DVDFab Enlarger AI for Ripper AI Ripper crashing for both GPU and CPU v11.1.0.5

[OdderOtter]

I'm waiting to be approved to post in the forum as I'm having difficulty with the new AI conversion process for DVD's failing on both my CPU and GPU. Log submissions: 9758695, 9758707, 9760247, 9766183. I just purchased your full suite of products for AU$366.75 and I'm starting to think I might need to return the product for a refund.

GPU: Name NVIDIA GeForce GTX 1080 Ti
Drivers: Nvidia Studio Driver 452.06
CPU: Processor Intel(R) Core(TM) i9-7980XE CPU @ 2.60GHz, 2592 Mhz, 18 Core(s), 36 Logical Processor(s)
OS: Windows 10 Pro Version 10.0.19041 Build 19041
DVDFAB version: 11.1.0.5

[signals]

Sorry you are having trouble, the Service Team in Beijing will retrieve your logs and review them with the developers. You may get a response here or by email, so monitor both.

[OdderOtter]

Thank you, I look forward to it, much appreciated!

[Wilson.Wang]

hi OdderOtter,

we checked the problem, It maybe we use some dll in some windows 10 kb(Patch),
Please download the rar file, and unzip five dll copy to %appdata%\DVDFab11\EnlargeAI folder,
Then double click AICheck.exe, if all ok,

Or wait a week, we will update our ai plugin to fix this.

yours,
Wilson