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Main menu not accessible anymore + DVD playback error

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    Feature Request Main menu not accessible anymore + DVD playback error

    1. Lately when I have tried to play a blu-ray I can no longer access the disc menu.
    It behaves like the regular version of MP 5
    I don't know when it started. It just was like this one.day.

    .2. Every time I try to play a DVD I get this error:
    ​Edit: Ignore the closed message. I looked at a closed thread when taking this shot. It does not have anything to do with this thread.
    Last edited by Sintas; 12-22-2017, 01:31 AM.

    #2
    Hello

    By "cannot access disc menu", do you mean that you use Menu mode, but do not have menu display for playing any Blu-ray?

    Regards,
    mona

    Comment


      #3
      No, not for any. blu-ray at all.

      Can you see the screenshot with the error in my OP? I can't for some reason.

      Comment


        #4
        Your screen capture is not visible, it shows as a corrupted or unpermitted file type. Please follow the tips for image posting shown here: https://forum.dvdfab.cn/forum/dvdfab...624#post344624

        Are these with no menus original discs or have they been processed with DVDfab?
        Does the Player 3->About show that it is licensed and unexpired?
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

        Comment


          #5
          The capture was visible to me just after I posted the OP.
          The next day it was gone.
          This is a reupload using advanced editor and is cropped.
          Click image for larger version

Name:	2017-12-22 01-44-23CR.png
Views:	360
Size:	5.3 KB
ID:	346487

          License info says Promotion: Never Expire.

          Comment


            #6
            Originally posted by Sintas View Post
            The capture was visible to me just after I posted the OP.
            The next day it was gone.
            This is a reupload using advanced editor and is cropped.
            Click image for larger version

Name:	2017-12-22 01-44-23CR.png
Views:	360
Size:	5.3 KB
ID:	346487

            License info says Promotion: Never Expire.
            We do not reproduce the problem with DVDFab Player v3.

            Please download the official version of DVDFab Player 5 to playback DVDs again and see if it will make a difference.

            Regards,
            mona

            Comment


              #7
              Sintas,
              Try uninstalling and re-installing v3.2.0.1, it worked well on several discs I tried today.
              Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
              Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

              Comment


                #8
                Mona, I can't use 5. I have a promotional license.

                Signals, which problem do you talk about?
                You understood that I just can't open blu-ray menus?
                I have no problems playing main movie.
                The screenshot is from my problem playing DVDs.

                Comment


                  #9
                  I of course was referring to your problem opening menus with Blu-ray discs. ?? I tried 3 recent ones that allowed full access to the disc menu. Is the problem with DVD or BD?
                  Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
                  Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

                  Comment


                    #10
                    Have you checked your settings under "play mode" I had to switch to menu mode to fix this problem for me.

                    Comment


                      #11
                      Originally posted by davelar3212 View Post
                      Have you checked your settings under "play mode" I had to switch to menu mode to fix this problem for me.
                      You're right.It did help. Thank you.
                      I had completely forgotten about this setting.
                      I must have put in in menu mode years ago and forgotten about it.
                      So that was the blu-ray problem solved.
                      Now my dvd problem.

                      Signals, the menu problem was with blu-rays, and the playback problem is with dvds as my OP states.
                      Anyway the dvd critical error is only when player mode is on simple. I have no problems when using menu mode.

                      Comment


                        #12
                        Hello Sintas,

                        About the fatal error on DVD movies, maybe you can try to restart Player 3 to reload the movie disc to see the result.

                        Regards,
                        mona

                        Comment


                          #13
                          I restarted the player several times.
                          Got the same error each time.

                          Comment

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