m 49.13s: info: filter:filter_vtransform
0m 49.13s: info: fifo:19f0-filter_h264_ex-0-1,block:0
0m 49.13s: info: filter:filter_inner_subfilter
0m 49.13s: info: fifo:19f0-filter_mux_mkvmerge-2-5,block:1
0m 49.13s: info: filter:bd_demux
0m 49.13s: info: fifo:19f0-filter_video_decode-0-1,block:0
0m 49.13s: info: fifo:19f0-filter_mux_mkvmerge-1-2,block:149
0m 49.13s: info: fifo:19f0-filter_inner_subfilter-2-5,block:0
0m 50.66s:
------ process exit ------
2m 48.55s: ------------------ all convert work cancelled -------------------
2m 49.58s: UILog:MsgWork:current work finish : 4
3m 17.46s: Source managerpen source flag:1,1,1,1,1

[signals]

If you are using a virtual drive to mount the ISO for processing, unmount it and load the source file into DVDFab using the "+" Add button in the upper left. In the future, please follow the instructions in my sig for supplying logs. When pasted into the text window, there are size and formatting limitations, and the log must be converted to a text file for distribution to the appropriate developers (slows your response).

[santiagodraco]

I almost always use the add button to load ISO's into DVDFab. In the case above I dragged-dropped the ISO into DVDFab, would that create an issue?

Do you need me to re-upload logs? Any feedback at this point on the issue itself?

Thanks in advance.

[collinszac10]

Same Issue

I too am having the same issue ever since updating to 9.2.2.6. I have always done the same where I start the program, let the program read the disk automatically, and then try to encode to MKV. It has always worked until now and just stays at 0% and Time Left is always at 00:00:00

 0m 00.01s: 

DVDFab 9.2.2.6 (2016/01/21  15:37:04)

