Is anyone else getting corrupted files in the new betas?

[rprussell]

I've sent a note via their "contact us" form.

In 9.0.3.2 beta I was getting multiple corrupted "PNG" files while it was installing.

I was very happy to see 9.0.3.3 beta, but in this one the file DVDFab.exe itself is 'corrupted.'

Win 7 ultimate 64-bit - using MSE for a virus scanner - has anyone else run across this?

[90312]

I just downloaded it and it's fine. Are you attempting to run the installer from the web site?

[rprussell]

Hm.

No, I'm downloading it to a folder and then executing it.

I'll try d/ling with a different browser. (Currently Chrome.)

[rprussell]

The actual message I'm getting is:

C:\Program Files (x86)\DVDFab 9\DVDFab.exe

An error occurred while trying to copy a file:
The source file is corrupted.

Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.

[abort/retry/ignore]

This is with the file downloaded by Firefox this time. Are you able to generate an MD5 maybe? I could do the same and see if it's actually corrupted...

Idunno. Completely wiped the previous version, still getting errors. Maybe in a different folder...

[rprussell]

Yeah, I dunno. 9.0.3.0 works fine. 9.0.3.2 (and .3) don't.

[CBR929]

Hi rprussell
I just reinstalled 9.0.3.3 as the first link had problems with activation for some members and was fixed with the newer link, mine installed perfect though.
I suggest uninstalling Fab, then run a registry cleaner like CCleaner found here http://www.filehippo.com/download_ccleaner/ until nothing is found.
Next download a fresh installer found here http://www.dvdfab.com/mlink/download.php?g=DVDFAB9_BETA
Save it to your download folder, right click the installer and select run as administrator.
Hope this helps
CBR929

[rprussell]

And now I'm getting this with 9.0.3.0:

12:42:17 Work 1 failed, Error = graph 0 error: filter name(native_mux), type(128), id(12), get module_error(module_mux_mp4 module_mux_mp4 error_write_video_sample)

(olllld Phantom of the Opera dvd)

What the heck is going on?

I will try your suggestions, thanks.

Meanwhile - the log.

DVDFab 9.0.3.0 (2013/04/14 12:32:59)

0m 00.00s: Start preload dll...
0m 00.04s: Load dll successful.
0m 00.05s: Start load fabplay dll...
0m 00.10s: Load fabplay dll successful.
0m 00.10s: Windows os type is: 13.
0m 00.10s: Transfer settings successful.
0m 00.42s: GPUAccelerate: 451
0m 00.43s: CUDA cap: 0
0m 00.43s: Support coreavc decode: 0
0m 00.43s: Graphics info: ATI Radeon HD 5800 Series : :
0m 00.46s: Qt Translator file load success


DVDFab 9.0.3.0 (2013/04/14 12:33:42)

