Multiple computer authorisations

[chris_caudy]

As soon as the requirement to authorise computers was implemented, I bought on the 7th December, 3 authorisations on the windows platform which are now working perfectly.
Realising that I might need more than 3 authorised computers, I bought a further 3 authorisations on 15th December but they don't show up in my membership account. Could someone investigate please?

[signals]

Hi Chris, checking this requires access to your account records which, for privacy reasons, are only available to certain members of the Beijing-based staff. If you used the same email account to register at the forum as for your purchases I will leave them a note about it. If not, you can send me a PM with the purchase email or contact them directly using this link:https://www.dvdfab.cn/contact.htm

[chris_caudy]

Thanks for your help, I've sent a query direct to Beijing using your enclosed link.
Regards
Chris Caudy

[signals]

Sorry for the inconvenience.

[fengtao]

We will fix it ASAP.

[Mona]

As soon as the requirement to authorise computers was implemented, I bought on the 7th December, 3 authorisations on the windows platform which are now working perfectly.
Realising that I might need more than 3 authorised computers, I bought a further 3 authorisations on 15th December but they don't show up in my membership account. Could someone investigate please?

Hi，

I've sent you a PM, please kindly check and reply, thank you.

Regards,
mona