 0m 00.01s: Init Public log : enabled.
 0m 00.01s: Init Private log : finish.
 0m 00.01s: App info: 2016-1-15
 0m 00.01s: App info: 9.2.2.6 9226 Official
 0m 00.03s: Init CrashReportSettings : enabled.
 0m 00.03s: Init DVDInfo_Log : enabled.
 0m 00.03s: Init Qt_Log : disabled.
 0m 00.09s: Profile Manager :: Begin Load Profile 
 0m 00.09s: Qt Translator file load success 
 0m 00.09s: App info: client type 2.
 0m 00.10s: MobilePlay load: preload successful.
 0m 00.15s: MobilePlay load: Load successful.
 0m 00.16s: Init process: Transfer settings successful.
 0m 00.16s: info: check logpath= C:/Users/Zac/Documents/DVDFab9/Log/
 0m 00.16s: info: _check_gpu is running ...
 0m 00.29s: info: check_gpu run successful 
 0m 00.29s: info: recommand= 56, Shrink support= 0, enable= 0, cuda_cap= 1 , cpu_count= 8
 0m 00.29s: GPU check: GPUAccelerate-0X103F
 0m 00.29s: GPU check: GPUAccelerate setting-0X38, 0X38
 0m 00.30s: GPU check: CUDA cap-0X1
 0m 00.30s: GPU check: Support coreavc decode-0
 0m 00.30s: GPU check: Lighting shrink status-0, 0
 0m 00.30s: GPU check: Graphics info 1: NVIDIA GeForce GTS 450 : 10.18.13.6143 : 2.1
 0m 00.31s: Init process: Load config successful.
 0m 00.31s: Init process: Windows os type is 64bit System Windows 8.
 0m 00.31s: Init process: command line in is 
 0m 00.35s: Reg check: Parse string: ( 20:8260762964 )( 2:8260762964 )( 11:8260762964 )( 50:8260762964 )( 80:8260762964 )( 21:8260762964 )( 22:8260762964 )( 60:8260762964 )( 70:8260762964 )( 61:8260762964 )( 62:8260762964 )( 200:1375178791 )( OV:9226 )( BV:9225 )( S:98bed87c5bb364207a14cbd91a96d8c2 )
 0m 00.36s: Reg check: Option check status-Local
 0m 00.36s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:1 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:1 )-( File Mover:1:1 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:1 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-
 0m 00.36s: App info: language type ENU.
 0m 00.36s: App info: Install path C:/Program Files (x86)/DVDFab 9/ 
 0m 00.37s: Export Blu-ray source information report : enabled
 0m 00.37s: Init process: Init GPU settings successful.
 0m 00.37s: connect plugin info : start.
 0m 00.64s: Profile Manager :: End Load Profile 
 0m 00.99s: Reg check: Times of cinavia connecting error is: 0
 0m 00.99s: Reg check: Start get sys number.
 0m 01.00s: Reg check: Serial number is: d4-3d-7e-b8-47-e2:00-ff-60-e2-13-ef
 0m 01.00s: Reg check: Connect type is: 0
 0m 01.54s: connect plugin info : 1:1
 0m 01.84s: Init preview: Begin init preview play engine.
 0m 01.84s: Init preview: Begin init preview play engine(Internal).
 0m 01.96s: Init preview: Init internal engine successful.
 0m 02.21s: Reg check: Times of connecting error is: 0
 0m 02.21s: Reg check: Parse string: ( S:f40fdf5f9b36464ea224a0abf086d9f1
 0m 02.22s: Reg check: Option check status-NewWork
 0m 02.34s: Burn engine: start init.
 0m 02.34s: Burn engine: set log folder.
 0m 02.34s: DVD: init read settings.
 0m 02.34s: DVD: init write settings.
 0m 02.35s: DVD: DVDInfo_SetDvdrBlocks size = 2201600
 0m 02.35s: DVD: after DVDInfo_SetDvdrBlocks
 0m 02.40s: DVD: after SetBurnEngine, Burn Type = 0
 0m 02.40s: DVD: after init write settings.
 0m 02.40s: DVD: finish init write settings.
 0m 02.41s: BD: init read settings.
 0m 02.41s: BD: init write settings.
 0m 02.41s: bd set region A
 0m 02.41s: Burn engine: config engine type-0 begin.
 0m 02.41s: Burn engine: config engine type-0 end.
 0m 02.42s: Burn engine: writer count 1.
 0m 02.42s: Burn engine: 0- H:\ [HL-DT-ST BD-RE  WH10LS30 1.02 (Scsi)].
 0m 02.42s: Burn engine: end init.
 0m 02.79s: Init process: Init setting page successful.
 0m 02.80s: QtLog Mode = false 
 0m 02.80s: Show UI Step 2 
 0m 03.04s: Show UI Step 3 
 0m 03.04s: Start show MainUI.
 0m 03.05s: UI manager: switch to Converter mode.
 0m 03.92s: Init process: init main ui successful.
 0m 04.21s: Init process: show main ui successful.
 0m 04.21s: DriveX msg: Init driveX H with I/O mode: 0
 0m 04.22s: opening drive H
 0m 04.22s: opened i/o
 0m 04.22s: got media type 15
 0m 04.72s: got max lba 19171327
 0m 05.56s: got disc type 20
 0m 05.56s: type Blu-ray BDMV
 0m 05.57s: volume label SELFLESS_NA
 0m 05.58s: DriveX msg: add media in driveX H.
 0m 05.58s: DriveX msg: send open media msg to thread for driveX H.
 0m 28.64s: opening drive H
 0m 28.64s: opened i/o
 0m 28.64s: got media type 15
 0m 29.20s: got max lba 19171327
 0m 30.01s: got disc type 20
 0m 30.02s: type Blu-ray BDMV
 0m 30.03s: volume label SELFLESS_NA
 0m 30.03s: Source manager:open source flag:1,1,1,1,1
 0m 30.04s: Source manager:open source flag:1,1,1,1,1
 0m 30.07s: Source manager: add source id 0.
 0m 30.08s: bd set region ?
 0m 30.08s: Source open status:DVD Yes, 2231-10-11
 0m 30.09s: Source open status:BD Yes, 2231-10-11
 0m 30.09s: bd set region ?
 0m 30.09s: internal path H:/BDMV/
 0m 30.10s: aacs 1 bd+ 0
 0m 30.15s: got bdmv
 0m 32.96s: movie name: self less||selfless_na
 0m 32.97s: got agid 0
 0m 32.99s: sent host cert chal
 0m 33.00s: got drive cert chal
 0m 33.00s: BEC 0
 0m 33.00s: DRIVE_VENDOR 0x0116
 0m 33.04s: got drive key
 0m 33.04s: got host key signature
 0m 33.04s: verified drive signature
 0m 33.05s: verified host signature
 0m 33.08s: sent host signature and key point
 0m 33.08s: got bus key
 0m 33.08s: got volume id
 0m 33.09s: got volume id mac
 0m 33.09s: volume id is correct
 0m 33.09s: got vid
 0m 33.39s: blu-ray 123305F034E5A53E4C8DB38A1C682CF98A229121
 0m 33.91s: cert BEE=0x00 same
 0m 35.01s: D 76CCA5B8
 0m 35.04s: main playlist 00800.mpls
 0m 35.05s: selected region A
 0m 35.05s: bd set region A
 0m 35.05s: got vuk
 0m 35.06s: got unit key 7
 0m 36.66s: StealthyClone with BluPath
 0m 40.98s: got bdmv
 0m 47.03s: stream(27,3,6)/clip(27,3,4) infos are not the same, using clip info to regulate it.
 0m 47.22s: stream(27,3,6)/clip(27,3,4) infos are not the same, using clip info to regulate it.
 0m 50.48s: got extended bdinfo
 0m 50.48s: opened blu-ray
 0m 50.55s: Cinavia :  no cinavia repair data.
 0m 50.56s: Source manager: open successful.
 0m 50.75s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 800 ).
 0m 56.14s: ========WorkAttr::SetSource=======
 0m 56.14s: Source Video Size Original : 1920 x 816 
 0m 56.14s: Source Video Size Display : 1920 x 816 
 0m 56.14s: Source Video FPS : 24000 / 1001 
 0m 56.14s: Source Video Bitrate : 1200 
 0m 56.14s: Source Audio Bitrate : 0 
 0m 56.15s: Source Audio Channels : 6 
 0m 56.15s: Source Audio Volume : 100 
 0m 56.15s: Work Profile : MKV.Default 
 0m 56.33s: Source manager:open source flag:1,1,1,1,1
 1m 10.77s: UILog:OnMsgToolbar_Start
 1m 10.77s: UILog:Msg Start : ready start
 1m 10.78s: UILog:Msg Start : start test run work
 1m 10.78s: UILog:right button to null, work falg = -1
 1m 10.82s: UILog:Msg Start : run work
 1m 10.82s: UILog:Run current Work.
 1m 10.83s: UILog:Begin work Converter.
 1m 10.83s: UILog:Begin work copy or converter.
 1m 10.83s: Start check Blu-ray Ripper register status.
 1m 10.83s: End check Blu-ray Ripper register status: Enable
 1m 10.84s: UILog:start running at thread.
 1m 10.84s: UILog:return flag at start running at thread ok.
 1m 10.85s: OPList at BD Converter : (4113.2),(4352.2),(4608.8)
 1m 10.85s: Blu-ray Converter (3D Plus) check watermark flag: 0
 1m 10.85s: ------------------  convert work begin(1/1)  ------------------ 
 1m 10.86s: start process(1/1)
 1m 10.86s: info: create config(bluray2video)
 1m 10.87s: info: crop value after clone: left = 0 right= 0 top=132 bottom=132 enable=1 mode=1
 1m 10.87s: info: use profile(MKV.Default)
 1m 10.87s: info: bluray playlist(800),angle(0),chapter(1->21),BDAV(no)
 1m 10.87s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 
 1m 10.88s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(7012)sec opcode(compress)]
 1m 10.89s: info: perset file config OK ! 
 1m 10.89s: info: set output video frame_rate(24000/1001)
 1m 10.89s: info: vdecode hevc= 0, h264= 1, vc1= 1, mpeg2= 1, vencode h264= 0, hevc= 0 
 1m 10.89s: info: stream output Video(4113)[codec(h264) size(1920*816) fps(24000/1001) interlace(0) bitrate(5635) duration(7012)sec]
 1m 10.90s: info: stream input@ Audio(4352)[codec(dca) channels(6) sample(48000) bitrate(0) bitdepth(24) opcode(compress)]
 1m 10.90s: info: stream output Audio(4352)[codec(ac3) channels(6) sample(48000) bitrate(448000) bitdepth(16) opcode(compress)]
 1m 10.91s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(render)]
 1m 10.91s: info: SubMode(Render) -- Display Only forced Subtitle(true)  
 1m 10.92s: UILog:MsgWork:WorkStatus_Start
 1m 10.93s: CUDA GPU acceleration for video decoding enabled
 1m 10.99s: info: ex process path= C:/Program Files (x86)/DVDFab 9/fabcore.exe
 1m 11.00s: info: h264_encode: encode param profile(2) level(41) bitrate(5635) crf(-1) interlace(0)
 1m 11.01s: info: connect to sub render filter success. 
 1m 11.01s: info: processing source(00800.m2ts)

