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    Video Downloader Plug-in Youtube downloader stopped working

    is there a reason youtube downloader is not working or is it a problem on my system? it worked a week ago

    #2
    I am sure there is a reason but I do not know what it is at present. It is not working for me either, I just get the spinning circle of dots. I will report it to the QA Team.
    Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
    Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

    Comment


      #3
      The developers have a fix for this and hope to be able to release it soon.
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment


        #4
        UPDATE

        This is corrected and works fine now, please try it again. You will be prompted to download the new version within DVDFab.
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

        Comment


          #5
          VideoDownloader.exe crashed !

          I've updated latest DVDfab 9.2.05 + latest video download plugin.

          When click to download button, VideoDownloader.exe crashed.

          My environment is Windows 7 Professional (64bit).

          Event viewer logged bellow message.

          Log name: Application
          Source: Application Error
          Date: 2015/07/22 17:22:48
          Event ID: 1000
          Category of Task: (100)
          Level: Error
          Keyword: Classic
          User: N/A
          Computer: tok-yama-w7d.microfocus.com
          Description:
          Application Name: VideoDownloader.exe、Version: 0.0.0.0、Time stamp: 0x55acb198
          Application Name: Qt5Gui.dll、version: 5.3.1.0、Time Stamp: 0x53bb6833
          Ignore code: 0xc0000005
          Offset: 0x0016f234
          Process ID: 0x2764
          Application time: 0x01d0c45796dea7a6
          Application Path: C:\Program Files (x86)\DVDFab 9\VideoDownloader.exe
          Module Path: C:\Program Files (x86)\DVDFab 9\Qt5Gui.dll
          Report ID: d5d9bb26-304a-11e5-9577-005056c00008

          Event XML:
          <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
          <System>
          <Provider Name="Application Error" />
          <EventID Qualifiers="0">1000</EventID>
          <Level>2</Level>
          <Task>100</Task>
          <Keywords>0x80000000000000</Keywords>
          <TimeCreated SystemTime="2015-07-22T08:22:48.000000000Z" />
          <EventRecordID>302011</EventRecordID>
          <Channel>Application</Channel>
          <Computer>XXXXXXXXXXXX</Computer>
          <Security />
          </System>
          <EventData>
          <Data>VideoDownloader.exe</Data>
          <Data>0.0.0.0</Data>
          <Data>55acb198</Data>
          <Data>Qt5Gui.dll</Data>
          <Data>5.3.1.0</Data>
          <Data>53bb6833</Data>
          <Data>c0000005</Data>
          <Data>0016f234</Data>
          <Data>2764</Data>
          <Data>01d0c45796dea7a6</Data>
          <Data>C:\Program Files (x86)\DVDFab 9\VideoDownloader.exe</Data>
          <Data>C:\Program Files (x86)\DVDFab 9\Qt5Gui.dll</Data>
          <Data>d5d9bb26-304a-11e5-9577-005056c00008</Data>
          </EventData>
          </Event>

          Comment


            #6
            Dittor on crash

            same as above, crash on start.

            Comment


              #7
              Hi,

              Did you use Windows Classic theme? Video donwload crash when using Windows Classic theme.

              Please change to Aero theme and try again.

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment


                #8
                Hi,

                I set to classic theme in my windows7.

                > Please change to Aero theme and try again.
                Thanks for your advice. I can activate video downloader feature.

                Thanks,

                Comment


                  #9
                  Windows Classis Crash

                  Tried the change from Windows Classic to Aero and the videodownloader.exe works. Seems odd that the Windows Theme could make a program crash. Has anyone had this problem in Windows 10?

                  Comment


                    #10
                    Windows 10 doesn't come with the classic theme you have to go to some length to get it. I have no problem with W10.
                    How to post the internal log


                    Things should be made as simple as possible, but no simpler.
                    Albert Einstein

                    Comment


                      #11
                      Video Downloader does not support Windows Classic Theme.

                      It's not related with Windows system.

                      Wilson
                      Please post your logs the default location is:
                      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                      Please use attachment button and attach your most recent, Internal log and post right here.
                      If it's the burning issue, please also attach burn log.

                      Thanks!

                      Comment


                        #12
                        pushed skip on update....how to get downloader update now?

                        Hi,

                        Sorry to be a pain however I pushed skip on the downloader program last week. I was planning on updating on a later date however I'm having the same issue of the video play back.

                        I just updated to the new dvdfab v9.2.1.4 thinking this would resolve the issue however no luck. I have also look everywhere on the forums to find a link to download the new downloader version but with no aval.

                        How can I obtain the new update after pushing skip?

                        Thanks very much.

                        Comment


                          #13
                          Originally posted by Gibbsy View Post
                          Hi,

                          Sorry to be a pain however I pushed skip on the downloader program last week. I was planning on updating on a later date however I'm having the same issue of the video play back.

                          I just updated to the new dvdfab v9.2.1.4 thinking this would resolve the issue however no luck. I have also look everywhere on the forums to find a link to download the new downloader version but with no aval.

                          How can I obtain the new update after pushing skip?

                          Thanks very much.
                          Need uninstall DVDFab and re-download the new Video Downloader if selecting Skip the new update.

                          Wilson
                          Please post your logs the default location is:
                          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                          Please use attachment button and attach your most recent, Internal log and post right here.
                          If it's the burning issue, please also attach burn log.

                          Thanks!

                          Comment


                            #14
                            Version 9.2.1.8 with updated plugin

                            I am not able to get youtube vidz. Everything is up to date. I'm running Win10.

                            Could the issue have to do with opening ports in my network?

                            Please advise on either:
                            • Process to downloading in converter
                            • What ports to open in network (if necessary)

                            Comment

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