0m 00.01s: Start preload dll...
0m 00.05s: Load dll successful.
0m 00.05s: Start load fabplay dll...
0m 00.10s: Load fabplay dll successful.
0m 00.11s: Windows os type is: 13.
0m 00.11s: Transfer settings successful.
0m 00.38s: GPUAccelerate: 451
0m 00.38s: CUDA cap: 0
0m 00.38s: Support coreavc decode: 0
0m 00.38s: Graphics info: ATI Radeon HD 5800 Series : :
0m 00.39s: Qt Translator file load success
0m 00.44s: Start get sys number.
0m 00.44s: Serial number is: 00-00-00-00-00-00:00-30-67-aa-9e-a5:00-50-56-c0-00-01:00-50-56-c0-00-08
0m 00.44s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
0m 00.44s: Version is: 9030
0m 00.44s: Product is: 2
0m 00.45s: Connect type is: 1
0m 01.78s: Times of connecting error is: 0
0m 01.78s: Parse string is: OV:9028
0m 01.78s: Parse string is: BV:9033
0m 01.96s: End check info.
0m 01.96s: Load config successful.
0m 02.16s: Profile Manager :: Begin Load Profile
0m 02.16s: Init profile data driver sucessful.
0m 02.16s: Init GPU settings sucessful.
0m 02.16s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 02.16s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 09.34s: Profile Manager :: End Load Profile
0m 22.97s: Begin init preview play engine.
0m 24.15s: Init internal engine successful.
0m 26.70s: Init burn engine successful.
1m 40.56s: Start get sys number.
1m 40.56s: Serial number is: 00-00-00-00-00-00:00-30-67-aa-9e-a5:00-50-56-c0-00-01:00-50-56-c0-00-08
1m 40.57s: Reg URL link is: https://www.dvdfabstore.com/auth/v2/
1m 40.57s: Version is: 9030
1m 40.57s: Product is: 2
1m 40.57s: Connect type is: 0
1m 40.97s: Times of connecting error is: 0
1m 40.97s: Parse string is: 2:8260762964
1m 40.97s: Parse string is: 11:8260762964
1m 40.97s: Parse string is: OV:9028
1m 40.97s: Parse string is: BV:9033
1m 40.97s: Parse string is: S:0b0ad3e293659a86e944c879c305b887
1m 43.41s: opening drive E
1m 43.41s: opened i/o
1m 43.42s: got media type 4
1m 43.71s: got max lba 3521921
1m 43.72s: got disc type 10
1m 43.75s: type DVD-VIDEO
1m 43.75s: volume label THE_PHANTOM_OF_THE_OPERA
1m 43.75s: opening drive G
1m 43.75s: opened i/o
1m 43.75s: got media type 4
1m 43.76s: got max lba 0
1m 43.99s: internal path E:/VIDEO_TS/
1m 44.00s: got copyright 1 fe
1m 44.76s: got udf/iso
1m 47.52s: got discinfo
1m 47.54s: pathplayer enabled
1m 48.26s: button: vts_1 menu_1 pgc_7 cell_1 sector_0 count_4
1m 56.08s: button: vts_1 menu_1 pgc_8 cell_1 sector_94 count_4
1m 56.14s: button: vts_1 menu_1 pgc_9 cell_1 sector_191 count_10
1m 56.20s: button: vts_1 menu_1 pgc_10 cell_1 sector_307 count_10
1m 56.24s: button: vts_1 menu_1 pgc_11 cell_1 sector_426 count_10
1m 56.29s: button: vts_1 menu_1 pgc_12 cell_1 sector_543 count_10
1m 56.35s: button: vts_1 menu_1 pgc_13 cell_1 sector_659 count_10
1m 56.40s: button: vts_1 menu_1 pgc_14 cell_1 sector_772 count_9
1m 56.44s: button: vts_1 menu_1 pgc_15 cell_1 sector_876 count_5
1m 57.53s: button: vts_1 menu_1 pgc_16 cell_1 sector_976 count_8
1m 59.24s: button: vts_1 menu_1 pgc_17 cell_1 sector_1070 count_7
2m 01.78s: button: vts_1 menu_1 pgc_18 cell_1 sector_1157 count_8
2m 04.17s: button: vts_1 menu_1 pgc_19 cell_1 sector_1257 count_6
2m 09.81s: got dvdinfo
2m 09.82s: opened dvd
2m 14.44s: Get update info start
2m 14.44s: Product type is: 2
2m 14.44s: Version is: 9033
2m 14.44s: URL link is: http://www.dvdfabstore.com/update/
2m 14.44s: Language type is:
2m 14.64s: Get update info end with result: <?xml version="1.0" encoding="utf-8"?><update version="1.0"><status value='1'/><download value='http://www.dvdfab.com/mlink/download.php?g=DVDFAB9_BETA'/><changes></changes><date value=''/></update>
2m 14.64s: Update version: 1.0
2m 14.65s: Status is: 1
2m 14.65s: Download url: http://www.dvdfab.com/mlink/download.php?g=DVDFAB9_BETA
2m 14.66s: What's new:
2m 14.66s: Version Data:
2m 41.94s: ========WorkAttr::SetSource=======
2m 41.94s: Source Title :
2m 41.94s: Source Video Codec : mpeg2
2m 41.95s: Source Video Size Original : 720 x 613
2m 41.95s: Source Video Size Display : 563 x 480
2m 41.95s: Source Video FPS : 24000 / 1001
2m 41.95s: Source Video Bitrate : 1200
2m 41.95s: Source Audio Codec : aac
2m 41.95s: Source Audio Bitrate : 224000
2m 41.96s: Source Audio Channels : 2
2m 41.96s: Source Audio Volume : 100
2m 41.96s: Work Profile : audio.mp3
6m 32.80s: ========WorkAttr::SetSource=======
6m 32.81s: Source Title :
6m 32.82s: Source Video Codec : mpeg2
6m 32.82s: Source Video Size Original : 720 x 613
6m 32.82s: Source Video Size Display : 563 x 480
6m 32.83s: Source Video FPS : 24000 / 1001
6m 32.83s: Source Video Bitrate : 1200
6m 32.83s: Source Audio Codec : aac
6m 32.83s: Source Audio Bitrate : 224000
6m 32.83s: Source Audio Channels : 2
6m 32.84s: Source Audio Volume : 100
6m 32.84s: Work Profile : Kindle Fire HD.default
6m 34.53s: Start check DVD Ripper register status.
6m 34.53s: End check DVD Ripper register status: Enable
6m 34.58s: OPList at DVD Ripper : (480.2),(128.2)
6m 34.58s: DVD ripper check watermark flag: 0
6m 34.58s: ------------------ convert work begin(1/1) ------------------
6m 34.58s: info: create config(dvd2video)
6m 34.59s: info: use profile(Kindle Fire HD.default)
6m 34.59s: info: dvd playlist(10),angle(0),chapter(1->23)
6m 34.59s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
6m 35.04s: info: [Video]stream(480) codec(mpeg2video) opcode(compress)
6m 35.05s: info: set output video frame_rate(24000/1001)
6m 35.06s: info: [Audio]stream(128) codec(ac3) opcode(compress) channel(1)
6m 35.06s: info: SubMode(NoSub) -- Display only forced subpicture(false)
6m 36.39s: info: h264_encode: encode param profile(1) level(40) bitrate(8196)
8m 29.57s: error: filter name(native_mux), type(128), id(12), get module_error(module_mux_mp4 module_mux_mp4 error_write_video_sample)
8m 35.51s: error: Work 1 failed, Error = graph 0 error: filter name(native_mux), type(128), id(12), get module_error(module_mux_mp4 module_mux_mp4 error_write_video_sample)


