DVDFab Forum - I Can Only Imagine

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I Can Only Imagine

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  • I Can Only Imagine

    Is anyone having trouble with I Can Only Imagine? When trying to copy it fails after about ten seconds.

  • #2
    You should probably post your dvdfab_internal.log file.

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    • #3
      There is a new copy protection on this title in the US. I got error message and a Process Failed. I sent info on DVDFab screen along with log files. I tried Full Disk, Movie Only and even tried on the old DVDFab 9 which showed file size of only about 327. Just have to wait for update which DVDFab always seems to get out within a couple of days.

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      • #4
        same here, I tried all versions and dvd ejects at about 1 %
        GatorFan6806

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        • #5
          you're not alone in this,just wont copy!!
          GatorFan6806

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          • #6
            Same problem as well! Also, tried other versions of DVDFab with no success either. Look forward to the team solving the problem as is the norm for them.

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            • #7
              Hi all,

              About the problem with movie "I Can Only Imagine":

              Please export source info and send them to us:
              1. Disable Cloud Decryption Service and Enable PathPlayer in Common Settings > DVD section, open the original movie disc in DVDFab again;
              2. Right click on the main movie title, select "Export source info";
              3. The files will be saved to C:\Users\xxx\Documents\DVDFab10\Log by default. Please zip this log folder and post it here.

              Thanks.
              Mona
              Guide for adding attachments in a post

              User Manual for DVDFab v10 (pdf)

              DVDFab log default location:
              For Windows: C:\Users\User Name\Documents\DVDFab10\Log
              For Mac: Finder> Documents> DVDFab10> Log

              DVDFab Player 5:
              For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

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              • #8
                The developers are working on this disc, sorry for the inconvenience.
                Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................NEW Guide: Using Images in Posts

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                • #9
                  I am having the same issue. Only starts then after about 2 seconds it fails. I have attached the zip log file
                  Attached Files

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                  • #10
                    Originally posted by sweeteresa View Post
                    I am having the same issue. Only starts then after about 2 seconds it fails. I have attached the zip log file
                    Hi,

                    Thanks for the files.

                    Wilson
                    Please post your logs the default location is:
                    For DVDFab9_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab9\Log
                    For DVDFab10_Win7 & Win8 C:\Users\User Name\My Documents\DVDFab10\Log
                    For Mac: /User/User name/Documents/DVDFab10/Log
                    Please use attachment button and attach your most recent, Internal log and post right here.
                    If it's the burning issue, please also attach burn log.

                    Thanks!

                    Comment


                    • #11
                      I'm also having this issue. Can't copy with DVD Fab 9 or 10

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                      • #12
                        I have tried copying with full disc and main movie using 10.0.9.7 and 10.0.9.7 (X64). None of them will copy.. After about 2 seconds of analyzing .. it fails.

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                        • #13

                          Hi All,

                          We are working on this movie, pleas kindly wait for update. Thanks.

                          Regards,
                          Mona
                          Guide for adding attachments in a post

                          User Manual for DVDFab v10 (pdf)

                          DVDFab log default location:
                          For Windows: C:\Users\User Name\Documents\DVDFab10\Log
                          For Mac: Finder> Documents> DVDFab10> Log

                          DVDFab Player 5:
                          For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log

                          Comment


                          • #14
                            The known versions of this title are now supported, please try the v10.0.9.8 Beta. If your version still does not copy, please attach the DVDFab internal log from v 10.0.9.8 Beta.
                            Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................NEW Guide: Using Images in Posts

                            Comment


                            • #15
                              The Beta version did the trick.
                              Thanks.

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