Announcement

**Raelworld** · 02-22-2021, 01:19 AM

I have just had exactly the same error (bluescreen with "kernel mode trap" message) while trying to copy a PAL format disc. Passkey was previously working fine; however, I did apply the latest Windows update yesterday (KB4023057), and I wonder if this is causing the problem with Passkey?

**Mona** · 02-22-2021, 07:07 AM

Hello, please attach the Passkey log file first, thanks.

**signals** · 02-22-2021, 09:57 PM

I can’t duplicate this.

**Raelworld** · 02-23-2021, 03:21 AM

My Passkey log included. Not sure what you need so I have included everything relevant.

Just to clarify: Passkey analyses the disc with no problems. It's only when I start to copy files from the physical disc to another folder that Windows bluescreens.

Attached Files

**Mona** · 02-23-2021, 09:11 AM

Not sure if this "latest Windows update (KB4023057)" is related, we will check, please wait. Thanks.

Announcement

Blue screen on Windows 10 + DVD

02-19-2021, 09:42 AM

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