jack reacher

[mickey]

hi all,
have just tried to copy JACK REACHER uk version. on both version 9 and 8 dvdfab ,with the same result will only copy the trailers up to the main film then locks up. you get to the play main press play it then comes up with the play button again and that it will not go any further .
any help anyone.
regards

[signals]

Mickey
Post the DVDFab internal log session for this disc.

[mickey]

hi all,
please find enclosed the internal log.DVDFab 9.0.3.5 (2013/04/20 18:03:42)

0m 01.23s: Start preload dll...
0m 01.31s: Load dll successful.
0m 01.32s: Start load fabplay dll...
0m 01.43s: Load fabplay dll successful.
0m 01.43s: Windows os type is: 9.
0m 01.43s: Transfer settings successful.
0m 02.03s: GPUAccelerate: 0
0m 02.03s: CUDA cap: 0
0m 02.03s: Support coreavc decode: 0
0m 02.03s: Graphics info: NVIDIA GeForce 7300 LE : :
0m 03.68s: Start get sys number.
0m 03.70s: Serial number is: 00-22-75-92-f8-d0
0m 03.70s: Reg URL link is:
0m 03.70s: Version is: 9035
0m 03.70s: Product is: 2
0m 03.70s: Connect type is: 0
0m 05.35s: Times of connecting error is: 0
0m 05.35s: Parse string is: 91:8260762964
0m 05.37s: Parse string is: 1:8260762964
0m 05.39s: Parse string is: 2:8260762964
0m 05.39s: Parse string is: 11:8260762964
0m 05.39s: Parse string is: 20:8260762964
0m 05.39s: Parse string is: 60:8260762964
0m 05.39s: Parse string is: OV:9028
0m 05.39s: Parse string is: BV:9035
0m 05.39s: Parse string is: S:4903038d2987abbc5af112291e9ff369
0m 05.68s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 05.68s: End check info.
0m 05.68s: Load config successful.
0m 05.75s: Qt Translator file load success
0m 06.15s: Init profile data driver sucessful.
0m 06.23s: Init GPU settings sucessful.
0m 16.70s: Begin init preview play engine.
0m 16.71s: Init DirectShow engine successful.
0m 17.89s: Init burn engine successful.
0m 19.78s: opening drive E
0m 19.79s: opened i/o
0m 19.79s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 19.81s: got max lba 0
0m 19.82s: opening drive F
0m 19.82s: opened i/o
0m 19.82s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 19.84s: got max lba 0
0m 19.84s: opening drive K
0m 19.87s: opened i/o
0m 19.87s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 19.90s: got max lba 0
0m 20.03s: CommmandLine in fabopensource is
0m 27.90s: Profile Manager :: End Load Profile
regards

[mickey]

hi all,
sent wrong internal log, DVDFab 9.0.3.5 (2013/04/20 14:21:55)

0m 01.17s: Start preload dll...
0m 01.25s: Load dll successful.
0m 01.26s: Start load fabplay dll...
0m 01.37s: Load fabplay dll successful.
0m 01.37s: Windows os type is: 9.
0m 01.37s: Transfer settings successful.
0m 01.90s: GPUAccelerate: 0
0m 01.90s: CUDA cap: 0
0m 01.90s: Support coreavc decode: 0
0m 01.90s: Graphics info: NVIDIA GeForce 7300 LE : :
0m 03.45s: Start get sys number.
0m 03.45s: Serial number is: 00-22-75-92-f8-d0
0m 03.45s: Reg URL link is:
0m 03.45s: Version is: 9035
0m 03.45s: Product is: 2
0m 03.45s: Connect type is: 0
0m 05.42s: Times of connecting error is: 0
0m 05.42s: Parse string is: 91:8260762964
0m 05.43s: Parse string is: 1:8260762964
0m 05.43s: Parse string is: 2:8260762964
0m 05.43s: Parse string is: 11:8260762964
0m 05.43s: Parse string is: 20:8260762964
0m 05.43s: Parse string is: 60:8260762964
0m 05.43s: Parse string is: OV:9028
0m 05.43s: Parse string is: BV:9035
0m 05.43s: Parse string is: S:dba166975e0fcb0b66bffd05af700e3c
0m 05.45s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 05.45s: End check info.
0m 05.45s: Load config successful.
0m 05.54s: Qt Translator file load success
0m 05.96s: Init profile data driver sucessful.
0m 06.06s: Init GPU settings sucessful.
0m 16.53s: Begin init preview play engine.
0m 16.54s: Init DirectShow engine successful.
0m 17.82s: Init burn engine successful.
0m 19.90s: opening drive E
0m 19.92s: opened i/o
0m 19.92s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 19.93s: got max lba 0
0m 19.95s: opening drive F
0m 19.95s: opened i/o
0m 19.95s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 19.96s: got max lba 0
0m 19.96s: opening drive K
0m 20.00s: opened i/o
0m 20.00s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 20.01s: got max lba 0
0m 20.15s: CommmandLine in fabopensource is
0m 21.15s: Profile Manager :: End Load Profile
0m 32.96s: opening drive E
0m 34.93s: opened i/o
0m 34.93s: got media type 4
0m 35.15s: got max lba 3594495
0m 35.17s: got disc type 10
0m 35.21s: type DVD-VIDEO
0m 35.21s: volume label JACK_REACHER
0m 35.60s: internal path E:/VIDEO_TS/
0m 35.64s: got copyright 1 fd
0m 35.92s: got udf/iso
0m 40.62s: got discinfo
0m 40.64s: pathplayer enabled
0m 42.31s: button: vts_0 menu_1 pgc_3 cell_1 sector_125 count_6
0m 44.04s: button: vts_12 menu_1 pgc_14 cell_1 sector_9914 count_4
0m 51.00s: got dvdinfo
0m 51.15s: opened dvd
0m 51.39s: opening drive K
0m 51.43s: opened i/o
0m 51.45s: got media type 14
0m 51.45s: got max lba 0
1m 10.75s: Burn data size is: 7020
1m 10.76s: Burn disc space is: 8152
7m 51.42s: burn iso C:\Documents and Settings\charlie\My Documents\DVDFab\Temp\Clone\JACK_REACHER\JACK_REAC HER.iso with VSO

regards

[hallawthere]

same

i,m having the same problem

[Tr0ld]

Im having the same problem, and it's seems as a global problem, and not only for FAB.

