DVD Ripper DVD Fab 9 crashes using DVD Ripper

[nsblum]

So I'm need of some help here. Whenever I use the DVD Ripper in DVDFab 9 (current release as of today and before), the program allows me to setup the rip, but after I hit start it closes out the program and tells me there was an error and asks if I want to send the info by email. I haven't been able to rip a disc with Fab 9 for quite some time. Fab 8 works perfectly fine.

I have uninstalled and installed the latest drivers for the video card (GeForce 430). I have uninstalled all versions of DVDFab (8 & 9), run CCleaner, restarted the computer 3 times, run CCleaner again multiple times, restarted again, then disabled Microtrend Antivirus. Installed DVDFab 9, using run as Administrator, added it to the whitelist of Microtrend, and then ran Fab 9 as an administrator. I attempted to rip using CUDA only and then using Software only. Same problem both ways. Below is the log.

DVDFab 9.0.4.5 (2013/06/07 10:40:41)

0m 00.13s: Start preload dll...
0m 00.18s: Load dll successful.
0m 00.19s: Start load fabplay dll...
0m 00.25s: Load fabplay dll successful.
0m 00.26s: Windows os type is: 13.
0m 00.40s: GPUAccelerate: 12351
0m 00.40s: CUDA cap: 1
0m 00.40s: Support coreavc decode: 0
0m 00.40s: Graphics info: NVIDIA GeForce GT 430 : 5.50 : 2.1
0m 00.40s: Load config successful.
0m 00.40s: Transfer settings successful.
0m 00.40s: import key file F:\ 1
1m 58.53s: pathplayer enabled
0m 01.73s: Profile Manager :: End Load Profile
1m 59.96s: button: vts_1 menu_1 pgc_11 cell_2 sector_2437 count_4
2m 09.65s: button: vts_1 menu_1 pgc_1 cell_1 sector_17140 count_4
2m 09.73s: button: vts_1 menu_1 pgc_3 cell_1 sector_32099 count_13
2m 09.81s: button: vts_1 menu_1 pgc_3 cell_4 sector_34809 count_13
2m 10.08s: button: vts_1 menu_1 pgc_3 cell_3 sector_33905 count_13
2m 10.15s: button: vts_1 menu_1 pgc_3 cell_2 sector_33002 count_13
2m 10.64s: button: vts_1 menu_1 pgc_10 cell_1 sector_35711 count_8
2m 10.84s: button: vts_1 menu_1 pgc_12 cell_1 sector_37514 count_7
2m 12.71s: button: vts_1 menu_1 pgc_4 cell_1 sector_36613 count_8
2m 12.76s: button: vts_1 menu_1 pgc_2 cell_1 sector_36613 count_8
2m 13.24s: button: vts_1 menu_1 pgc_11 cell_3 sector_17140 count_4
2m 16.85s: got dvdinfo
2m 16.85s: opened dvd
2m 31.07s: Work Profile : audio.mp3
2m 44.87s: Work Profile : vob.passthrough
2m 44.94s: Work Profile : vob.passthrough
2m 44.99s: Work Profile : vob.passthrough
2m 53.02s: Work Profile : vob.passthrough
3m 51.76s: Start check DVD Ripper register status.
3m 51.76s: End check DVD Ripper register status: Enable
3m 51.79s: OPList at DVD Ripper : (480.1),(128.1),(32.16)
3m 51.80s: DVD ripper check watermark flag: 0
3m 51.81s: ------------------ convert work begin(1/1) ------------------
3m 51.81s: info: create config(dvd2video)
3m 51.81s: info: use profile(vob.passthrough)
3m 51.81s: info: dvd playlist(1),angle(0),chapter(1->25)
3m 51.81s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
3m 52.16s: info: video stream[480][codec(mpeg2video) opcode(copy)]
3m 52.16s: info: audio stream[128][codec(ac3) channels(5) sample(48000) bitrate(448000) opcode(copy)]
3m 52.16s: info: Subtitle Mode(Extract) -- Display only forced Subtitle(true)
3m 52.16s: info: subtitle stream[32][codec(dvdsub) language(English) opcode(extract)]
3m 54.74s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception
3m 55.17s: terminate process
3m 55.17s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception


DVDFab 9.0.4.5 (2013/06/07 10:43:00)

