DTs X defaults to DTS

[The Toerag]

From the movie American Made that has DTS X Audio it defaults down to standard DTS, though on my system it should default down to DTS-HD MA audio.
Also on start up of the disc it goes into previews and in the previews get no audio at all

[signals]

Thanks for the feedback, we will try to duplicate the problem. In the meantime, please check your audio settings here:

[dgray]

I have a DTS-X capable receiver, and DTX-X defaults down to regular DTS for me as well. The box for TrueHD/DTS-HD capable receiver is checked. I was hoping to get actual DTS-X passed thru, or at least DTS-HD

Thanks.

[dgray]

As a follow-up, I was using TV mode, and DTS-X would not work. I switched to PC mode, and audio worked as expected. I switched back to TV mode, and same issue. Back to PC mode, and audio came back. I confirmed in both modes the Audio settings were identical. Seems to be a PC mode bug.

[Mona]

Hello,

@dgray
@The Toerag

Under Settings>Audio, please change the output device to WASAPI to try again.

Regards,
mona

[dgray]

Mona,

Output is set to WASAPI. I still can only get it to function correctly in PC mode.

Thanks!

[Mona]

Mona,

Output is set to WASAPI. I still can only get it to function correctly in PC mode.

Thanks!

Hello,

Please post DVDFab Player 5 log file. Please check default location in my sig.

Regards,
mona

[Mona]

Mona,

Output is set to WASAPI. I still can only get it to function correctly in PC mode.

Thanks!

We have run several tests on our side, we got no problem on PC/TV mode. Please try to adjust the audio settings to see if it will make a difference.

Regards,
mona

[dgray]

Consistently dropping to DTS/Dolby Digital from Atmos/DTS:X in TV mode - no problem in PC mode. Log from PC mode where it does work attached. player.log

[Mona]

Consistently dropping to DTS/Dolby Digital from Atmos/DTS:X in TV mode - no problem in PC mode. Log from PC mode where it does work attached. player.log

Just a thought:

Which Player 5 edition are you using? Free, Standard, or Ultra?

If you are using Free edition or Standard edition of Player 5, the audio playback only supports up to 5.1 Channel.


Regards,
mona

[dgray]

Hi Mona,

I am happy to report that upon upgrading to 5.0.0.4, TV mode audio works with DTS:X and Atmos. I have been using Ultra the entire time.

[Mona]

Hi Mona,

I am happy to report that upon upgrading to 5.0.0.4, TV mode audio works with DTS:X and Atmos. I have been using Ultra the entire time.

Thank you for your update, we are glad it works for you.

Regards,
mona

[The Toerag]

I am using Ultra, but I see its now fixed in 5.0.0.4 from response from dgray