8m 35.51s: ------------------ convert work failed ------------------
11m 17.34s: ========WorkAttr::SetSource=======
11m 17.34s: Source Title :
11m 17.34s: Source Video Codec : mpeg2
11m 17.35s: Source Video Size Original : 720 x 613
11m 17.35s: Source Video Size Display : 563 x 480
11m 17.35s: Source Video FPS : 24000 / 1001
11m 17.35s: Source Video Bitrate : 1200
11m 17.35s: Source Audio Codec : aac
11m 17.35s: Source Audio Bitrate : 224000
11m 17.36s: Source Audio Channels : 2
11m 17.36s: Source Audio Volume : 100
11m 17.36s: Work Profile : Kindle Fire HD.default

[signals]

Update to v9.0.3.3 Beta and post the results (and a new log file if it does not work).

[rprussell]

Update to v9.0.3.3 Beta and post the results (and a new log file if it does not work).

Will do. In the process of cleaning my registry atm.

The problem is that I can't even get it installed, so the execution log is sort of superfluous.

[rprussell]

Update to v9.0.3.3 Beta and post the results (and a new log file if it does not work).

Okay - after uninstalling 9.0.3.0 (although 8 is still on here) - and running ccleaner - and with a fresh download of the 9.0.3.3 installer from the above link - it still claims that DVDFab.exe is corrupted.

If I "Ignore" that file, it goes on and installs the rest of them without error - but of course the main EXE is missing.

I am trying to locate the temp folder where installshield unpacks everything to see whether the file is there, but it's either too clever or too quick for me.

Grump.

Thoughts?

[90312]

You might try disabling the AV program MSE until the software is downloaded and installed.

[rprussell]

You might try disabling the AV program MSE until the software is downloaded and installed.

Duh, great idea!

Didn't work. In fact, the newest download is also reporting QtGui4.dll as corrupted.

I AM SO CONFUSED.

And when I have MSE run a scan on the installer it doesn't flag it.

I'm going to reboot, 'coz why the heck not...

[90312]

I was just trying to help you, not a mistake I'm likely to make again - good luck!

[signals]

The MD5 checksum for the revised 9033 installer is 8956FD10241BFB1D2DFDC48F6C71F25E

Okay - after uninstalling 9.0.3.0 (although 8 is still on here) - and running ccleaner - and with a fresh download of the 9.0.3.3 installer from the above link - it still claims that DVDFab.exe is corrupted.

If I "Ignore" that file, it goes on and installs the rest of them without error - but of course the main EXE is missing.

I am trying to locate the temp folder where installshield unpacks everything to see whether the file is there, but it's either too clever or too quick for me.

Grump.

Thoughts?

[rprussell]

I was just trying to help you, not a mistake I'm likely to make again - good luck!

It was a good idea - I recognized it as a good idea - it didn't pan out - I appreciate the suggestion, I don't understand your snark. Maybe "facepalm" instead of "Duh" would have been more appropriate on my part?

No offense intended - the concept I was trying to get across was "AUGH!" and perhaps "Really grasping at straws now!" because that's about where I am.

FWIW now Trillian is acting up. I'm starting to feel really messed with here.