[santiagodraco]

DVDFab team, any response to this? This is core functionality.

[Nik_Simpson]

cant speak for the DVDfab team, but...

i ripped two disks to mkv with audio passthru today without a problem, so it's probably limited to either certain disks or hardware configs. What GPU and device driver are you using?

[signals]

I can't duplicate the problem either. First advice is always to disable all GPU functions in DVDFab Common Settings and try again.

[santiagodraco]

I have this problem consistently on two different systems with different GPUs and OS versions. On one system it has had this issue in Windows 8 and 10. The other is Server 2012 R2 with Dual XEON 5760 cpus.

I will try with GPU hardware disabled specifically (I always only have software selected for all options but didn't try ticking the overall control).

Will report back.

[santiagodraco]

Well specifically checking the "disable GPU encoding..." (or whatever the exact name is) seems to have done the trick! It is a bit confusing though that when all of the options are 'software only" one would assume that that means no GPU encoding is enabled... but anyway that worked!

I do have an issue with some movies not encoding at all (which appears to be another issue) but when this happens in a large job queue you can lose hours of time overnight. It would be nice if there was a timeout option that if no encoding occurs within some number of minutes (no writes to disc, etc) that the job item can auto cancel and move to the next. This would assure that the entire job queue doesn't just stop if a single item won't encode.