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    #1

    Blu-ray Copy Blu-ray copy for mac

    Hello, I have the trial version of DVDfab Blu-ray copy for mac and am having some issues. I really like the program and want to purchase it, however I've only had one success. All I'm interested in is making perfect backup discs that will play in any stand-alone blu-ray player. What happens is during the copy process it will just stop and the program will not respond, resulting in me having to force quit. There is no rhyme or reason to this, sometimes it will happen as early as 5%, or I even had one stop at 98%. Also, is there a difference between full copy and clone? I am using a brand new mac mini
    running mavericks, and an external Mercury Pro LG burner. I only want to make perfect, full menu backup copies without compression on BD 50 discs.
    Can anyone please help me? Profsaxton
    Tags: None
    #2
    Which version are you using? 9159 mac?
    is there a window pop-up and tell you fab stopping unexpected?
    How about restart the computer?

    Full disc copy can change advance setting , like remove hd audio ,ect. Aslo can compression to BD 25.
    clone is copy 1:1 without change settings.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment

      #3
      Yes, I am using 9159 mac, and no there is no pop up. Lets say the task progress is at 43% and time left shows 15 mins. The time left, the time elapsed and the MB/s will just stop moving. It will sit like that for an hour if I let it. I then cancel and quit program. Now let me add, I just had my second success last night, another perfect copy. Now realize I've attempted several dozen times. Last night.....perfect, no problems. Any suggestions are welcome
      as I'm really ready to purchase.

      Comment

        #4
        Hello, did you guys forget me??

        Comment

          #5
          No, they are probably trying to duplicate your problem. Post the DVDFab internal log session that shows this problem, it will help.
          Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
          Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

          Comment

            #6
            Here is the internal log from my last failure. It made it to 45% and stopped.