0m 00.12s: Start preload dll...
0m 00.17s: Load dll successful.
0m 00.17s: Start load fabplay dll...
0m 00.23s: Load fabplay dll successful.
0m 00.23s: Windows os type is: 13.
0m 00.37s: GPUAccelerate: 12351
0m 00.37s: CUDA cap: 1
0m 00.37s: Support coreavc decode: 0
0m 00.37s: Graphics info: NVIDIA GeForce GT 430 : 5.50 : 2.1
0m 00.37s: Load config successful.
0m 00.37s: Transfer settings successful.
0m 00.39s: Qt Translator file load success
0m 00.43s: Start get sys number.
0m 00.43s: Serial number is: e0-cb-4e-b5-a6-2a
0m 00.43s: Reg URL link is:
0m 00.43s: Version is: 9045
0m 00.43s: Product is: 2
0m 00.43s: Connect type is: 0
0m 01.37s: Times of connecting error is: 0
0m 01.37s: Parse string is: 2:8260762964
0m 01.37s: Parse string is: 11:8260762964
0m 01.37s: Parse string is: 50:8260762964
0m 01.37s: Parse string is: 20:25
0m 01.37s: Parse string is: OV:9045
0m 01.37s: Parse string is: BV:9044
0m 01.37s: Parse string is: S:5c423f7b000fdc728baa39cf47eb1cbb
0m 01.46s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 01.46s: End check info.
0m 01.46s: Init profile data driver sucessful.
0m 01.46s: Init GPU settings sucessful.
0m 01.77s: Profile Manager :: End Load Profile
0m 25.24s: Begin init preview play engine.
0m 26.01s: Init internal engine successful.
0m 26.22s: Init burn engine successful.
0m 30.64s: opening drive F
0m 30.65s: opened i/o
0m 30.66s: got media type 4
0m 31.32s: got max lba 4152479
0m 31.33s: got disc type 10
0m 31.37s: type DVD-VIDEO
0m 31.38s: volume label TWILIGHT
0m 31.44s: opening drive G
0m 31.45s: opened i/o
0m 31.46s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 31.54s: internal path F:/VIDEO_TS/
0m 31.56s: got copyright 1 fe
0m 31.96s: got udf/iso
0m 33.74s: got discinfo
0m 35.15s: pathplayer enabled
0m 36.07s: button: vts_1 menu_1 pgc_11 cell_2 sector_2437 count_4
0m 46.53s: button: vts_1 menu_1 pgc_1 cell_1 sector_17140 count_4
0m 46.62s: button: vts_1 menu_1 pgc_3 cell_1 sector_32099 count_13
0m 46.69s: button: vts_1 menu_1 pgc_3 cell_4 sector_34809 count_13
0m 46.96s: button: vts_1 menu_1 pgc_3 cell_3 sector_33905 count_13
0m 47.02s: button: vts_1 menu_1 pgc_3 cell_2 sector_33002 count_13
0m 47.51s: button: vts_1 menu_1 pgc_10 cell_1 sector_35711 count_8
0m 47.71s: button: vts_1 menu_1 pgc_12 cell_1 sector_37514 count_7
0m 49.58s: button: vts_1 menu_1 pgc_4 cell_1 sector_36613 count_8
0m 49.63s: button: vts_1 menu_1 pgc_2 cell_1 sector_36613 count_8
0m 50.09s: button: vts_1 menu_1 pgc_11 cell_3 sector_17140 count_4
0m 53.59s: got dvdinfo
0m 53.63s: opened dvd
0m 54.02s: CommmandLine in fabopensource is
1m 03.50s: Work Profile : audio.mp3
1m 17.42s: Work Profile : vob.passthrough
1m 17.50s: Work Profile : vob.passthrough
1m 17.55s: Work Profile : vob.passthrough
1m 20.70s: Work Profile : vob.passthrough
1m 23.41s: Work Profile : vob.default
1m 23.47s: Work Profile : vob.default
1m 23.52s: Work Profile : vob.default
2m 22.42s: Start get sys number.
2m 22.42s: Serial number is: e0-cb-4e-b5-a6-2a
2m 22.43s: Reg URL link is:
2m 22.43s: Version is: 9045
2m 22.44s: Product is: 2
2m 22.44s: Connect type is: 2
2m 22.99s: Times of connecting error is: 0
2m 22.99s: Parse string is: 1:30
2m 23.00s: Parse string is: OV:9045
2m 23.00s: Parse string is: BV:9044
2m 34.25s: Start check DVD Ripper register status.
2m 34.25s: End check DVD Ripper register status: Enable
2m 34.28s: OPList at DVD Ripper : (480.1),(128.1),(130.1),(32.16)
2m 34.29s: DVD ripper check watermark flag: 0
2m 34.30s: ------------------ convert work begin(1/1) ------------------
2m 34.30s: info: create config(dvd2video)
2m 34.30s: info: use profile(vob.default)
2m 34.30s: info: dvd playlist(1),angle(0),chapter(1->25)
2m 34.30s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
2m 38.69s: info: video stream[480][codec(mpeg2video) opcode(copy)]
2m 38.69s: info: audio stream[128][codec(ac3) channels(5) sample(48000) bitrate(448000) opcode(copy)]
2m 38.70s: info: audio stream[130][codec(ac3) channels(2) sample(48000) bitrate(192000) opcode(copy)]
2m 38.70s: info: Subtitle Mode(Extract) -- Display only forced Subtitle(true)
2m 38.71s: info: subtitle stream[32][codec(dvdsub) language(English) opcode(extract)]
2m 41.33s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception
2m 41.74s: terminate process
2m 41.74s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception

[nsblum]

So to update:

I've been playing with the program and it only crashes when attempting to rip to a VOB. I use a vob for the clarity of picture and sound, and stream the movies to my PS3. Is there another format that I could use that would give me the same clarity and be able to play on the PS3? I've tried most formats and either they aren't supported or they are blocky. Ideas? Anybody?

