Please provide Feedback on the new DVDFab v11 here!

[Norm@Home]

I often rip multiple discs to my hard drive. Prior to version 11, after closing the Task Queue Manager (three clicks, for some reason: OK, Finish, and Close), I can immediately begin ripping the next disc I insert into the computer by pressing Start.

Now, beginning with version 11, after closing the Task Queue Manager, the program will not become ready to rip the next disc: The "Start: button is missing. I have to close DVD Fab v11 completely and restart the program for each disc I want to rip to my hard drive.

I'll continue using version 10 until someone deigns to explain how the version 11 functions.

I've seen this behavior, as far as I've been able to figure out the "Start" button along with the other controls on that line are for some reason hidden behind a white overlay and I've been able to fiddle with it a little i.e. grabbing the edge of the program window and dragging it bigger and smaller and clicking in random places and I've been able to get it to pop back up without closing and opening the program again.

[KBoz]

Do we have any dates on the Mac version?

[kengelhard]

With ver 11 can't get a usable MP4 video file to play on a Bluray Player at all. I tried numerous times on different players.

[martico]

DVDFab x64 11.0.0.2

Ripping DVDs or file conversion to mkv with audio settings to output both AAC and AC-3. Selecting default audio as AC-3 doesn't work - the first audio track in the output file is AAC. Would it be possible to address this please?

[Mona]

With ver 11 can't get a usable MP4 video file to play on a Bluray Player at all. I tried numerous times on different players.

More info is needed, by "usable MP4 video", when you tried to play it, what's the phenomenon?
Also, please post dvdfab_internal.log file and fabcheck_internal.log file too.

[Mona]

DVDFab x64 11.0.0.2

Ripping DVDs or file conversion to mkv with audio settings to output both AAC and AC-3. Selecting default audio as AC-3 doesn't work - the first audio track in the output file is AAC. Would it be possible to address this please?

1. Please use Mediainfo tool to analyze the resulted mkv file.
2. Please list your every steps and post related screenshots, so that we can follow your steps to reproduce the problem.
3. We also need dvdfab_internal.log file.

Thank you.

[Mona]

Mona:Could we please get the lighthouse skin back for version 11?

I have passed your request to our product manager, who will decide what to do about it. Thanks.

[Mona]

Do we have any dates on the Mac version?

There isn't a concrete time at the moment, but our developers have been working on the mac version of DVDFab 11, I believe it will be available soon.

[martico]

1. Please use Mediainfo tool to analyze the resulted mkv file.
2. Please list your every steps and post related screenshots, so that we can follow your steps to reproduce the problem.
3. We also need dvdfab_internal.log file.

Thank you.

Here are the two screenshots

[martico]

1. Please use Mediainfo tool to analyze the resulted mkv file.
2. Please list your every steps and post related screenshots, so that we can follow your steps to reproduce the problem.
3. We also need dvdfab_internal.log file.

Thank you.

And here are the MediaInfo and Log files

[Mona]

And here are the MediaInfo and Log files

Thanks, we will get back to you as soon as possible.

[sorewinner2]

DVDFab (including v11) seems to be unable to detect source if the DVD/BR folder contains Cyrillic characters. I had made a 1:1 copy using a different software, and named the folder "Диск 1". Dragging it, or clicking "Add", causes DVDFab to have no response. Change the folder name to "Disc 1", and DVDFab has no problem.

[Mona]

DVDFab (including v11) seems to be unable to detect source if the DVD/BR folder contains Cyrillic characters. I had made a 1:1 copy using a different software, and named the folder "Диск 1". Dragging it, or clicking "Add", causes DVDFab to have no response. Change the folder name to "Disc 1", and DVDFab has no problem.

Hi, we rename a DVD and a BD folder to "Диск 1", it can be loaded to DVDFab without problem.

[martico]

DVDFab x64 11.0.0.2

Ripping DVDs or file conversion to mkv with audio settings to output both AAC and AC-3. Selecting default audio as AC-3 doesn't work - the first audio track in the output file is AAC. Would it be possible to address this please?

Fixed in 11.0.0.3 - Thank you.

[signals]

All,
Thanks for your feedback during the transition to DVDFab v11. Going forward, please use the normal Software Support or General Questions forums for any problems or questions. Please choose a thread prefix that reflects the version number and type you are using.