I have installed the trial version but so far have been unable to assess how it works as i cant get past the disk analysis stage.
The program starts ok and when a disc is inserted a box pops up saying something about cloud server.
This then changes to analysing disk.
This goes on for a while then the pop up box disappears quickly followed by the main window.
There is no error message.
I have tried uninstalling and reinstalling but always the same result.
i have tried several different disks but always the same result.
There are 2 entries in windows event view.
The first is:
Faulting application name: DVDFab64.exe, version: 11.0.3.1, time stamp: 0x5cdd4741
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
Exception code: 0xc0000409
Fault offset: 0x000000000006dd27
Faulting process ID: 0x3298
Faulting application start time: 0x01d5106afe6a13d0
Faulting application path: C:\Program Files\DVDFab 11\DVDFab64.exe
Faulting module path: C:\Program Files\DVDFab 11\MSVCR120.dll
Report ID: 609d852f-f3d8-45e4-af24-9cf5f1e66066
Faulting package full name:
Faulting package-relative application ID:
There is also several of these which is probably related:
The certificate received from the remote server has not validated correctly.
The error code is 0x80092013.
The TLS connection request has failed. The attached data contains the server certificate.
I noticed there was an update released to day but i get the same result.
I have attached a copy of the DVD fab logs after i reinstalled and tried a gain.
Any help would be appreciated.
Thanks
The program starts ok and when a disc is inserted a box pops up saying something about cloud server.
This then changes to analysing disk.
This goes on for a while then the pop up box disappears quickly followed by the main window.
There is no error message.
I have tried uninstalling and reinstalling but always the same result.
i have tried several different disks but always the same result.
There are 2 entries in windows event view.
The first is:
Faulting application name: DVDFab64.exe, version: 11.0.3.1, time stamp: 0x5cdd4741
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f83ff
Exception code: 0xc0000409
Fault offset: 0x000000000006dd27
Faulting process ID: 0x3298
Faulting application start time: 0x01d5106afe6a13d0
Faulting application path: C:\Program Files\DVDFab 11\DVDFab64.exe
Faulting module path: C:\Program Files\DVDFab 11\MSVCR120.dll
Report ID: 609d852f-f3d8-45e4-af24-9cf5f1e66066
Faulting package full name:
Faulting package-relative application ID:
There is also several of these which is probably related:
The certificate received from the remote server has not validated correctly.
The error code is 0x80092013.
The TLS connection request has failed. The attached data contains the server certificate.
I noticed there was an update released to day but i get the same result.
I have attached a copy of the DVD fab logs after i reinstalled and tried a gain.
Any help would be appreciated.
Thanks
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