            ( DVD to Mobile:1:0 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:0:0 )-( DVD Decrypt:0:0 )-
            0m 01.10s: App info: language type ENU.
            0m 01.10s: Reg check: Start get sys number.
            0m 01.10s: Export Blu-ray source information report : enabled
            0m 01.10s: Reg check: Serial number is: A38C9B0F-70DC-5D94-84B1-FEE4B0903A14
            0m 01.10s: Reg check: Connect type is: 1
            0m 01.10s: Init process: Init GPU settings successful.
            0m 01.22s: Init preview: Begin init preview play engine.
            0m 01.22s: Init preview: Begin init preview play engine(Internal).
            0m 01.40s: Reg check: Times of connecting error is: 0
            0m 01.40s: Reg check: Parse string: ( BV:9158
            0m 01.40s: Reg check: Option check status-NewWork
            0m 01.63s: Init preview: Init internal engine successful.
            0m 03.26s: Burn engine: start init.
            0m 03.26s: bd set region A
            0m 03.26s: Burn engine: engine type-3.
            0m 03.27s: Burn engine: writer count 1.
            0m 03.27s: Burn engine: 0-HL-DT-ST BD-REWH16NS40.
            0m 03.27s: Burn engine: end init.
            0m 04.18s: Init process: Init setting page successful.
            0m 04.19s: QtLog Mode = false
            0m 04.19s: Show ProductsInfo Dlg 1
            0m 06.27s: Show UI Step 2
            0m 06.59s: Show UI Step 3
            0m 06.59s: Start show MainUI.
            0m 06.59s: UI manager: switch to Copy mode.
            0m 07.23s: Init process: init main ui successful.
            0m 07.28s: Init process: show main ui successful.
            0m 07.29s: DriveX msg: Init driveX D with I/O mode: 0
            0m 07.29s: opening drive D
            0m 07.29s: service name: IOBDServices
            0m 07.29s: device name: disk3, bsdid=3
            0m 07.29s: opened i/o
            0m 07.29s: got media type 15
            0m 07.72s: got max lba 16610015
            0m 09.22s: got disc type 20
            0m 09.22s: type Blu-ray BDMV
            0m 09.22s: volume label THE_PLAGUE_OF_THE_ZOMBIES
            0m 09.22s: DriveX msg: add media in driveX D.
            0m 09.22s: DriveX msg: send open media msg to thread for driveX D.
            0m 09.22s: bsdname=disk0s1 drive=10 suffix=0s1
            0m 09.22s: bsdname=disk0s2 drive=11 suffix=0s2
            0m 09.22s: Source managerpen source flag:1,1,1,1
            0m 09.22s: bsdname=disk0s3 drive=12 suffix=0s3
            0m 09.22s: bsdname=disk1s1 drive=13 suffix=1s1
            0m 09.22s: bsdname=disk1s2 drive=14 suffix=1s2
            0m 09.22s: bsdname=disk1s3 drive=15 suffix=1s3
            0m 09.22s: bsdname=disk1s4 drive=16 suffix=1s4
            0m 09.22s: bsdname=disk1s5 drive=17 suffix=1s5
            0m 09.22s: bsdname=disk1s6 drive=18 suffix=1s6
            0m 09.22s: bsdname=disk1s8 drive=19 suffix=1s8
            0m 09.22s: Source managerpen source flag:1,1,1,1
            0m 09.22s: bsdname=disk1s7 drive=20 suffix=1s7
            0m 09.23s: bsdname=disk1s10 drive=21 suffix=1s10
            0m 09.23s: bsdname=disk1s12 drive=22 suffix=1s12
            0m 09.23s: bsdname=disk2s1 drive=23 suffix=2s1
            0m 09.23s: bsdname=disk2s2 drive=24 suffix=2s2
            0m 09.23s: bsdname=disk2s3 drive=25 suffix=2s3
            0m 09.23s: bsdname=disk2s4 drive=26 suffix=2s4
            0m 09.23s: bsdname=disk2s5 drive=27 suffix=2s5
            0m 09.23s: bsdname=disk2s6 drive=28 suffix=2s6
            0m 09.23s: bsdname=disk2s7 drive=29 suffix=2s7
            0m 09.23s: bsdname=disk2s8 drive=30 suffix=2s8
            0m 09.23s: bsdname=disk2s10 drive=31 suffix=2s10
            0m 09.23s: Source manager: add source id 0.
            0m 09.52s: bd set region ?
            0m 09.52s: Source open statusVD Yes, 2158-1-1
            0m 09.52s: Source open status:BD Yes, 2158-1-1
            0m 09.52s: bd set region ?
            0m 09.52s: internal path D:/BDMV/
            0m 09.55s: aacs 1 bd+ 0
            0m 10.64s: got bdmv
            0m 10.67s: movie name: THE_PLAGUE_OF_THE_ZOMBIES
            0m 10.67s: got agid 0
            0m 10.71s: sent host cert chal
            0m 10.71s: got drive cert chal
            0m 10.71s: BEC 1
            0m 10.71s: DRIVE_VENDOR 0x0073
            0m 10.77s: got drive key
            0m 10.77s: got host key signature
            0m 10.77s: verified drive signature
            0m 10.77s: verified host signature
            0m 10.82s: sent host signature and key point
            0m 10.82s: got bus key
            0m 10.94s: got volume id
            0m 10.94s: got volume id mac
            0m 10.94s: volume id is correct
            0m 10.94s: got vid
            0m 11.14s: blu-ray D461C0AC2DABBCCE96599645F2701F36E3B9E316
            0m 11.67s: cert BEE=0x80 same
            0m 13.00s: D BD8B8B33
            0m 13.01s: got vuk
            0m 13.01s: got agid 0
            0m 13.05s: sent host cert chal
            0m 13.05s: got drive cert chal
            0m 13.05s: BEC 1
            0m 13.05s: DRIVE_VENDOR 0x0073
            0m 13.05s: AACS bus encryption is enabled
            0m 13.10s: got drive key
            0m 13.10s: got host key signature
            0m 13.10s: verified drive signature
            0m 13.10s: verified host signature
            0m 13.16s: sent host signature and key point
            0m 13.16s: got bus key
            0m 13.16s: got data key
            0m 13.51s: got unit key 1
            0m 14.00s: bd set region A
            0m 16.44s: bd set region B
            0m 22.81s: got bdmv
            0m 26.15s: got extended bdinfo
            0m 26.15s: opened blu-ray
            0m 26.45s: Source manager: open successful.
            0m 27.08s: Work manager: create BD Clone work 0 with source 0 and uiinfo 0.
            0m 27.18s: Source managerpen source flag:1,1,1,1
            0m 29.43s: UILog:OnMsgToolbar_Start
            0m 29.43s: UILog:Msg Start : ready start
            0m 29.43s: UILog:Msg Start : start test run work
            0m 29.43s: UILog:right button to null, work falg = -1
            0m 29.43s: UILog:Msg Start : run work
            0m 29.43s: UILog:Run current Work.
            0m 29.43s: UILog:Begin work copy or converter.
            0m 29.43s: UILog:start running at thread.
            0m 29.44s: UILog:return flag at start running at thread ok.
            0m 29.52s: UILog:MsgWork:WorkStatus_Start

