Crashes on startup

[Gummigutta]

So would you please post your log.

The player.log file is empty even after a crash. Just a few times it holds some rows - that I posted in this thread.

It draws/shows a black window and the second after it crashes.

[signals]

Sorry, I can't duplicate this on win7 pro with English install over the top of the previous version.

[Gummigutta]

07:09:30 T:2668 ERROR: CRemoteControl::Connect - failed to connect

[TomL44039]

Also Crashes on startup!

Ver 1.0.2.1 started crashing on startup! Installing 2.3 on top also crashed. An uninstalled of l.0.2.3 also crashing on startup.
win7/64 english.

Waiting for 1.0.2.4!

[SeeMoreDigital]

I can confirm that I've not had any problems updating to v1.0.2.3 on my Windows 8 32-Bit (Xtreamer Ultra 1) computer...

EDIT: I'm testing the version without a license key.


Cheers all

[Gummigutta]

Ver 1.0.2.1 started crashing on startup! Installing 2.3 on top also crashed. An uninstalled of l.0.2.3 also crashing on startup.
win7/64 english.

Waiting for 1.0.2.4!

I've done this.

Ran CC Cleaner on the registry and removed all dead stuff from DVDFab.
Restarted the computer and then tried to install ver 1.0.0.4 (the oldest one I had saved). Still crashes.

It starts open up the black screen of the program and then the crash. No logo showing up or anything else. The log only shows this:

17:08:52 T:3780 ERROR: CRemoteControl::Connect - failed to connect

The XBMC version runs without issues.

I wonder if it's a problem with they license key. I got mine from Give away of the day some time ago. Not sure if the others with this issue have genuine keys or just using the demo version.

[CBR929]

Hi Gummigutta
Did you also run the cleaner option in CCleaner, clicking the Old Prefetch data in the advanced menu?

I have to do this at times to completely delete all leftover fragments.
Hope this helps
CBR929

[Gummigutta]

Hi Gummigutta
Did you also run the cleaner option in CCleaner, clicking the Old Prefetch data in the advanced menu?

I have to do this at times to completely delete all leftover fragments.
Hope this helps
CBR929

Not before, did a new ran in CC Cleaner with this option enabled, and it found just another row for another program. Reinstalled and it crashed.

[Potti]

Hi Gummigutta:
Did you see the pop up dialog which is show default auto play selection after you used CC Cleaner?
Did you delete the folder which in C:\Users\Administrator\Documents\DVDfab Media player ?

[Gummigutta]

Hi Gummigutta:
Did you see the pop up dialog which is show default auto play selection after you used CC Cleaner?
Did you delete the folder which in C:\Users\Administrator\Documents\DVDfab Media player ?

Not sure what you mean with "the pop up dialog". Is this something inside the CC Cleaner program? After I install the Media Player, it draws up the window and it's pure black. Then it either takes just one second or some seconds before it crashes. It never shows anything than black in that program window. No logo splash screen or the menu.

Yes, that folder in the documents folder was also manually deleted prior to a new installation try.

NVIDIA GeForce GT 240 with drivers ver. 306.23

[Timothy Arens]

The question is now if the problem is with Windows 7 or that we are using another language than the default English.

CBR929 is most likely in an English environment.

With Windows 7 ult. x64 Dutch.
Installation no problems with DVDFabMediaPlayer v1.0.23 in the Dutch language.

After an installation I always reboot the system first before I start up the program.

Maybe this is an option.

Good luck
Timothy

[Gummigutta]

Same issue with 1.0.2.4.

Even tried to enable the extended debug mode that is in XBMC by creating a advancedsettings.xml, but that seems not to be incorporated in DVDFab. Or?

<advancedsettings>
    <loglevel hide="false">2</loglevel>
</advancedsettings

The trillion dollar question is why version 1.0.0.3 worked to launch for one user with the same issue, but not the following versions.

The oldest version I have is version 1.0.0.4. Anyone that have the 1.0.0.3 version and can upload it/link to it?

[Gummigutta]

Found the bloody issue.

Later Nviidia GeForce R304 Drivers seems to be the problem.

Versions after 304.79 are making DVDFab Media Player to crash.

So versions 306.02 and the latest 306.23 crashes the program.

Installed the latest version before these two - 304.79 and the program starts and runs as it should.

Old installation:

NVIDIA GeForce GT 240
-----------------------------
Driver
Description : NVIDIA GeForce GT 240
Company : NVIDIA
Version : 9.18.13.623
Date : 8-30-2012
File Name : oem30.inf

Current installation:

NVIDIA GeForce GT 240
-----------------------------
Driver
Description : NVIDIA GeForce GT 240
Company : NVIDIA
Version : 9.18.13.479
Date : 6-28-2012
File Name : oem8.inf

Hopefully this could give the programmers of DVDFab a clue on what's wrong and needs to be fixed.

I'm guessing that the other two that reported the same issue should be able to get the program up and running by installing the older Nvidia drivers.

Only drawback for me now is that the uninstallations made my registration key from Giveaway of the Day to be gone with the wind and I'm back as a demo-user.

It should also be nice if someone in charge for this program could inform me on how to get the latest Swedish language files to be incorporated into the program. So far - no luck with this mission, despite several tries to send the files to various people.

[igorruckert]

Gummigutta, will try to install an older version of NVIDIA drivers to see if this fix the problem. Actually using 306.23.

About the Giveaway registration, I've send you a PM. Take a read.


Edit: Confirmed, the issue is with NVIDIA drivers, installed version 301.42 of drivers and now DVDFab Media Player works again!

[Gummigutta]

Edit: Confirmed, the issue is with NVIDIA drivers, installed version 301.42 of drivers and now DVDFab Media Player works again!

What model of card do you have?