/Tr0ld

[mickey]

hi all,
have just used 9.0.3.6. to try again to copy JACK REACHER. same result, go through the trailers to the main menu press play and locks up,after about 5 seconds up comes the main menu again.
will inclued internal log in this posting.
DVDFab 9.0.3.6 (2013/04/23 11:41:00)

0m 00.26s: Start preload dll...
0m 00.32s: Load dll successful.
0m 00.32s: Start load fabplay dll...
0m 00.42s: Load fabplay dll successful.
0m 00.43s: Windows os type is: 9.
0m 00.43s: Transfer settings successful.
0m 00.70s: GPUAccelerate: 0
0m 00.70s: CUDA cap: 0
0m 00.70s: Support coreavc decode: 0
0m 00.70s: Graphics info: NVIDIA GeForce 7300 LE : :
0m 00.81s: Start get sys number.
0m 00.81s: Serial number is: 00-22-75-92-f8-d0
0m 00.81s: Reg URL link is:
0m 00.81s: Version is: 9036
0m 00.81s: Product is: 2
0m 00.81s: Connect type is: 0
0m 02.03s: Times of connecting error is: 0
0m 02.03s: Parse string is: 91:8260762964
0m 02.03s: Parse string is: 1:8260762964
0m 02.03s: Parse string is: 2:8260762964
0m 02.03s: Parse string is: 11:8260762964
0m 02.03s: Parse string is: 20:8260762964
0m 02.03s: Parse string is: 60:8260762964
0m 02.03s: Parse string is: OV:9036
0m 02.03s: Parse string is: BV:9035
0m 02.03s: Parse string is: S:8e66e88cc6ea6f8cfcb11e1265663e87
0m 02.31s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1
0m 02.31s: End check info.
0m 02.31s: Load config successful.
0m 02.32s: Qt Translator file load success
0m 02.48s: Init profile data driver sucessful.
0m 02.48s: Init GPU settings sucessful.
0m 11.96s: Begin init preview play engine.
0m 11.98s: Init DirectShow engine successful.
0m 12.46s: Init burn engine successful.
0m 12.96s: opening drive E
0m 12.98s: opened i/o
0m 12.98s: got media type 4
0m 15.74s: Profile Manager :: End Load Profile
0m 16.20s: got max lba 3594495
0m 16.21s: got disc type 10
0m 16.26s: type DVD-VIDEO
0m 16.26s: volume label JACK_REACHER
0m 16.31s: opening drive K
0m 16.32s: opened i/o
0m 16.32s: got media type 14
0m 16.34s: got max lba 0
0m 16.34s: opening drive F
0m 16.35s: opened i/o
0m 16.35s: failed to detect media type: sensekey 00 asc 00 acsq 00
0m 16.37s: got max lba 0
0m 16.73s: internal path E:/VIDEO_TS/
0m 16.76s: got copyright 1 fd
0m 17.06s: got udf/iso
0m 21.71s: got discinfo
0m 21.73s: pathplayer enabled
0m 23.29s: button: vts_0 menu_1 pgc_3 cell_1 sector_125 count_6
0m 25.02s: button: vts_12 menu_1 pgc_14 cell_1 sector_9914 count_4
0m 31.82s: got dvdinfo
0m 31.98s: opened dvd
0m 34.90s: CommmandLine in fabopensource is
1m 25.52s: Burn data size is: 7020
1m 25.52s: Burn disc space is: 8152
7m 37.95s: burn iso C:\Documents and Settings\charlie\My Documents\DVDFab\Temp\Clone\JACK_REACHER\JACK_REAC HER.iso with VSO

[fengtao]

Hi,

Please help us in following steps:

1. Open the disc with PathPlayer enabled.

2. "Save Info Files" for v8, or "Export Source Info" for v9.

3. Zip all files in "<user>\Documents\DVDFab\Log\" for v8, or "<user>\Documents\DVDFab9\Log\" for v9.

4. Send the zip file to fengtao(at)dvdfab.com.

Thank you very much!

Best Regards,
Fengtao

[Stickleback]

Log files sent to email address

I've done this from a UK version of the DVD. Let me know if you need anything else.

Stickleback

[Neil 1975]

I have had the same problem too on V8 and the trial V9

[mickey]

jack reacher

hi all,
there seams to be a problem with this disc and fengtao are working on the problem.
regards

[CBR929]

Please try the latest beta found here
If still having problems post your internal log.
Thank
CBR929

[mickey]

jack reacher.

hi all,
problem solved with the new version 9.0.3.7.
many thanks.
regards

[Neil 1975]

Does not work for me on that,when blank dvd is inserted a box comes up saying failed to burn, do you want to burn again.

[mickey]

jack reacher

hi,
what discs are you using ? i use verbatim dl discs.
i used cheaper discs and had your problem, you must use a good quality disc or have a high failure rate.
regards