            Comment

              #7
              Hi,

              Would you please try the latest version V9161?

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment

                #8
                Thanks, I'll give it a try. Burning isn't the issue though, it's the cloning.
                For example, yesterday I tried one movie 6 times in a row, all failures, with the highest being 61%. I got frustrated and quit for several hours and decided to try again and it worked fine! Also, the problem is only with Blu-rays, not DVD's. The DVD's clone just fine.

                Comment

                  #9
                  OK, I downloaded new version and immediately got two clone failures.
                  On the third attempt, it cloned successfully, however it failed in the burn process, which has never happened before. Am I the only one with these problems? My free trial is almost up, and I really want to purchase this program, but I really would like these bugs worked out first. I have attached
                  the last internal log regarding this. Thanks, Jim.
                  Attached Files

                  Comment

                    #10
                    Hi,

                    I will try it later, thanks for your feedback. Did you get any error message when clone to ISO?

                    Recommend to save ISO file to HDD first and then burn the ISO to blank disc.


                    Wilson
                    Please post your logs the default location is:
                    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                    Please use attachment button and attach your most recent, Internal log and post right here.
                    If it's the burning issue, please also attach burn log.

                    Thanks!

                    Comment

                      #11
                      No error message, it just stops. I tried burning the ISO file of Comancheros
                      after the initial clone/burn failed, and it failed as well. It just got stuck/stoped
                      after about 23%. Thanks, hope that helps.

                      Comment

                        #12
                        The version I'm currently using is 9161. As stated above it has issues, but when it works, it's perfect. My new concern is when I try to update to 9163 or 9164, I loose my Blu-ray capabilities. What I need to know is what happens if I spend the $60? Will it continue to work? Will I not receive any additional updates? Finally, do you see any resolution to this situation? You are the only
                        company I've had any success with, and would like to continue with it.
                        Thanks.

                        Comment

                          #13
                          Hi,

                          DVDFab will continue update for our users. DVDFab will work for you!


                          My new concern is when I try to update to 9163 or 9164, I loose my Blu-ray capabilities.
                          What's this mean? trial expired?

                          Wilson
                          Please post your logs the default location is:
                          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                          Please use attachment button and attach your most recent, Internal log and post right here.
                          If it's the burning issue, please also attach burn log.

                          Thanks!

                          Comment

                            #14
                            Still having problems. The last disc (Blu-ray) I tried to clone made it to 98%
                            and then stopped. I have only 4 days left on my free trial, and really want to purchase, but am hesitant with so many problems. Please help. I have attached the internal log for this last attempt. The disc was a region B of
                            Captain Clegg. Thank you.
                            Attached Files

                            Comment

                              #15
                              Hi,

                              I tried to clone some Blu-ray disc to ISO and save to HDD fine.

                              Could you please try the Fulldisc or Mainmovie module? There are more log in Fulldisc or mainmovie, maybe helpful for us if you still get the issue.

                              Wilson
                              Last edited by Wilson.Wang; 09-05-2014, 04:26 AM.
                              Please post your logs the default location is:
                              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                              Please use attachment button and attach your most recent, Internal log and post right here.
                              If it's the burning issue, please also attach burn log.

                              Thanks!

                              Comment

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