Blurays not recognized since Mountain Lion

[haole]

Richdmoore,

I have discovered that if I put a dvd (even a blank dvd) into the internal drive first and then put the blu-ray into the external drive, DVDfab will scan and recognize the blu-ray.

I was hesitant to post this workaround, thinking the real problem would never be addressed, but hell itʻs been broken three months for me already. I find the lack of support, lack of communication, lack of recognition of the problem and lack of customer service to be unprofessional and unacceptable. Itʻs not like this is a $10.00 app. Itʻs in the price range of a fully supported pro application.

[Richdmoore]

I will try your work around when I get the chance. I agree, after paying well over $100 during the 40% off beta version special deal, I really expect them to acknowledge and fix outstanding issues with their software.

[Richdmoore]

Putting a "sacrificial dvd" into the drive made my bluray drive spring to life. Thanks so much for the work around haole, you are the man!

P.S. Here is the log with the "Sacrificial dvd" installed into the internal drive.

DVDFab 8.2.1.5 (2012/10/24 20:06:52)

0m 01.08s: Start check info : multi
0m 01.08s: Start get sys number.
0m 01.13s: Serial number is: 498E06C2-4B7D-557B-9443-6D8F841E9220
0m 01.53s: GPUAccelerate: 12582912
0m 01.53s: CUDA cap: 0
0m 01.54s: Support coreavc decode: 0
0m 01.54s: Graphics info: : :
0m 01.55s: Qt Translator file load success
0m 01.88s: Times of connecting error is: 0
0m 01.99s: Load config successful.
0m 01.99s: Init profile data driver sucessful.
0m 03.51s: Load profiles from "/Applications/DVDFab.app/Contents/MacOS/" successful.
0m 03.55s: Init GPU settings sucessful.
0m 03.56s: End check info.
0m 03.56s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 03.56s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 03.70s: Config ExBar successful.
0m 03.70s: dvd2dvd have 8 elements.
0m 03.85s: dvd2mobile have 29 elements.
0m 04.50s: blu-ray2blu-ray have 4 elements.
0m 04.54s: blu-ray2mobile have 21 elements.
0m 04.94s: blu-ray23d have 6 elements.
0m 05.06s: blu-ray2dvd have 1 elements.
0m 05.09s: file2mobile have 28 elements.
0m 05.78s: file2dvd have 1 elements.
0m 05.80s: file2bluray have 1 elements.
0m 06.01s: Config work ui controls successful.
0m 18.85s: Init burn engine successful.
0m 19.19s: StartNotify successful.
0m 19.20s: opening drive I
0m 19.20s: service name: IODVDServices
0m 19.21s: device name: disk8, bsdid=8
0m 19.21s: opened i/o
0m 19.21s: got media type 4
0m 19.40s: got disc type 10
0m 19.40s: got max lba 2200543
0m 19.46s: type DVD-VIDEO
0m 19.46s: volume label GREY_GARDENS
0m 20.00s: css adjustment
0m 20.00s: failed to send challenge: sensekey 00 asc 00 acsq 00
0m 21.00s: css adjustment
0m 21.01s: failed to send challenge: sensekey 00 asc 00 acsq 00
0m 22.01s: css adjustment
0m 22.01s: failed to send challenge: sensekey 00 asc 00 acsq 00
0m 23.02s: got copyright 0 0
0m 23.16s: got udf/iso
0m 23.84s: got discinfo
0m 23.84s: pathplayer enabled
0m 35.43s: got dvdinfo
0m 35.43s: opened dvd
1m 27.74s: opening drive H
1m 27.74s: service name: IODVDServices
1m 27.74s: device name: disk8, bsdid=8
1m 27.74s: service name: IOBDServices
1m 27.74s: device name: disk7, bsdid=7
1m 27.74s: opened i/o
1m 27.77s: got media type 15
1m 32.35s: got disc type 0
1m 32.66s: got max lba 17154591
1m 36.05s: type Blu-ray BDMV
1m 36.05s: volume label BATMAN_BEGINS
1m 36.16s: opening drive H
1m 36.16s: service name: IODVDServices
1m 36.16s: device name: disk8, bsdid=8
1m 36.16s: service name: IOBDServices
1m 36.17s: device name: disk7, bsdid=7
1m 36.17s: opened i/o
1m 40.17s: got disc type 0
1m 40.47s: got max lba 17154591
1m 44.42s: aacs 1 bd+ 0
1m 56.42s: Java protection is removed by StealthyClone anti-protection.
1m 56.53s: got discinfo
1m 57.46s: got bdmv
1m 57.46s: Vendor: TSSTcorp
1m 57.46s: Product: BDDVDW SE-506AB
1m 57.46s: Revision: TS01
1m 57.46s: Vendor specific: 0131
1m 57.46s: AACS version: 1
1m 57.46s: Number of concurrent AGIDs: 2
1m 57.46s: Supports bus encryption: YES
1m 57.46s: Supports binding nonce generation: YES
1m 57.47s: Supports Hybrid discs: NO
1m 57.47s: got agid 0
1m 57.53s: sent host cert chal
1m 57.54s: got drive cert chal
1m 57.54s: BEC 1
1m 57.54s: DRIVE_VENDOR 0x0182
1m 57.63s: got drive key
1m 57.63s: got host key signature
1m 57.63s: verified drive signature
1m 57.63s: verified host signature
1m 57.71s: sent host signature and key point
1m 57.71s: got bus key
1m 57.72s: got agid 0
1m 57.79s: sent host cert chal
1m 57.79s: got drive cert chal
1m 57.79s: BEC 1
1m 57.79s: DRIVE_VENDOR 0x0182
1m 57.87s: got drive key
1m 57.87s: got host key signature
1m 57.92s: verified drive signature
1m 57.92s: verified host signature
1m 58.00s: sent host signature and key point
1m 58.00s: got bus key
1m 59.43s: got volume id
1m 59.43s: got volume id mac
1m 59.43s: volume id is correct
1m 59.43s: got vid
2m 03.09s: blu-ray 0EFCBC9D523E565003990E4D9F865D4C70A0EA94
2m 09.81s: cert BEE=0x00 same
2m 10.39s: D 08707734
2m 10.39s: got vuk
2m 10.39s: got agid 0
2m 10.46s: sent host cert chal
2m 10.46s: got drive cert chal
2m 10.46s: BEC 1
2m 10.46s: DRIVE_VENDOR 0x0182
2m 10.54s: got drive key
2m 10.54s: got host key signature
2m 10.54s: verified drive signature
2m 10.55s: verified host signature
2m 10.63s: sent host signature and key point
2m 10.63s: got bus key
2m 10.63s: got data key
2m 11.04s: got unit key 1
2m 43.77s: got extended bdinfo
2m 43.77s: opened blu-ray

[atcdv]

+1

The "insert DVD into internal drive then bluray into external drive" workaround worked for me too.

Congrats on working that one out.

[monteroman]

That's a neat trick! Thanks for posting it. I've been having this issue for over 3 months now and even posted my logs, but got no response. Putting in the sacrificial dvd into the superdrive makes the external work normally again.

How bizarre!

[haole]

Iʻm glad I could be of help!

[haole]

8.2.1.7 beta is WORKING!
Looking at the log it seems the program is checking both of my drives now instead of hanging up on the empty internal superdrive.
A big Mahalo DVDFab!