[shiffrin]

So to update:

I've been playing with the program and it only crashes when attempting to rip to a VOB. I use a vob for the clarity of picture and sound, and stream the movies to my PS3. Is there another format that I could use that would give me the same clarity and be able to play on the PS3? I've tried most formats and either they aren't supported or they are blocky. Ideas? Anybody?

I have reported this problem to the developers for at least the last 2 months and it has not yet been fixed. I even detailed the exact steps to cause the crash. I also RIP to a .vob file and if I have the "display only forced subtitles" box checked, it crashes as soon as it starts the RIP. If I turn off that check box, it does the RIP normally (but doesn't include any subtitles, of course).

I have fixed this problem by using the latest version to do a DVDCOPY to a folder on my hard drive, then I use an old version (version 8.) to do the RIP to a .vob. This gets around the problem but is a very clumsy way to do it. I have no idea when they will get around to fixing this problem, but it doesn't seem very important to them.

[Ning]

Hi nsblum, please uncheck "Display only forced Subtitle" option and try again, thanks.

[shiffrin]

Hi nsblum, please uncheck "Display only forced Subtitle" option and try again, thanks.

Didn't I just say that in my post right above yours? This specific problem has been reported to DVDFAB for several weeks and, months before that, I reported the crash problem without realizing what was causing it. When will this problem be fixed?

[signals]

VOB Passthrough seems to be broken in v9.0.4.5:

10:34:34 Conversion
10:34:34 Work 1 failed, Error = graph control_filter_error error: filter name(dvd_passthrough), type(1), id(28), get module_error(512.03 2)

Fails immediately with all Source content, whether subs are included or excluded from processing.

[90312]

You know I had to try this. I made several .vob from various DVD folders on the HDD the video works a treat and the subs are exported which is pointless, they are intermittent and way off ahead of the action. But I get no errors?

[shiffrin]

You know I had to try this. I made several .vob from various DVD folders on the HDD the video works a treat and the subs are exported which is pointless, they are intermittent and way off ahead of the action. But I get no errors?

Did you have the "display only forced subtitles" box checked on the title line?

[90312]

No but I'll give it a go and report.

[90312]

Yep, when I select forced subtitles only it bales out almost at once and wants to phone home:

1m 13.35s: info: create config(dvd2video)
1m 13.35s: info: use profile(vob.passthrough)
1m 13.35s: info: dvd playlist(1),angle(0),chapter(1->33)
1m 13.35s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
1m 13.57s: info: video stream[480][codec(mpeg2video) opcode(copy)]
1m 13.58s: info: audio stream[128][codec(ac3) channels(5) sample(48000) bitrate(384000) opcode(copy)]
1m 13.58s: info: Subtitle Mode(Extract) -- Display only forced Subtitle(true)
1m 13.58s: info: subtitle stream[32][codec(dvdsub) language(English) opcode(extract)]
1m 18.69s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception
1m 18.99s: terminate process
1m 18.99s: error: filter name(filter_inner_subfilter), type(256), id(18), get fatal exception

[90312]

I tried the same movie in 8.2.2.8 with the forced subtitles box checked and it completed normally.

[signals]

Different error codes than what I got. ??

[SPBrock]

IWork 1 failed, Error = graph not_suitable_connected_filter graph(0) - pinName:video

Hi, I am a new member who just bought DVD Ripper 9.0.4.5 and I am getting the same error:

Work 1 failed, Error = graph not_suitable_connected_filter graph(0) - pinName:video frame

every time I try to ripper any of my original DVDs.

I have no idea what this issue is or how to fix it as I never used DVDFab previously.

I would appreciate any help on this as I want to ripper a number of movies for my kids to watch on holiday in the next 2 weeks.

Any help would be very much appreciated.

[Nicola]

I am having the same problem as well since today. Previously I have used DVDFab to rib several DVDs without any problems at all, but now I got this error message straight away. Can anyone help? Thanks

[Nicola]

I've managed to get DVDFab ripper working again. This is what I did and I hope to works for you too:

1. I rebooted my Computer
2. Ran CCleaner - I also scanned for any issues in the registry and repaired these.
3. Restarted DVDFab and this time it worked first try!