Tivo conversions

[WallySchwarz]

I am having problems with Converter.

I transfer shows from my Tivo Premier (mpg) to my desktop.

I then run Converter to convert to Apple TV 3 files. About 50% of the shows fail to convert. When I attempt to try again on the file, it's hit or miss if it converts.

Conversions using Toast on the Mac work fine, as does Handbrake.

Any ideas what is causing the shows to fail?

Dead End Express is the show that failed in this log.


133m 10.50s: UILog:OnMsgToolbar_Start
133m 10.53s: UILog:Msg Start : ready start
133m 10.53s: UILog:Msg Start : start test run work
133m 10.62s: UILog:Msg Start : run work
133m 10.62s: UILog:Run current Work.
133m 10.62s: UILog:Begin work copy or converter.
133m 10.62s: Start check Video Converter register status.
133m 10.63s: End check Video Converter register status: Enable
133m 10.63s: UILog:start running at thread.
133m 10.63s: UILog:return flag at start running at thread ok.
133m 10.64s: OPList at BD Converter : (0.2),(1.2)
133m 10.64s: Video Converter check watermark flag: 0
133m 11.36s: ------------------ convert work begin(1/1) ------------------
133m 11.36s: start process(1/1)

------ process working ------
0m 00.14s: info, try to open file T:/to_encode/Dead_End_Express_S1E07_Fueling_the_Fire.mpg
0m 00.20s: warning: audio info: index 1, codec_id 86019, channels 6, bitrate 384000, sample_rate 48000, format 8, bit_per_sample 0, frame_size 0
0m 00.20s: info: open successed, iformat = MPEG-PS (MPEG-2 Program Stream)
0m 00.20s: info: create config(videoconvert)
0m 00.21s: info: crop value after clone: left = 0 right= 0 top=0 bottom=0 enable=0 mode=0
0m 00.21s: info: use profile(Apple TV 3)
0m 00.21s: info: file (.mpg)
0m 00.21s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
0m 00.21s: info: create new audio stream[codec(ac3) channels(6) sample(48000) bitrate(384000)]
133m 12.91s: UILog:MsgWork:WorkStatus_Start
0m 00.22s: info: stream input@ Video(480)[codec(mpeg2video) size(1280*720) fps(60000/1001) interlace(0) duration(3601)sec opcode(compress)]
0m 00.22s: info: perset file config OK !
0m 00.22s: info: set output video frame_rate(30/1)
0m 00.22s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 4
0m 00.22s: info: stream output Video(480)[codec(h264) size(848*476) fps(30/1) interlace(0) bitrate(1546) duration(3601)sec]
0m 00.23s: info: stream input@ Audio(128)[codec(ac3) channels(6) sample(48000) bitrate(384000) bitdepth(0) opcode(compress)]
0m 00.24s: info: stream output Audio(128)[codec(aac) channels(2) sample(48000) bitrate(128000) bitdepth(16) opcode(compress)]
0m 00.24s: info: stream output Audio(16777344)[codec(ac3) channels(6) sample(48000) bitrate(384000) bitdepth(0) opcode(copy)]
0m 00.24s: info: SubMode(Render) -- Display Only forced Subtitle(false)
133m 12.94s: UILog:MsgWork:WorkStatus_Start
0m 00.25s: info: ex process path= C:/Program Files (x86)/DVDFab 9/fabcore.exe
0m 00.36s: info: h264_encode: encode param profile(1) level(31) bitrate(1546) crf(-1) interlace(0)
143m 47.88s: ------------------ all convert work cancelled -------------------
143m 48.88s: UILog:MsgWork:current work finish : 2
143m 48.89s: UILog:Run Work to end.
145m 14.88s: Source managerpen source flag:1,1,1,1,1

[signals]

Are the Tivo files really 60 fps, non-interlaced? There may be some issue with the audio stream also, Fab does not seem to be comfortable with it. Do all the ones that fail show the same things in the log?

[WallySchwarz]

Yes, to the best of my knowledge.

I use kmttg to download the .Tivo file from the Tivo device. Then kmttg will remove whatever "drm" that is in the file and give me a normal MPG file.

It doesn't happen ALL the time. Sometimes when I convert 1 file it will fail. I rerun the conversion on that same file and it will work. Sometimes it can take 3-4 tries before it will work. When it fails, I fall back to Handbrake, but that takes 8 times as long to do the conversion.

[WallySchwarz]

Tonight after running a conversion, DVDFab failed:

Problem signature:
Problem Event Name: BEX
Application Name: DVDFab.exe
Application Version: 9.2.0.2
Application Timestamp: 55779ed4
Fault Module Name: StackHash_eda7
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 159413c0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: eda7
Additional Information 2: eda79fd00b085ad8026884aa9daa4203
Additional Information 3: 9870
Additional Information 4: 9870cd02ac14ec5398fdc1374ea78328

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[signals]

Very odd that the conversions work and fail for the same Source file at different times. Is your internet connection robust enough to upload one of the source files that has shown this pattern? If yes, I will send you information on this privately. To be clear, this should be one of the drm-scrubbed files that took several tries to convert in Fab.

[WallySchwarz]

Yes. The files are anywhere from 1GB to 4GB. I don't have the original source at the moment as once the conversion from MPG->MP4 is complete, I delete the MPG file.

[signals]

Ah, OK, sorry.