UHD Creator problem with some movies

[zizux]

Hi. I use UHD Creator to create UHD BDMV from mkv and I haven´t problems with most movies but with these in particular (Thor Ragnarok, Guardians of Galaxy Vol. 2, Cars 3, The Secret Life of Pets) I can not get them to work well. At some points they pixelate and the image does not advance. Problems too with Watchmen Ultime Cut mkv and subtitles, more of them not listed. Someone else with these problems in these movies???

[Mona]

Hello zizux,

We need more info to help check the problem you reported.
1. Disc or folder were you playing?
2. Playback on PC using software or hardware player (what brand and what model)?
3. On what kind of points did you get pixelate? Please specify and post some screenshot as example.

And please post dvdfab_internal.log file and fabcheck_internal.log file.

Regards,
Mona

[zizux]

Hello zizux,

We need more info to help check the problem you reported.
1. Disc or folder were you playing?
2. Playback on PC using software or hardware player (what brand and what model)?
3. On what kind of points did you get pixelate? Please specify and post some screenshot as example.

And please post dvdfab_internal.log file and fabcheck_internal.log file.

Regards,
Mona

Yes, sorry.

1. Only Cars 3 in disc and folder. The other ones in folder.
2. Playback on Oppo 203 and HiMedia Q10

This one Thor Ragnarok in minute 1:19 the rest of the film with pixels on many parts.



This one, Guardians of the Galaxy Vol.2, all the film it looks like this



Cars 3 pixelated on 1:16:06 and impossible to keep watching

The Secret Life of Pets desynchronizes the audio the first 5 minutes then it goes well and Watchmen problems with subtitles.

In any operation gives error, so, how can I send dvdfab_internal.log file and fabcheck_internal.log file.???

THKS

[Mona]

Hello,

The default location for DVDFab log file is: C:\Users\User Name\Documents\DVDFab10\Log

Please open the log folder, and get the dvdfab_internal.log file and fabcheck_internal.log file, using the attachment button on DVDFab forum to send it to us. See image attached.


Regards,
Mona

[zizux]

Ok, here these is.

THKS

[zizux]

Have the DVDFAb log been worth anything? In version 10.0.8.8 the same problem. Regards.

[Mona]

Hello zizux,

I have forwarded all the info you provided to the developers, once there is any update, I will let you know. Thank you.

Regards,
Mona

[zizux]

Hello zizux,

I have forwarded all the info you provided to the developers, once there is any update, I will let you know. Thank you.

Regards,
Mona

ok, thanks

[zizux]

Another problem that I found. I have two mkv with Dolby True HD (The Incredible Hulk and Iron Man) but UHD Creator it makes the sound to AC3. I don´t see anything in configuration to solve this.

Regards.

[jlp]

Another problem that I found. I have two mkv with Dolby True HD (The Incredible Hulk and Iron Man) but UHD Creator it makes the sound to AC3. I don´t see anything in configuration to solve this.

Regards.

this is known and normal, as UHD BD standard requires TrueHD with AC3 core, not just TrueHD. In MKV, there cannot be TrueHD with AC3 core. That's why.

[zizux]

this is known and normal, as UHD BD standard requires TrueHD with AC3 core, not just TrueHD. In MKV, there cannot be TrueHD with AC3 core. That's why.

ok, understand, but there is not solution for this???

[signals]

It is not something DVDFab has any control over.

[jlp]

ok, understand, but there is not solution for this???

Yes. Create from m2ts (which can hold Atmos/THD/AC3 combined track) or wait. Fengtao already working that, that Atmos/THD track would be again combined with AC3 track from the same MKV (when muxing Atmos/THD/AC3 to MKV, it is just splitted to one Atmos/THD track and one AC3 core track).

[zizux]

Yes. Create from m2ts (which can hold Atmos/THD/AC3 combined track) or wait. Fengtao already working that, that Atmos/THD track would be again combined with AC3 track from the same MKV (when muxing Atmos/THD/AC3 to MKV, it is just splitted to one Atmos/THD track and one AC3 core track).

Sorry but I have not understood very well. All this process with what programs would be done???

[Mona]

Yes, sorry.

1. Only Cars 3 in disc and folder. The other ones in folder.
2. Playback on Oppo 203 and HiMedia Q10

This one Thor Ragnarok in minute 1:19 the rest of the film with pixels on many parts.



This one, Guardians of the Galaxy Vol.2, all the film it looks like this



Cars 3 pixelated on 1:16:06 and impossible to keep watching

The Secret Life of Pets desynchronizes the audio the first 5 minutes then it goes well and Watchmen problems with subtitles.

In any operation gives error, so, how can I send dvdfab_internal.log file and fabcheck_internal.log file.???

THKS

Regarding this pixels problem, please update to DVDFab 10.0.8.9 version to try again.

Regards,
Mona