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Subtitles (closed caption) are in the wrong order compared to the audio

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    Netflix Subtitles (closed caption) are in the wrong order compared to the audio

    Downloading Gilmore Girls Season 1, episode 2 from Netflix (and also other episodes). In many cases the closed caption subtitles are in the reverse order of the audio. Examples: At about the 20 second mark the audio is: "And bad girls always wear red nail polish." But the subitles read:

    ALWAYS WEAR RED NAIL POLISH.
    AND BAD GIRLS

    At the 39 second mark the audio is: "Who Cares! You're gonna be wearing shoes anyway!" But the subtitles read:

    GONNA BE WEARING SHOES ANYWAY!
    Lorelai: WHO CARES?! YOU'RE

    I tried this with both imbedded subtitles and subtitles put into a separate SRT file...with the same result.

    What is also interesting is that this reversal of subtitle text does not occur in all cases where there are two lines of subtitle text, just in many (not sure if most or if a minority). Makes it very difficult at times to follow the conversation.

    This happens in most if not all of the episodes
    Using 6.2.5.5 Windows x64 version

    Attached is my log file: StreamFab.log
    Attached Files
    Last edited by maineiac13; Yesterday, 12:37 PM.

    #2
    Originally posted by maineiac13 View Post
    At the 39 second mark the audio is: "Who Cares! You're gonna be wearing shoes anyway!" But the subtitles read:

    GONNA BE WEARING SHOES ANYWAY!
    Lorelai: WHO CARES?! YOU'RE
    My default for NF+PV is "Extract Original Format" and this is correct:

    Comment


    • Germania
      Germania commented
      Editing a comment
      I can confirm that the problem occurs with all VIP Video Formats and remux into file

    #3
    Yes, if I watch the episode directly on Netflix, the subtitles appear in the proper order, but when they are downloaded that is when the problem occurs. So clearly the problem is with something that occurs when SF is downloading/creating the subtitles.

    Comment


      #4
      Netflix for me always had issues with srt. I only did remux, but I do see that no longer works right either, at least not for this show.

      Only 2 choices do what Germania states and select Extract Original Format, and it saves as a vtt file. And then works fine.
      Or provide feedback directly to SF and let them know, as if it can be fixed, only the developer can fix it.
      Things can't be fully accomplished without proper access.
      Things need to be done with active moderatoration.

      Disclaimer: Use of a VPN can NOT be fixed by StreamFab staff or members.

      Comment

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