DVDFab Forum - RTX 3090 problem to convert mkv/mp4 videos

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RTX 3090 problem to convert mkv/mp4 videos

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    DVDFab Enlarger AI for Converter RTX 3090 problem to convert mkv/mp4 videos

    Hello, i bought a ASUS TUF RTX 3090 OC 24GB for my movies conversion. So when I try to convert the remaining time goes up to 300 and more hours and reset to 0.00.00. GPU Load 0% GPU memory 0.8/24GB. Nothing happens. No conversion for me. Someone can help me? My setup is GENERAL- GPU ACCELLERATION: Codec video all set to CUDA for coding and decoding and SOFTWARE for H.265 decoding. Uncheck box for speed recoding software.
    Thanks in advance

    #2
    The AI team will need to check this, but generally the first step in cases like this is to click on the Hardware Info button in DVDFab settings->AV Codec and the AI Capability button in ->AI Enlarger to make sure Fab is recognizing your hardware correctly.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

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      #3
      I have done this: device - NVIDIA GeForce RTX 3090, AI Functionality Supported (Driver 457.30 memory 22.8/24,0GB). Help me thanks

      Comment


        #4
        Can anyone help me, please?

        Comment


          #5
          Please be patient, you will have a reply ASAP from the Service Team.
          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

          Comment


            #6
            Originally posted by Tonio_70 View Post
            Hello, i bought a ASUS TUF RTX 3090 OC 24GB for my movies conversion. So when I try to convert the remaining time goes up to 300 and more hours and reset to 0.00.00. GPU Load 0% GPU memory 0.8/24GB. Nothing happens. No conversion for me. Someone can help me? My setup is GENERAL- GPU ACCELLERATION: Codec video all set to CUDA for coding and decoding and SOFTWARE for H.265 decoding. Uncheck box for speed recoding software.
            Thanks in advance
            Hi Tonio,

            Please send us the log file via DVDFab program and post the feedback ID, so the developer can check where the problem is, thank you.
            DVDFab log default location:
            For Windows: C:\Users\User Name\Documents\DVDFab11\Log
            For Mac: Finder>Documents>DVDFab11>Log

            DVDFab Player 5:
            For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
            For Mac: Finder>Documents>DVDFab Player 5>Log

            Guide for adding attachments in a post
            --Please use attachment button to attach your most recent log files.

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              #7
              This is my log file, as you request. Please, help me, I can't convert anything with AI parameters. Thanks
              Attached Files

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                #8
                Sent my log files, feedback ID 10686434. Thank you so much

                Comment


                  #9
                  Originally posted by Tonio_70 View Post
                  Sent my log files, feedback ID 10686434. Thank you so much
                  I've passed the log file to our developer, please kindly wait, thanks.
                  DVDFab log default location:
                  For Windows: C:\Users\User Name\Documents\DVDFab11\Log
                  For Mac: Finder>Documents>DVDFab11>Log

                  DVDFab Player 5:
                  For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
                  For Mac: Finder>Documents>DVDFab Player 5>Log

                  Guide for adding attachments in a post
                  --Please use attachment button to attach your most recent log files.

                  Comment

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